Credit Balance Specialist Careers at WVU Medicine - Remote | Apply Now!
WVU Medicine
Credit Balance Specialist Careers at WVU Medicine - Remote | Apply Now!
Job Description
Credit Balance Specialist - HB (Remote) at WVU Medicine
Role Overview
As a Credit Balance Specialist at WVU Medicine, you will be responsible for resolving credit balances and processing refunds related to patient accounts. This remote position requires a detail-oriented individual with a strong understanding of healthcare billing processes, excellent analytical skills, and a commitment to providing exceptional customer service. You will work independently and as part of a team to ensure accurate and timely resolution of credit balances, contributing to the financial health of WVU Medicine.
Day in the Life
Your day as a Credit Balance Specialist may include the following:
- Reviewing and resolving credit balances identified through Epic work queues, internal credit balance reports, billing inquiries, cash posting discrepancies, or requests from payers or patients/guarantors.
- Researching refund requests and making appropriate recommendations, while providing accurate disputes when refunds are not warranted.
- Examining entire guarantor records to identify accounts across all WVU Medicine facility locations with open patient responsibilities.
- Transferring patient payments and/or adjustments when necessary to ensure accurate account reconciliation.
- Gathering statistical data, completing reports, and performing other duties as assigned by the supervisor or manager.
- Organizing and prioritizing daily tasks to achieve optimal productivity, accountability, and efficiency.
- Participating in educational programs to meet mandatory requirements and address identified needs for job-related and personal growth.
- Attending department meetings, teleconferences, and webcasts to stay informed of updates and changes.
- Monitoring accounts to facilitate timely follow-up and payment, maximizing cash receipts for WVU Medicine.
- Delivering excellent customer service to patients, visitors, and employees, addressing inquiries and resolving issues professionally and courteously.
- Participating in performance improvement initiatives to enhance the efficiency and effectiveness of the credit balance resolution process.
- Collaborating with the supervisor and manager to develop and exceed annual goals, contributing to the overall success of the department.
- Maintaining confidentiality of patient information according to policy when interacting with patients, physicians, families, co-workers, and the public.
Why Remote?
This Credit Balance Specialist position offers the flexibility and convenience of remote work, allowing you to:
- Work from the comfort of your own home, eliminating commute time and expenses.
- Achieve a better work-life balance by managing your schedule and environment.
- Collaborate with colleagues using virtual communication tools.
- Contribute to WVU Medicine's mission while enjoying the benefits of remote work.
Career Path
WVU Medicine is committed to the professional growth of its employees. The Credit Balance Specialist position can serve as a stepping stone to various career paths within the organization, such as:
- Senior Credit Balance Specialist
- Billing Supervisor
- Revenue Cycle Analyst
- Patient Account Manager
- Compliance Officer
WVU Medicine provides opportunities for training, development, and advancement to help you reach your career goals.
Salary & Benefits
WVU Medicine offers a competitive salary and benefits package to attract and retain top talent. While the specific salary for this Credit Balance Specialist position will be determined based on experience and qualifications, the estimated salary range is $35,000 to $55,000 annually.
In addition to salary, WVU Medicine provides a comprehensive benefits package, including:
- Comprehensive health insurance (medical, dental, and vision).
- Paid time off (PTO) and vacation days.
- Sick leave.
- Holidays.
- Retirement plan with employer matching contributions (401k or similar).
- Life insurance.
- Disability insurance (short-term and long-term).
- Flexible spending accounts (FSAs) or health savings accounts (HSAs).
- Employee assistance program (EAP).
- Wellness programs.
- Tuition reimbursement or assistance for continuing education.
- Professional development opportunities.
- Employee discounts on various products and services.
WVU Medicine Culture
WVU Medicine is a leading healthcare provider in West Virginia, committed to delivering high-quality patient care, advancing medical research, and educating the next generation of healthcare professionals. WVU Medicine fosters a culture of:
- Collaboration: Working together to achieve common goals.
- Innovation: Embracing new ideas and technologies to improve patient care.
