Centralized Scheduler Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
WVU Medicine
Centralized Scheduler Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
Job Description
Centralized Scheduler at WVU Medicine: Join Our Team!
Role Overview
Are you a detail-oriented, customer-focused individual with a passion for healthcare? WVU Medicine is seeking a dedicated Centralized Scheduler to join our team in Morgantown, West Virginia. In this vital role, you will be responsible for scheduling, cancelling, rescheduling, and registering outpatient visits and procedures for multiple ambulatory clinics within our Pediatrics/Internal Medicine West Preston Primary Care unit. You will be the first point of contact for many of our patients, ensuring they have a seamless and positive experience. Your ability to prioritize, communicate effectively, and handle multiple tasks will be essential to your success.
A Day in the Life of a Centralized Scheduler
As a Centralized Scheduler, your day will be dynamic and varied. Here’s a glimpse into your daily routine:
- Morning: You'll start by reviewing the day’s schedule, confirming appointments, and preparing for patient check-ins. You'll answer phone calls and respond to emails, addressing patient inquiries and scheduling requests.
- Mid-day: You'll be busy checking in patients, verifying their information, and collecting co-payments. You'll also assist with scheduling follow-up appointments and coordinating necessary testing. You’ll handle any scheduling changes due to cancellations or physician availability.
- Afternoon: You will focus on completing Workques, processing referrals, and ensuring all patient records are up-to-date. You'll also reconcile the cash drawer and prepare the daily deposit. Your day will end with ensuring all patient communications have been addressed and that the schedule is prepared for the next day.
Why Morgantown, West Virginia?
Morgantown is a vibrant college town nestled in the scenic hills of West Virginia. It offers a unique blend of small-town charm and big-city amenities. Here are a few reasons why Morgantown is a great place to live and work:
- Affordable Living: The cost of living in Morgantown is significantly lower than the national average, making it an attractive option for those looking to stretch their budget.
- Outdoor Recreation: With its beautiful parks, forests, and rivers, Morgantown is an outdoor enthusiast's paradise. Enjoy hiking, biking, kayaking, and more.
- Cultural Attractions: Home to West Virginia University, Morgantown boasts a thriving arts and culture scene, with museums, theaters, and music venues.
- Friendly Community: Morgantown is known for its welcoming and friendly community. You'll quickly feel at home in this charming town.
- Proximity to Major Cities: Morgantown is within driving distance of several major cities, including Pittsburgh, PA and Washington, D.C., providing easy access to additional amenities and attractions.
Career Path
WVU Medicine is committed to the growth and development of its employees. As a Centralized Scheduler, you'll have opportunities to advance your career within the organization. Potential career paths include:
- Senior Centralized Scheduler: Take on additional responsibilities, such as training new employees and assisting with complex scheduling issues.
- Team Lead: Supervise a team of Centralized Schedulers and ensure smooth operations.
- Scheduling Supervisor: Oversee the scheduling department and implement process improvements.
- Patient Access Manager: Manage all aspects of patient access, including scheduling, registration, and insurance verification.
Salary & Benefits
The estimated salary range for a Centralized Scheduler at WVU Medicine in Morgantown, West Virginia is between $30,000 and $45,000 per year. WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and tuition reimbursement.
WVU Medicine Culture
WVU Medicine is guided by a strong set of values, including patient-centered care, teamwork, and continuous improvement. We are committed to providing a supportive and inclusive work environment where all employees can thrive. Our employees are passionate about making a difference in the lives of our patients and their families.
How to Apply
To apply for the Centralized Scheduler position, please click on the “Apply” button at the top of this page and complete the application form. Be sure to include your resume and cover letter, highlighting your relevant skills and experience. We look forward to hearing from you!
Frequently Asked Questions (FAQ)
- What are the key responsibilities of a Centralized Scheduler?
Scheduling appointments, verifying patient information, collecting payments, and providing excellent customer service.
- What qualifications are required for this position?
High school diploma or equivalent, strong communication skills, and computer proficiency.
