Patient Registrar at WVU Medicine - Weston, WV

Role Overview

The Patient Registrar at WVU Medicine's United Hospital Center (UHC) in Weston, West Virginia plays a crucial role in the patient experience by managing the initial registration process and ensuring accurate financial information is collected. This position involves a combination of administrative, clerical, and customer service duties, requiring excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

A Day in the Life of a Patient Registrar

Each day as a Patient Registrar is dynamic and varied. Here’s a glimpse into what you might expect:

1. Patient Interaction: Greet patients and their families with empathy and professionalism. Collect demographic, insurance, and billing information. Answer questions about hospital procedures and payment options.
2. Data Entry and Verification: Accurately enter patient data into the registration and billing systems. Verify insurance coverage and obtain necessary authorizations. Scan insurance cards and photo IDs.
3. Financial Transactions: Collect co-payments, deductibles, and other patient liability payments. Issue receipts and balance the cash drawer.
4. Documentation: Prepare and explain consent forms, privacy notices, and other required paperwork. Obtain electronic signatures and ensure all documents are properly filed.
5. Appointment Scheduling: Schedule, reschedule, and cancel patient appointments as needed. Verify order completeness and match orders to scheduled services.
6. Problem Solving: Resolve patient inquiries and address any issues or concerns related to registration or billing. Follow up on flagged accounts and ensure compliance with hospital policies.

Why Weston, West Virginia?

Weston, West Virginia, offers a unique blend of small-town charm and access to modern amenities. Located in the heart of West Virginia, Weston provides a family-friendly environment with a low cost of living and a strong sense of community. The area boasts beautiful natural scenery, including nearby state parks and outdoor recreational opportunities such as hiking, fishing, and boating. Weston is also conveniently located within driving distance of larger cities like Morgantown and Clarksburg, providing access to a wider range of cultural and entertainment options.

Career Path for a Patient Registrar

The Patient Registrar position serves as an excellent starting point for a career in healthcare administration. With experience and additional training, you can advance to roles such as:

• Senior Patient Registrar: Oversee the work of other registrars and provide training and guidance.
• Patient Access Supervisor: Manage the patient access department, ensuring smooth operations and efficient workflows.
• Billing Specialist: Focus on the billing and coding aspects of patient accounts.
• Revenue Cycle Analyst: Analyze revenue cycle processes and identify opportunities for improvement.
• Healthcare Administrator: Pursue advanced education to move into management and leadership roles within the hospital system.

Salary and Benefits

The estimated annual salary range for a Patient Registrar in Weston, West Virginia is $27,000 to $38,000. WVU Medicine offers a comprehensive benefits package, including health insurance (medical, dental, and vision), paid time off, retirement plan options with employer matching, life insurance, disability insurance, flexible spending accounts, employee assistance program, wellness programs, tuition reimbursement, employee discounts, and more.

WVU Medicine Culture

WVU Medicine is committed to providing exceptional patient care in a supportive and collaborative environment. We value teamwork, integrity, and innovation. Our employees are our most valuable asset, and we invest in their professional development and well-being. WVU Medicine is an equal opportunity employer and welcomes applications from individuals of all backgrounds.

How to Apply

To apply for the Patient Registrar position at United Hospital Center in Weston, West Virginia, please click the Apply button located at the top of this page and complete the online application in full. Be sure to include your resume, cover letter, and any relevant certifications or licenses.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Patient Registrar?

   Patient Registrars obtain patient information, enter data into systems, verify insurance, collect payments, and schedule appointments.

2. What qualifications are required for this position?

   A high school diploma or equivalent is required. Strong communication and computer skills are essential.

3. What is the typical work environment for a Patient Registrar?

   The work environment is fast-paced and involves frequent interaction with patients, medical staff, and support staff.

4. What are the physical requirements of the job?

   The job involves frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. Visual acuity and manual dexterity are important.

5. What opportunities for advancement are available?

   Advancement opportunities include Senior Patient Registrar, Patient Access Supervisor, Billing Specialist, and Healthcare Administrator.

6. What benefits does WVU Medicine offer?

   WVU Medicine offers comprehensive health insurance, paid time off, retirement plans, and other benefits.

7. What skills are important for success in this role?

   Important skills include communication, attention to detail, customer service, and computer proficiency.

8. How does WVU Medicine support employee development?

   WVU Medicine offers tuition reimbursement, professional development opportunities, and wellness programs.

9. Is previous healthcare experience required?

   While not always required, previous healthcare or customer service experience is beneficial.

10. What is the dress code for Patient Registrars?

    The dress code typically involves professional attire or scrubs, depending on the specific department and hospital policies.