- Compassion: Providing empathetic and respectful care to patients and their families.
- Integrity: Upholding the highest ethical standards in all we do.
- Excellence: Striving for continuous improvement and exceptional performance.
When you join WVU Medicine, you become part of a team dedicated to making a positive impact on the health and well-being of our community.
How to Apply
To apply for the Credit Balance Specialist position at WVU Medicine, please click the "Apply" button located at the top of this page. Complete the application in full, providing all required information and attachments. If you have any questions or need assistance with the application process, please contact the WVU Medicine Human Resources department.
FAQ
- What are the minimum qualifications for the Credit Balance Specialist position?
The minimum qualifications include a high school diploma or equivalent. One year of experience in a healthcare setting is preferred.
- What are the core responsibilities of a Credit Balance Specialist?
The core responsibilities include resolving credit balances, researching refund requests, reviewing guarantor records, gathering statistics, and providing excellent customer service.
- Is this position remote?
Yes, this Credit Balance Specialist position is a remote opportunity.
- What skills are important for success in this role?
Important skills include knowledge of healthcare billing processes, analytical skills, communication skills, and attention to detail.
- What is the career path for a Credit Balance Specialist at WVU Medicine?
The position can lead to opportunities such as Senior Credit Balance Specialist, Billing Supervisor, Revenue Cycle Analyst, and more.
- What benefits does WVU Medicine offer?
WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and more.
- What is the work environment like for this position?
The work environment is a normal business office setting, with potential exposure to high stress and constant interruptions.
- What is the physical requirement for this position?
Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing duties throughout the work shift.
- How can I apply for this position?
To apply for the Credit Balance Specialist position, please click the "Apply" button located at the top of this page and complete the application in full.
- Who can I contact if I have questions about the application process?
If you have any questions or need assistance with the application process, please contact the WVU Medicine Human Resources department.
Locations
- Remote, West Virginia, United States (Remote)
Salary
38,500 - 60,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Credit Balance Resolutionintermediate
- Refund Processingintermediate
- Epic Systemsintermediate
- Healthcare Billingintermediate
- Cash Postingintermediate
- Payment Transfersintermediate
- Adjustment Processingintermediate
- Data Analysisintermediate
- Report Generationintermediate
- Time Managementintermediate
- Prioritizationintermediate
- Productivityintermediate
- Accountabilityintermediate
- Customer Serviceintermediate
- Performance Improvementintermediate
- Confidentialityintermediate
- Medical Terminologyintermediate
- Communication Skills (Oral & Written)intermediate
- Problem-Solvingintermediate
- Attention to Detailintermediate
Required Qualifications
- High school diploma or equivalent required. (experience)
- One (1) year experience in a healthcare setting preferred. (experience)
- Knowledge of healthcare billing processes. (experience)
- Familiarity with medical terminology. (experience)
- Proficiency in using computer systems and software, including Microsoft Office Suite. (experience)
- Experience with Epic or other electronic health record (EHR) systems preferred. (experience)
- Strong analytical and problem-solving skills. (experience)
- Ability to interpret and apply policies and procedures. (experience)
- Excellent communication and interpersonal skills. (experience)
- Ability to work independently and as part of a team. (experience)
- Strong organizational and time-management skills. (experience)
- Ability to maintain confidentiality and adhere to HIPAA regulations. (experience)
- Demonstrated commitment to providing excellent customer service. (experience)
- Ability to adapt to changing priorities and work in a fast-paced environment. (experience)
- Experience with credit balance resolution and refund processing preferred. (experience)
- Familiarity with payer guidelines and regulations. (experience)
Responsibilities
- Resolves credit balances identified through Epic work queues, internal credit balance reports, billing, cash posting, or payer or patient/guarantor requests.
- Researches refund requests and provides recommendations as appropriate. Provides complete and accurate disputes when refunds are not warranted.
- Reviews entire guarantor record to identify accounts across all facility locations with open patient responsibilities and transfers patient payments and/or adjustments when appropriate.