- What is the salary range for this position?
The estimated salary range is $30,000 to $45,000 per year.
- What benefits does WVU Medicine offer?
Health insurance, paid time off, retirement plan, tuition reimbursement, and more.
- What is the work environment like at WVU Medicine?
Supportive, inclusive, and team-oriented.
- What opportunities are there for career advancement?
Potential career paths include Senior Centralized Scheduler, Team Lead, Scheduling Supervisor, and Patient Access Manager.
- Is prior experience in a medical setting required?
Prior experience is preferred but not always required. We are willing to train motivated individuals.
- What is the dress code for this position?
Business casual.
- How many hours per week will I be working?
This is a full-time position, typically 40 hours per week.
- What is the interview process like?
The interview process typically includes a phone screening, an in-person interview, and a skills assessment.
Locations
- Morgantown, West Virginia, United States
Salary
33,000 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Schedulingintermediate
- Patient Registrationintermediate
- Customer Serviceintermediate
- Communication (Written and Verbal)intermediate
- Data Entryintermediate
- Medical Terminologyintermediate
- Insurance Verificationintermediate
- Referral Processingintermediate
- Cash Handlingintermediate
- Reconciliationintermediate
- Problem Solvingintermediate
- Time Managementintermediate
- Prioritizationintermediate
- Conflict Resolutionintermediate
- HIPAA Complianceintermediate
- Electronic Health Records (EHR) - Epic preferredintermediate
Required Qualifications
- High School Diploma or Equivalent (experience)
- State Criminal Background Check (experience)
- Federal Background Check (if applicable) (experience)
- Experience in a medical office setting preferred (experience)
- Knowledge of medical terminology (experience)
- Familiarity with insurance verification processes (experience)
- Proficiency in computer skills and data entry (experience)
- Excellent communication and interpersonal skills (experience)
- Ability to maintain patient confidentiality (experience)
- Strong organizational skills (experience)
- Ability to work independently and as part of a team (experience)
- Ability to handle multiple tasks simultaneously (experience)
- Understanding of HIPAA regulations (experience)
Responsibilities
- Scheduling outpatient visits and procedures for multiple ambulatory clinics.
- Cancelling, rescheduling, and registering patient appointments.
- Collecting all necessary information for schedule and registration preparation.
- Checking in and checking out patients according to Scheduling/Registration guidelines.
- Prioritizing tasks based on patient needs.
- Obtaining and verifying patient guarantor information annually.
- Generating referrals and authorizations as needed.
- Ensuring all follow-up appointments and testing are coordinated with the patient.
- Communicating scheduling modifications and development needs.
- Notifying appropriate personnel of any scheduling changes due to patient cancellation.
- Responding to patient and staff needs and complaints appropriately.
- Consulting with referring physician’s office to ensure written or electronic orders exist.
- Verifying completeness of written orders and notes.
- Documenting requests for outside orders.
- Collecting time of service payments and co-payments.
- Reconciling cash drawer and reporting any discrepancies.
- Collecting signatures on waivers for managed care.
- Completing Workques in a timely fashion.
- Responding to all patient communication in a timely manner.
Benefits
- general: Competitive salary commensurate with experience.
- general: Comprehensive health insurance (medical, dental, vision).
- general: Paid time off (PTO) and vacation days.
- general: Paid holidays.
- general: Retirement plan with employer matching.
- general: Life insurance.
- general: Disability insurance (short-term and long-term).
- general: Flexible spending accounts (FSA) or health savings accounts (HSA).
- general: Employee assistance program (EAP).
- general: Tuition reimbursement or assistance for continuing education.
- general: Professional development opportunities.
- general: Employee discounts on WVU Medicine services.
- general: Wellness programs.
- general: Opportunities for advancement within the organization.
- general: Positive and supportive work environment.
- general: Commitment to diversity and inclusion.
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
- general: Sign-on bonus (if applicable).
