Centralized Scheduler at WVU Medicine: Join Our Team!

Role Overview

The Centralized Scheduler at WVU Medicine's Operations Support Center plays a vital role in ensuring the smooth and efficient operation of multiple ambulatory clinics. This position is responsible for scheduling, canceling, rescheduling, and registering outpatient visits and procedures. By collecting all necessary information, the Centralized Scheduler ensures that patients are prepared for their appointments and that clinics operate effectively.

Day in the Life

A typical day for a Centralized Scheduler involves: * Answering phone calls and emails from patients and staff. * Scheduling new appointments and managing existing appointments. * Verifying patient information and insurance details. * Collecting payments and managing billing inquiries. * Addressing patient concerns and providing excellent customer service. * Collaborating with other healthcare professionals to coordinate patient care. * Maintaining accurate and up-to-date patient records. * Following established protocols and guidelines.

Why Morgantown, West Virginia?

Morgantown offers a unique blend of small-town charm and big-city amenities. Nestled in the picturesque Appalachian Mountains, Morgantown boasts a vibrant cultural scene, a thriving economy, and a welcoming community. The city is home to West Virginia University, which contributes to its diverse and energetic atmosphere. With affordable housing, excellent schools, and a variety of outdoor recreational opportunities, Morgantown is an ideal place to live and work.

Career Path

The Centralized Scheduler position can serve as a stepping stone to various career paths within WVU Medicine. With experience and further training, employees can advance to roles such as: * Lead Scheduler * Scheduling Supervisor * Patient Access Manager * Revenue Cycle Specialist * Clinic Administrator WVU Medicine is committed to providing opportunities for professional growth and development. Employees are encouraged to pursue further education and training to enhance their skills and advance their careers.

Salary & Benefits

WVU Medicine offers a competitive salary and benefits package to its employees. While the specific salary for the Centralized Scheduler position may vary based on experience and qualifications, the estimated salary range for this role in Morgantown, West Virginia is $30,000 to $45,000 per year. In addition to salary, WVU Medicine provides a comprehensive benefits package that includes: * Health insurance (medical, dental, vision) * Paid time off (PTO) * Sick leave * Holiday pay * Retirement plan with employer matching * Life insurance * Disability insurance * Flexible spending accounts (FSA) * Employee assistance program (EAP) * Tuition reimbursement * Professional development opportunities * Employee discounts * Wellness programs

WVU Medicine Culture

WVU Medicine is committed to creating a positive and supportive work environment for its employees. The organization values teamwork, collaboration, and respect. WVU Medicine fosters a culture of continuous improvement and encourages employees to share their ideas and contribute to the success of the organization. WVU Medicine is also dedicated to providing high-quality patient care and making a positive impact on the communities it serves.

How to Apply

To apply for the Centralized Scheduler position at WVU Medicine, please click the "Apply" button located at the top of this page and complete the application in full. Be sure to highlight your relevant skills and experience in your resume and cover letter. If you have any questions about the application process, please contact the WVU Medicine Human Resources department.

FAQ

**Q1: What are the minimum qualifications for this position?** A: The minimum qualifications include a high school diploma or equivalent, a state criminal background check, and a federal background check (if applicable). **Q2: What are the core job duties and responsibilities of a Centralized Scheduler?** A: The core duties include scheduling, canceling, and rescheduling appointments, registering patients, collecting payments, and providing excellent customer service. **Q3: What skills are important for success in this role?** A: Important skills include strong communication, customer service, and computer skills, as well as the ability to prioritize tasks and work in a fast-paced environment. **Q4: What is the work environment like?** A: The work environment is a standard office environment. **Q5: What is the physical requirement of this job?** A: Ability to sit for extended periods of time. **Q6: Is experience in a healthcare setting required?** A: Experience in a healthcare setting is preferred but not required. **Q7: What opportunities are there for professional development?** A: WVU Medicine offers a variety of professional development opportunities, including tuition reimbursement and training programs. **Q8: Is this a full-time position?** A: The job posting will specify whether the position is full-time or part-time. **Q9: What is the dress code?** A: The dress code is typically business casual, but specific guidelines may vary by department. **Q10: How can I learn more about WVU Medicine?** A: You can learn more about WVU Medicine by visiting our website or following us on social media.