- Gathers statistics, completes reports, and performs other duties as scheduled or requested.
- Organizes and executes daily tasks in appropriate priority to achieve optimal productivity, accountability, and efficiency.
- Participates in educational programs to meet mandatory requirements and identified needs with regard to job and personal growth.
- Attends department meetings, teleconferences, and webcasts as necessary.
- Monitors accounts to facilitate timely follow-up and payment to maximize cash receipts.
- Provides excellent customer service to patients, visitors, and employees.
- Participates in performance improvement initiatives as requested.
- Works with supervisor and manager to develop and exceed annual goals.
- Maintains confidentiality according to policy when interacting with patients, physicians, families, co-workers, and the public regarding demographic/clinical/financial information.
- Ensures compliance with all applicable laws, regulations, and policies.
- Collaborates with other departments to resolve complex billing issues.
- Maintains accurate and up-to-date documentation of all activities.
Benefits
- general: Comprehensive health insurance (medical, dental, and vision).
- general: Paid time off (PTO) and vacation days.
- general: Sick leave.
- general: Holidays.
- general: Retirement plan with employer matching contributions (401k or similar).
- general: Life insurance.
- general: Disability insurance (short-term and long-term).
- general: Flexible spending accounts (FSAs) or health savings accounts (HSAs).
- general: Employee assistance program (EAP).
- general: Wellness programs.
- general: Tuition reimbursement or assistance for continuing education.
- general: Professional development opportunities.
- general: Employee discounts on various products and services.
- general: Commuting benefits (if applicable).
- general: Opportunities for advancement within the organization.
- general: Supportive and collaborative work environment.
- general: Remote work opportunities (as applicable).
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
- general: Competitive salary and compensation package.
- general: Employee referral program.
- general: Access to employee resource groups.
- general: Paid parental leave.
- general: Adoption assistance.
Tags & Categories
Answer 10 quick questions to check your fit for Credit Balance Specialist Careers at WVU Medicine - Remote | Apply Now! @ WVU Medicine.
Related Books and Jobs
Credit Balance Specialist Careers at WVU Medicine - Remote | Apply Now!
WVU Medicine
Credit Balance Specialist Careers at WVU Medicine - Remote | Apply Now!
Job Description
Credit Balance Specialist - HB (Remote) at WVU Medicine
Role Overview
As a Credit Balance Specialist at WVU Medicine, you will be responsible for resolving credit balances and processing refunds related to patient accounts. This remote position requires a detail-oriented individual with a strong understanding of healthcare billing processes, excellent analytical skills, and a commitment to providing exceptional customer service. You will work independently and as part of a team to ensure accurate and timely resolution of credit balances, contributing to the financial health of WVU Medicine.
Day in the Life
Your day as a Credit Balance Specialist may include the following:
- Reviewing and resolving credit balances identified through Epic work queues, internal credit balance reports, billing inquiries, cash posting discrepancies, or requests from payers or patients/guarantors.
- Researching refund requests and making appropriate recommendations, while providing accurate disputes when refunds are not warranted.
- Examining entire guarantor records to identify accounts across all WVU Medicine facility locations with open patient responsibilities.
- Transferring patient payments and/or adjustments when necessary to ensure accurate account reconciliation.
- Gathering statistical data, completing reports, and performing other duties as assigned by the supervisor or manager.
- Organizing and prioritizing daily tasks to achieve optimal productivity, accountability, and efficiency.
- Participating in educational programs to meet mandatory requirements and address identified needs for job-related and personal growth.
- Attending department meetings, teleconferences, and webcasts to stay informed of updates and changes.
- Monitoring accounts to facilitate timely follow-up and payment, maximizing cash receipts for WVU Medicine.
- Delivering excellent customer service to patients, visitors, and employees, addressing inquiries and resolving issues professionally and courteously.
- Participating in performance improvement initiatives to enhance the efficiency and effectiveness of the credit balance resolution process.
- Collaborating with the supervisor and manager to develop and exceed annual goals, contributing to the overall success of the department.