Tags & Categories
Answer 10 quick questions to check your fit for Centralized Scheduler Careers at WVU Medicine - Morgantown, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs
Centralized Scheduler Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
WVU Medicine
Centralized Scheduler Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
Job Description
Centralized Scheduler at WVU Medicine: Join Our Team!
Role Overview
Are you a detail-oriented, customer-focused individual with a passion for healthcare? WVU Medicine is seeking a dedicated Centralized Scheduler to join our team in Morgantown, West Virginia. In this vital role, you will be responsible for scheduling, cancelling, rescheduling, and registering outpatient visits and procedures for multiple ambulatory clinics within our Pediatrics/Internal Medicine West Preston Primary Care unit. You will be the first point of contact for many of our patients, ensuring they have a seamless and positive experience. Your ability to prioritize, communicate effectively, and handle multiple tasks will be essential to your success.
A Day in the Life of a Centralized Scheduler
As a Centralized Scheduler, your day will be dynamic and varied. Here’s a glimpse into your daily routine:
- Morning: You'll start by reviewing the day’s schedule, confirming appointments, and preparing for patient check-ins. You'll answer phone calls and respond to emails, addressing patient inquiries and scheduling requests.
- Mid-day: You'll be busy checking in patients, verifying their information, and collecting co-payments. You'll also assist with scheduling follow-up appointments and coordinating necessary testing. You’ll handle any scheduling changes due to cancellations or physician availability.
- Afternoon: You will focus on completing Workques, processing referrals, and ensuring all patient records are up-to-date. You'll also reconcile the cash drawer and prepare the daily deposit. Your day will end with ensuring all patient communications have been addressed and that the schedule is prepared for the next day.
Why Morgantown, West Virginia?
Morgantown is a vibrant college town nestled in the scenic hills of West Virginia. It offers a unique blend of small-town charm and big-city amenities. Here are a few reasons why Morgantown is a great place to live and work:
- Affordable Living: The cost of living in Morgantown is significantly lower than the national average, making it an attractive option for those looking to stretch their budget.
- Outdoor Recreation: With its beautiful parks, forests, and rivers, Morgantown is an outdoor enthusiast's paradise. Enjoy hiking, biking, kayaking, and more.
- Cultural Attractions: Home to West Virginia University, Morgantown boasts a thriving arts and culture scene, with museums, theaters, and music venues.
- Friendly Community: Morgantown is known for its welcoming and friendly community. You'll quickly feel at home in this charming town.
- Proximity to Major Cities: Morgantown is within driving distance of several major cities, including Pittsburgh, PA and Washington, D.C., providing easy access to additional amenities and attractions.
Career Path
WVU Medicine is committed to the growth and development of its employees. As a Centralized Scheduler, you'll have opportunities to advance your career within the organization. Potential career paths include:
- Senior Centralized Scheduler: Take on additional responsibilities, such as training new employees and assisting with complex scheduling issues.
- Team Lead: Supervise a team of Centralized Schedulers and ensure smooth operations.
- Scheduling Supervisor: Oversee the scheduling department and implement process improvements.
- Patient Access Manager: Manage all aspects of patient access, including scheduling, registration, and insurance verification.
Salary & Benefits
The estimated salary range for a Centralized Scheduler at WVU Medicine in Morgantown, West Virginia is between $30,000 and $45,000 per year. WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and tuition reimbursement.
WVU Medicine Culture
WVU Medicine is guided by a strong set of values, including patient-centered care, teamwork, and continuous improvement. We are committed to providing a supportive and inclusive work environment where all employees can thrive. Our employees are passionate about making a difference in the lives of our patients and their families.
How to Apply
To apply for the Centralized Scheduler position, please click on the “Apply” button at the top of this page and complete the application form. Be sure to include your resume and cover letter, highlighting your relevant skills and experience. We look forward to hearing from you!
Frequently Asked Questions (FAQ)
- What are the key responsibilities of a Centralized Scheduler?
Scheduling appointments, verifying patient information, collecting payments, and providing excellent customer service.
- What qualifications are required for this position?
High school diploma or equivalent, strong communication skills, and computer proficiency.
