Dietary Assistant at WVU Medicine Continuous Care Center: Wheeling Hospital

Role Overview

As a Dietary Assistant at WVU Medicine's Continuous Care Center located at Wheeling Hospital, you play a vital role in ensuring patients and customers receive high-quality food and service. This position involves a variety of fundamental food service duties, contributing to the overall well-being and satisfaction of those under our care. Your work will encompass everything from meal assembly and dishwashing to cafeteria service and cold food production. As part of a dedicated team, you will directly impact the nutritional needs and dining experience of our patients and staff.

A Day in the Life of a Dietary Assistant

Your day as a Dietary Assistant will be dynamic and engaging, with a focus on teamwork and efficiency. Here’s what a typical day might look like:

1. Preparation: Start by preparing your work area, ensuring it is clean and well-stocked. This includes filling buckets with sanitizing solution and having clean wiping cloths ready.
2. Setup: Set up your assigned area with necessary utensils and restock items as needed. Maintain cleanliness and organization throughout your shift.
3. Food Production: Prepare food and beverage products according to standardized recipes, ensuring they are attractive, appetizing, and of high quality.
4. Meal Assembly: Participate in the patient tray line, assembling meals accurately and efficiently.
5. Customer Service: Greet customers politely, take their orders, and serve them efficiently, always focusing on providing excellent service.
6. Problem Solving: Address customer complaints in a professional manner and seek management assistance when necessary.
7. Sanitation and Safety: Clean spills promptly, post caution signs, and remove trash from service areas to maintain a safe and sanitary environment.
8. Merchandising: Ensure the work area is clean, uncluttered, and attractively arranged.
9. Compliance: Adhere to all sanitation, safety, and quality control guidelines set forth by departmental policies.
10. Documentation: Document refrigerator, dish machine, and other equipment temperatures as assigned, reporting any malfunctions to facilities and management.
11. Equipment Maintenance: Operate, clean, and store equipment properly in your assigned area.
12. Storage and Labeling: Store and label food items and chemicals correctly to prevent contamination and ensure safety.

Why Wheeling, West Virginia?

Wheeling, West Virginia, offers a unique blend of small-town charm and access to larger city amenities. Located in the northern panhandle of West Virginia, Wheeling boasts a rich history and a close-knit community. Working at WVU Medicine Wheeling Hospital gives you the opportunity to make a meaningful impact on the health and well-being of the local population. The cost of living in Wheeling is affordable, allowing you to enjoy a comfortable lifestyle. The area is also known for its outdoor recreational opportunities, including hiking, biking, and fishing, making it an ideal location for those who enjoy an active lifestyle.

Career Path for a Dietary Assistant at WVU Medicine

WVU Medicine is committed to the growth and development of its employees. Starting as a Dietary Assistant, you can advance your career through various pathways. Opportunities may include:

• Senior Dietary Assistant: With experience and demonstrated skills, you can take on additional responsibilities, such as training new employees and overseeing specific tasks.
• Food Service Supervisor: This role involves supervising dietary staff, managing food production, and ensuring quality and safety standards are met.
• Dietary Manager: With further education and experience, you can move into a management role, overseeing the entire dietary department and its operations.
• Certified Dietary Manager (CDM): Pursuing certification as a Dietary Manager can open doors to more advanced positions and increased responsibilities.

WVU Medicine provides resources and support for employees to pursue continuing education and professional development, helping you achieve your career goals.

Salary and Benefits

While the exact salary for a Dietary Assistant can vary based on experience and qualifications, the estimated annual salary range is between $25,000 and $35,000. WVU Medicine offers a comprehensive benefits package to support your health, well-being, and financial security. Benefits include:

• Health Insurance: Comprehensive medical, dental, and vision coverage.
• Paid Time Off (PTO): Generous PTO accrual for vacation, sick leave, and holidays.
• Retirement Plan: 401(k) or similar retirement plan with employer matching contributions.
• Life Insurance: Basic life insurance coverage provided by WVU Medicine.
• Disability Insurance: Short-term and long-term disability coverage to protect your income.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Wellness Programs: Resources and programs to promote physical and mental well-being.
• Tuition Reimbursement: Financial assistance for continuing education and professional development.
• Employee Discounts: Discounts on hospital services, products, and local attractions.

WVU Medicine Culture

WVU Medicine is committed to creating a supportive and inclusive work environment where every employee feels valued and respected. We prioritize teamwork, collaboration, and continuous improvement. Our mission is to improve the health and well-being of the communities we serve through excellence in patient care, research, and education. Working at WVU Medicine means being part of a team that is dedicated to making a positive difference in people's lives.

How to Apply

To apply for the Dietary Assistant position at WVU Medicine Continuous Care Center – Wheeling Hospital, please click the "Apply" button at the top of this page and complete the application form. Be sure to include your resume, cover letter, and any relevant certifications. If you have any questions or need assistance with the application process, please contact our HR department.

Frequently Asked Questions (FAQ)

1. What are the minimum qualifications for this position?

   The minimum qualifications include a valid Food Service Worker Permit (FSWP) or the ability to obtain one within a specified timeframe. Specific requirements vary by location (West Virginia, Ohio, Maryland).

2. Is a high school diploma required?

   A high school diploma or equivalent is preferred but not always required.

3. What are the physical requirements of the job?

   The job requires the ability to stand for extended periods and lift up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.

4. What kind of training will I receive?

   You will receive on-the-job training covering food safety, sanitation, equipment operation, and customer service.

5. What opportunities for advancement are available?

   Opportunities for advancement include roles such as Senior Dietary Assistant, Food Service Supervisor, and Dietary Manager.

6. What is the dress code?

   The dress code typically involves wearing a uniform, including non-slip shoes and a hair restraint.

7. Are there any benefits for part-time employees?

   Part-time employees may be eligible for certain benefits, such as retirement plans and employee discounts. Eligibility requirements vary.

8. How is performance evaluated?

   Performance is evaluated based on factors such as food quality, customer service, adherence to safety and sanitation standards, and teamwork.

9. What is the work environment like?

   The work environment is fast-paced and team-oriented, requiring the ability to work efficiently and collaboratively.

10. Who can I contact if I have questions about the application process?

    You can contact the HR department at WVU Medicine for assistance with the application process.