- Maintaining confidentiality of patient information according to policy when interacting with patients, physicians, families, co-workers, and the public.
Why Remote?
This Credit Balance Specialist position offers the flexibility and convenience of remote work, allowing you to:
- Work from the comfort of your own home, eliminating commute time and expenses.
- Achieve a better work-life balance by managing your schedule and environment.
- Collaborate with colleagues using virtual communication tools.
- Contribute to WVU Medicine's mission while enjoying the benefits of remote work.
Career Path
WVU Medicine is committed to the professional growth of its employees. The Credit Balance Specialist position can serve as a stepping stone to various career paths within the organization, such as:
- Senior Credit Balance Specialist
- Billing Supervisor
- Revenue Cycle Analyst
- Patient Account Manager
- Compliance Officer
WVU Medicine provides opportunities for training, development, and advancement to help you reach your career goals.
Salary & Benefits
WVU Medicine offers a competitive salary and benefits package to attract and retain top talent. While the specific salary for this Credit Balance Specialist position will be determined based on experience and qualifications, the estimated salary range is $35,000 to $55,000 annually.
In addition to salary, WVU Medicine provides a comprehensive benefits package, including:
- Comprehensive health insurance (medical, dental, and vision).
- Paid time off (PTO) and vacation days.
- Sick leave.
- Holidays.
- Retirement plan with employer matching contributions (401k or similar).
- Life insurance.
- Disability insurance (short-term and long-term).
- Flexible spending accounts (FSAs) or health savings accounts (HSAs).
- Employee assistance program (EAP).
- Wellness programs.
- Tuition reimbursement or assistance for continuing education.
- Professional development opportunities.
- Employee discounts on various products and services.
WVU Medicine Culture
WVU Medicine is a leading healthcare provider in West Virginia, committed to delivering high-quality patient care, advancing medical research, and educating the next generation of healthcare professionals. WVU Medicine fosters a culture of:
- Collaboration: Working together to achieve common goals.
- Innovation: Embracing new ideas and technologies to improve patient care.
- Compassion: Providing empathetic and respectful care to patients and their families.
- Integrity: Upholding the highest ethical standards in all we do.
- Excellence: Striving for continuous improvement and exceptional performance.
When you join WVU Medicine, you become part of a team dedicated to making a positive impact on the health and well-being of our community.
How to Apply
To apply for the Credit Balance Specialist position at WVU Medicine, please click the "Apply" button located at the top of this page. Complete the application in full, providing all required information and attachments. If you have any questions or need assistance with the application process, please contact the WVU Medicine Human Resources department.
FAQ
- What are the minimum qualifications for the Credit Balance Specialist position?
The minimum qualifications include a high school diploma or equivalent. One year of experience in a healthcare setting is preferred.
- What are the core responsibilities of a Credit Balance Specialist?
The core responsibilities include resolving credit balances, researching refund requests, reviewing guarantor records, gathering statistics, and providing excellent customer service.
- Is this position remote?
Yes, this Credit Balance Specialist position is a remote opportunity.
- What skills are important for success in this role?
Important skills include knowledge of healthcare billing processes, analytical skills, communication skills, and attention to detail.
- What is the career path for a Credit Balance Specialist at WVU Medicine?
The position can lead to opportunities such as Senior Credit Balance Specialist, Billing Supervisor, Revenue Cycle Analyst, and more.
- What benefits does WVU Medicine offer?
WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and more.
- What is the work environment like for this position?
The work environment is a normal business office setting, with potential exposure to high stress and constant interruptions.
- What is the physical requirement for this position?
Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing duties throughout the work shift.
- How can I apply for this position?
To apply for the Credit Balance Specialist position, please click the "Apply" button located at the top of this page and complete the application in full.
- Who can I contact if I have questions about the application process?
If you have any questions or need assistance with the application process, please contact the WVU Medicine Human Resources department.
