Patient Registrar at WVU Medicine - United Hospital Center

Role Overview

The Patient Registrar role at WVU Medicine's United Hospital Center (UHC) is a crucial position that serves as the first point of contact for patients. As a Patient Registrar, you'll be responsible for managing patient registration and financial obligations. This involves gathering patient information, verifying insurance, collecting payments, and ensuring patients understand their financial responsibilities. Your role directly impacts the patient experience and the hospital's financial operations.

A Day in the Life of a Patient Registrar

A typical day for a Patient Registrar at UHC involves:

• Greeting patients and providing a welcoming environment.
• Collecting and entering patient demographic and insurance information accurately into the registration system.
• Verifying insurance coverage and obtaining necessary pre-certifications or authorizations.
• Explaining hospital policies and procedures to patients, including financial obligations.
• Collecting payments for co-pays, deductibles, and other patient liabilities.
• Preparing patient identification armbands.
• Balancing daily receipts and managing the cash drawer.
• Addressing patient inquiries and resolving issues related to registration and billing.
• Scheduling and rescheduling appointments as needed.
• Performing medical necessity checks and completing Advanced Beneficiary Notices (ABNs).
• Scanning and maintaining patient records.
• Collaborating with other healthcare professionals to ensure smooth patient flow.

Why Bridgeport, West Virginia?

Bridgeport, West Virginia, offers a unique blend of small-town charm and access to larger city amenities. Located in north-central West Virginia, Bridgeport provides a family-friendly environment with excellent schools and a strong sense of community. The area boasts beautiful natural scenery, including nearby hiking trails and parks, perfect for outdoor enthusiasts. Bridgeport is also conveniently located near major highways, making it easy to travel to other parts of the state and region. Working at UHC in Bridgeport allows you to enjoy a fulfilling career while living in a welcoming and affordable community.

Career Path for Patient Registrars

The Patient Registrar role can serve as a stepping stone to various career paths within WVU Medicine. Opportunities for advancement may include:

• Senior Patient Registrar: Taking on additional responsibilities, such as training new staff and assisting with complex registration issues.
• Patient Access Supervisor: Overseeing the patient registration team and ensuring efficient operations.
• Billing Specialist: Focusing on the billing and coding aspects of patient accounts.
• Insurance Verification Specialist: Specializing in verifying insurance coverage and obtaining authorizations.
• Healthcare Administration: Pursuing further education to move into management or administrative roles within the hospital.

WVU Medicine encourages professional development and provides opportunities for employees to enhance their skills and advance their careers.

Salary and Benefits

The estimated salary range for a Patient Registrar at WVU Medicine's United Hospital Center in Bridgeport, West Virginia is $30,000 to $45,000 per year. This range is based on factors such as experience, education, and certifications. WVU Medicine offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Prescription drug coverage
• Life insurance
• Disability insurance
• Paid time off (PTO)
• Paid holidays
• Retirement plan with employer match
• Employee assistance program (EAP)
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Tuition reimbursement
• Professional development opportunities
• Employee discount programs
• Wellness programs

WVU Medicine Culture

WVU Medicine is committed to providing high-quality patient care and fostering a supportive work environment. As an employee, you'll be part of a team that values collaboration, respect, and innovation. WVU Medicine emphasizes continuous learning and offers opportunities for professional growth. The organization is dedicated to serving the community and improving the health of West Virginians.

How to Apply

To apply for the Patient Registrar position at WVU Medicine's United Hospital Center, please click the "Apply" button located at the top of this page. Complete the application in full, and be sure to attach your resume and cover letter. We look forward to reviewing your application!

Frequently Asked Questions (FAQs)

1. What are the minimum education requirements for this position? The minimum education requirement is a high school diploma or equivalent.
2. Is prior experience required for this role? Prior experience in patient registration or a related field is preferred but not always required. WVU Medicine provides training for new hires.
3. What skills are essential for success in this role? Essential skills include excellent communication, attention to detail, computer proficiency, and the ability to work in a fast-paced environment.
4. What are the working hours for this position? This is a PRN (as needed) position, so the working hours may vary. Flexibility is required.
5. What is the dress code for Patient Registrars? The dress code is business casual. Specific guidelines will be provided during orientation.
6. Are there opportunities for advancement within WVU Medicine? Yes, WVU Medicine encourages professional development and offers opportunities for advancement.
7. What kind of training will I receive? You will receive comprehensive training on patient registration processes, insurance verification, and hospital policies and procedures.
8. What is the work environment like at UHC? UHC is a high-volume, fast-paced environment with frequent interactions with patients, medical staff, and support staff.
9. What is WVU Medicine's commitment to diversity and inclusion? WVU Medicine is committed to creating a diverse and inclusive work environment where all employees feel valued and respected.
10. What are the physical requirements for this role? The physical requirements include frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. The role also requires visual acuity and manual dexterity to operate keyboards and other business equipment.