Role Overview

The Registration Specialist for OBGYN at WVU Medicine's Wheeling Hospital Professional Center 3 is a critical role responsible for managing patient registration and financial obligations. This position requires a detail-oriented individual with excellent communication and customer service skills to ensure accurate and efficient patient processing. The Registration Specialist acts as the first point of contact for patients, collecting essential information and providing necessary documentation while maintaining a high level of professionalism and empathy.

Day in the Life

On a typical day, a Registration Specialist will: * Greet patients and obtain demographic, billing, and insurance information. * Enter patient data accurately into the registration and billing systems. * Verify insurance coverage and obtain pre-certification and authorizations as needed. * Prepare and explain WVU Medicine's standard consent forms and privacy practices. * Collect patient payments, including co-pays, deductibles, and outstanding balances. * Balance daily receipts and manage the cash drawer. * Schedule and reschedule appointments according to hospital workflows. * Address patient inquiries and resolve any issues related to registration or billing. * Maintain patient confidentiality and adhere to HIPAA regulations. * Collaborate with medical staff to ensure smooth patient flow.

Why Wheeling, West Virginia?

Wheeling, West Virginia, offers a unique blend of small-town charm and big-city amenities. Nestled in the scenic hills of the Ohio River Valley, Wheeling provides a low cost of living, affordable housing, and a family-friendly atmosphere. The city boasts a rich history, vibrant arts scene, and numerous recreational opportunities, including hiking, biking, and water sports. Working in Wheeling allows you to enjoy a slower pace of life while still having access to quality healthcare and educational institutions. WVU Medicine's presence in Wheeling contributes to the community's well-being, making it an excellent place to build a career and raise a family.

Career Path

The Registration Specialist role can serve as a stepping stone to various career paths within WVU Medicine. With experience and additional training, you can advance to positions such as: * Senior Registration Specialist * Patient Access Supervisor * Billing Coordinator * Medical Office Manager * Healthcare Administrator WVU Medicine is committed to employee growth and provides opportunities for professional development and advancement within the organization.

Salary & Benefits

The estimated annual salary range for a Registration Specialist in Wheeling, West Virginia, is $30,000 to $45,000, depending on experience and qualifications. WVU Medicine offers a comprehensive benefits package, including: * Comprehensive health insurance (medical, dental, vision) * Paid time off (PTO) for vacation, sick leave, and holidays * Retirement plan with employer contribution * Life insurance * Disability insurance * Flexible spending accounts (FSA) or health savings accounts (HSA) * Employee assistance program (EAP) * Wellness programs * Tuition reimbursement or assistance for continuing education * Employee discounts on WVU Medicine services and products

WVU Medicine Culture

WVU Medicine is committed to creating a supportive and inclusive work environment where employees feel valued and respected. The organization fosters a culture of teamwork, collaboration, and continuous improvement. WVU Medicine values its employees and provides opportunities for growth, development, and advancement. With a focus on patient-centered care and employee well-being, WVU Medicine is an excellent place to build a fulfilling career.

How to Apply

To apply for the Registration Specialist position at WVU Medicine's Wheeling Hospital Professional Center 3, please click the "Apply" button located at the top of this page. Complete the application in full, providing accurate and detailed information about your qualifications and experience. Be sure to highlight your skills in patient registration, insurance verification, and customer service.

FAQ

**Q1: What are the minimum education requirements for this position?** A1: A high school diploma or equivalent is required. **Q2: Is prior experience in patient registration necessary?** A2: While not required, prior experience in patient registration or a related field is preferred. **Q3: What skills are essential for success in this role?** A3: Essential skills include excellent communication, customer service, attention to detail, and proficiency in computer systems. **Q4: What type of training is provided for this position?** A4: WVU Medicine provides comprehensive training on registration procedures, billing systems, and compliance regulations. **Q5: What opportunities are there for career advancement?** A5: WVU Medicine offers opportunities for advancement to positions such as Senior Registration Specialist, Patient Access Supervisor, and Medical Office Manager. **Q6: What is the work environment like?** A6: The work environment is fast-paced and requires frequent interaction with patients and medical staff. **Q7: What is the dress code for this position?** A7: The dress code is professional attire, as outlined in the WVU Medicine employee handbook. **Q8: What are the working hours for this position?** A8: Working hours may vary and may include evenings and weekends, depending on the needs of the department. **Q9: Is there a probationary period for new employees?** A9: Yes, new employees are subject to a probationary period, as outlined in the WVU Medicine employee handbook. **Q10: Who can I contact if I have questions about the application process?** A10: You can contact the WVU Medicine Human Resources department for assistance with the application process.