Locations
- Remote, West Virginia, United States (Remote)
Salary
38,500 - 60,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Credit Balance Resolutionintermediate
- Refund Processingintermediate
- Epic Systemsintermediate
- Healthcare Billingintermediate
- Cash Postingintermediate
- Payment Transfersintermediate
- Adjustment Processingintermediate
- Data Analysisintermediate
- Report Generationintermediate
- Time Managementintermediate
- Prioritizationintermediate
- Productivityintermediate
- Accountabilityintermediate
- Customer Serviceintermediate
- Performance Improvementintermediate
- Confidentialityintermediate
- Medical Terminologyintermediate
- Communication Skills (Oral & Written)intermediate
- Problem-Solvingintermediate
- Attention to Detailintermediate
Required Qualifications
- High school diploma or equivalent required. (experience)
- One (1) year experience in a healthcare setting preferred. (experience)
- Knowledge of healthcare billing processes. (experience)
- Familiarity with medical terminology. (experience)
- Proficiency in using computer systems and software, including Microsoft Office Suite. (experience)
- Experience with Epic or other electronic health record (EHR) systems preferred. (experience)
- Strong analytical and problem-solving skills. (experience)
- Ability to interpret and apply policies and procedures. (experience)
- Excellent communication and interpersonal skills. (experience)
- Ability to work independently and as part of a team. (experience)
- Strong organizational and time-management skills. (experience)
- Ability to maintain confidentiality and adhere to HIPAA regulations. (experience)
- Demonstrated commitment to providing excellent customer service. (experience)
- Ability to adapt to changing priorities and work in a fast-paced environment. (experience)
- Experience with credit balance resolution and refund processing preferred. (experience)
- Familiarity with payer guidelines and regulations. (experience)
Responsibilities
- Resolves credit balances identified through Epic work queues, internal credit balance reports, billing, cash posting, or payer or patient/guarantor requests.
- Researches refund requests and provides recommendations as appropriate. Provides complete and accurate disputes when refunds are not warranted.
- Reviews entire guarantor record to identify accounts across all facility locations with open patient responsibilities and transfers patient payments and/or adjustments when appropriate.
- Gathers statistics, completes reports, and performs other duties as scheduled or requested.
- Organizes and executes daily tasks in appropriate priority to achieve optimal productivity, accountability, and efficiency.
- Participates in educational programs to meet mandatory requirements and identified needs with regard to job and personal growth.
- Attends department meetings, teleconferences, and webcasts as necessary.
- Monitors accounts to facilitate timely follow-up and payment to maximize cash receipts.
- Provides excellent customer service to patients, visitors, and employees.
- Participates in performance improvement initiatives as requested.
- Works with supervisor and manager to develop and exceed annual goals.
- Maintains confidentiality according to policy when interacting with patients, physicians, families, co-workers, and the public regarding demographic/clinical/financial information.
- Ensures compliance with all applicable laws, regulations, and policies.
- Collaborates with other departments to resolve complex billing issues.
- Maintains accurate and up-to-date documentation of all activities.
Benefits
- general: Comprehensive health insurance (medical, dental, and vision).
- general: Paid time off (PTO) and vacation days.
- general: Sick leave.
- general: Holidays.
- general: Retirement plan with employer matching contributions (401k or similar).
- general: Life insurance.
- general: Disability insurance (short-term and long-term).
- general: Flexible spending accounts (FSAs) or health savings accounts (HSAs).
- general: Employee assistance program (EAP).
- general: Wellness programs.
- general: Tuition reimbursement or assistance for continuing education.
- general: Professional development opportunities.
- general: Employee discounts on various products and services.
- general: Commuting benefits (if applicable).
- general: Opportunities for advancement within the organization.
- general: Supportive and collaborative work environment.
- general: Remote work opportunities (as applicable).
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
- general: Competitive salary and compensation package.
- general: Employee referral program.
- general: Access to employee resource groups.
- general: Paid parental leave.
- general: Adoption assistance.
Tags & Categories
Answer 10 quick questions to check your fit for Credit Balance Specialist Careers at WVU Medicine - Remote | Apply Now! @ WVU Medicine.
Related Books and Jobs