- What is the salary range for this position?
The estimated salary range is $30,000 to $45,000 per year.
- What benefits does WVU Medicine offer?
Health insurance, paid time off, retirement plan, tuition reimbursement, and more.
- What is the work environment like at WVU Medicine?
Supportive, inclusive, and team-oriented.
- What opportunities are there for career advancement?
Potential career paths include Senior Centralized Scheduler, Team Lead, Scheduling Supervisor, and Patient Access Manager.
- Is prior experience in a medical setting required?
Prior experience is preferred but not always required. We are willing to train motivated individuals.
- What is the dress code for this position?
Business casual.
- How many hours per week will I be working?
This is a full-time position, typically 40 hours per week.
- What is the interview process like?
The interview process typically includes a phone screening, an in-person interview, and a skills assessment.
Locations
- Morgantown, West Virginia, United States
Salary
33,000 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Schedulingintermediate
- Patient Registrationintermediate
- Customer Serviceintermediate
- Communication (Written and Verbal)intermediate
- Data Entryintermediate
- Medical Terminologyintermediate
- Insurance Verificationintermediate
- Referral Processingintermediate
- Cash Handlingintermediate
- Reconciliationintermediate
- Problem Solvingintermediate
- Time Managementintermediate
- Prioritizationintermediate
- Conflict Resolutionintermediate
- HIPAA Complianceintermediate
- Electronic Health Records (EHR) - Epic preferredintermediate
Required Qualifications
- High School Diploma or Equivalent (experience)
- State Criminal Background Check (experience)
- Federal Background Check (if applicable) (experience)
- Experience in a medical office setting preferred (experience)
- Knowledge of medical terminology (experience)
- Familiarity with insurance verification processes (experience)
- Proficiency in computer skills and data entry (experience)
- Excellent communication and interpersonal skills (experience)
- Ability to maintain patient confidentiality (experience)
- Strong organizational skills (experience)
- Ability to work independently and as part of a team (experience)
- Ability to handle multiple tasks simultaneously (experience)
- Understanding of HIPAA regulations (experience)
Responsibilities
- Scheduling outpatient visits and procedures for multiple ambulatory clinics.
- Cancelling, rescheduling, and registering patient appointments.
- Collecting all necessary information for schedule and registration preparation.
- Checking in and checking out patients according to Scheduling/Registration guidelines.
- Prioritizing tasks based on patient needs.
- Obtaining and verifying patient guarantor information annually.
- Generating referrals and authorizations as needed.
- Ensuring all follow-up appointments and testing are coordinated with the patient.
- Communicating scheduling modifications and development needs.
- Notifying appropriate personnel of any scheduling changes due to patient cancellation.
- Responding to patient and staff needs and complaints appropriately.
- Consulting with referring physician’s office to ensure written or electronic orders exist.
- Verifying completeness of written orders and notes.
- Documenting requests for outside orders.
- Collecting time of service payments and co-payments.
- Reconciling cash drawer and reporting any discrepancies.
- Collecting signatures on waivers for managed care.
- Completing Workques in a timely fashion.
- Responding to all patient communication in a timely manner.
Benefits
- general: Competitive salary commensurate with experience.
- general: Comprehensive health insurance (medical, dental, vision).
- general: Paid time off (PTO) and vacation days.
- general: Paid holidays.
- general: Retirement plan with employer matching.
- general: Life insurance.
- general: Disability insurance (short-term and long-term).
- general: Flexible spending accounts (FSA) or health savings accounts (HSA).
- general: Employee assistance program (EAP).
- general: Tuition reimbursement or assistance for continuing education.
- general: Professional development opportunities.
- general: Employee discounts on WVU Medicine services.
- general: Wellness programs.
- general: Opportunities for advancement within the organization.
- general: Positive and supportive work environment.
- general: Commitment to diversity and inclusion.
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
- general: Sign-on bonus (if applicable).
Tags & Categories
Answer 10 quick questions to check your fit for Centralized Scheduler Careers at WVU Medicine - Morgantown, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs