Role Overview

The Registration Specialist at WVU Medicine's Thomas Hospitals Winfield Building plays a vital role in the patient experience. As the first point of contact, this position is responsible for efficiently and accurately registering patients, verifying insurance information, and collecting payments. The ideal candidate is detail-oriented, possesses excellent communication skills, and is comfortable working in a fast-paced environment.

A Day in the Life of a Registration Specialist

Imagine starting your day by preparing your workstation and ensuring all necessary forms and equipment are readily available. As patients arrive, you greet them with a warm and welcoming smile, guiding them through the registration process. You'll collect demographic, billing, and insurance information, ensuring its accuracy within the hospital's systems. You'll also be responsible for explaining hospital policies, payment options, and patient rights, while answering any questions they may have. A significant part of your day involves verifying insurance coverage, obtaining necessary pre-certifications, and collecting co-payments or deductibles. You will also prepare patient identification armbands, manage daily receipts, and address any account discrepancies. Throughout the day, you'll collaborate with medical staff and other support personnel to ensure seamless patient flow and efficient operations.

Why Winfield, West Virginia?

Winfield, West Virginia, offers a charming and peaceful setting with a strong sense of community. Located in Putnam County, it provides a blend of small-town charm and access to urban amenities. Residents enjoy a lower cost of living compared to larger cities, making it an attractive place to settle down and build a career. The area boasts beautiful natural scenery, with opportunities for outdoor activities such as hiking, fishing, and boating. Winfield is also conveniently located near Charleston, the state capital, offering access to cultural attractions, dining, and entertainment options. Working in Winfield allows you to enjoy a balanced lifestyle, combining professional fulfillment with a relaxed and family-friendly environment.

Career Path

The Registration Specialist position serves as a foundation for career advancement within WVU Medicine. With experience and demonstrated proficiency, you can progress to roles such as: * **Senior Registration Specialist:** Taking on more complex registration tasks, training new staff, and assisting with resolving patient account issues. * **Patient Access Supervisor:** Overseeing the registration team, ensuring efficient operations, and implementing process improvements. * **Billing Specialist:** Focusing on the billing and coding aspects of patient accounts, ensuring accurate claims submission and reimbursement. * **Revenue Cycle Analyst:** Analyzing revenue cycle performance, identifying trends, and developing strategies to optimize revenue capture. WVU Medicine is committed to employee growth and provides ample opportunities for professional development and advancement. ## Salary & Benefits The salary range for a Registration Specialist at WVU Medicine in Winfield, West Virginia, typically falls between $30,000 and $45,000 per year, depending on experience and qualifications. WVU Medicine offers a comprehensive benefits package, including: * **Health Insurance:** Medical, dental, and vision coverage to keep you and your family healthy. * **Paid Time Off (PTO):** Generous PTO accrual for vacation, sick leave, and personal days. * **Retirement Plan:** 401(k) plan with employer matching to help you save for the future. * **Life Insurance:** Basic life insurance coverage provided by WVU Medicine. * **Disability Insurance:** Short-term and long-term disability coverage to protect your income. * **Employee Assistance Program (EAP):** Confidential counseling and support services for employees and their families. * **Tuition Reimbursement:** Assistance with tuition expenses for eligible employees pursuing further education. * **Employee Discounts:** Discounts on various goods and services, including travel, entertainment, and retail. * **Wellness Programs:** Programs and resources to promote a healthy lifestyle, including fitness challenges and health screenings. ## WVU Medicine Culture WVU Medicine is committed to creating a positive and supportive work environment for its employees. The organization values teamwork, respect, and continuous improvement. Employees are encouraged to collaborate, share ideas, and contribute to the overall success of the organization. WVU Medicine also emphasizes patient-centered care, ensuring that patients receive the highest quality of care and compassion. The organization is dedicated to providing opportunities for employee growth and development, fostering a culture of learning and innovation. ## How to Apply To apply for the Registration Specialist position at WVU Medicine's Thomas Hospitals Winfield Building, please click the "Apply" button located at the top of this page. Complete the application form in its entirety and attach your resume and cover letter. Be sure to highlight your relevant skills and experience, and explain why you are interested in working at WVU Medicine. We look forward to reviewing your application! ## Frequently Asked Questions (FAQ) **1. What are the essential skills for a Registration Specialist?** Key skills include patient registration, insurance verification, data entry, cash handling, customer service, and communication skills. **2. What qualifications are required for this position?** A high school diploma or equivalent is required. A state criminal background check and Federal check (if applicable) are also necessary. **3. What are the working hours for this position?** Working hours may vary depending on the needs of the department. Generally, the position involves full-time hours, Monday through Friday, with potential for occasional weekend or evening shifts. **4. What is the dress code for Registration Specialists?** The dress code is business casual. Employees are expected to maintain a professional appearance at all times. **5. Are there opportunities for advancement within WVU Medicine?** Yes, WVU Medicine is committed to employee growth and provides ample opportunities for professional development and advancement. **6. What is the work environment like?** The work environment is a high-volume, fast-paced environment with frequent interactions with patients, medical staff, and support staff. **7. What kind of training is provided for new hires?** New hires receive comprehensive training on registration procedures, billing systems, and customer service skills. **8. What is the team dynamic like?** The team is collaborative and supportive, with a focus on teamwork and providing excellent patient care. **9. How does WVU Medicine support employee well-being?** WVU Medicine offers an Employee Assistance Program (EAP) and wellness programs to support employee mental and physical health. **10. What is the interview process like?** The interview process typically involves an initial screening interview, followed by an in-person interview with the hiring manager and potentially other team members.