Lead Scheduler-Registration-MA Careers at WVU Medicine - Keyser, West Virginia | Apply Now!
WVU Medicine
Lead Scheduler-Registration-MA Careers at WVU Medicine - Keyser, West Virginia | Apply Now!
Job Description
Lead Scheduler-Registration-MA at WVU Medicine Potomac Valley Hospital
Role Overview
The Lead Scheduler-Registration-MA position at WVU Medicine's Potomac Valley Hospital (PVH) is a multifaceted role that combines administrative leadership with direct patient care responsibilities. This position is crucial for ensuring the smooth and efficient operation of patient registration and scheduling processes, as well as providing essential support to clinical staff. The Lead Scheduler-Registration-MA leads associates in administrative and clerical tasks related to patient registration and financial obligations. They also step in to assist with Medical Assistant duties as needed, showcasing versatility and adaptability.
A Day in the Life
On a typical day, the Lead Scheduler-Registration-MA might begin by reviewing the day's schedule, ensuring adequate staffing levels and addressing any potential scheduling conflicts. They will oversee the registration process, verifying patient information, insurance details, and collecting necessary payments. A significant part of their day involves training and mentoring other team members, ensuring they are up-to-date with the latest policies and procedures. When clinical support is needed, they will assist with tasks such as taking vital signs, preparing exam rooms, and assisting physicians with procedures. The role also requires meticulous record-keeping, data analysis, and report generation to monitor performance and identify areas for improvement.
Why Keyser, West Virginia?
Keyser, West Virginia, offers a unique blend of small-town charm and access to outdoor recreational opportunities. Nestled in the Potomac Highlands, Keyser provides a serene environment with close-knit community bonds. WVU Medicine's Potomac Valley Hospital is a vital part of this community, offering comprehensive healthcare services to the region. Living in Keyser provides a more affordable cost of living compared to larger metropolitan areas, allowing for a comfortable lifestyle. The area is known for its scenic beauty, with opportunities for hiking, fishing, and exploring the nearby mountains and forests. Joining the WVU Medicine team in Keyser means becoming part of a caring and supportive community while contributing to the health and well-being of its residents.
Career Path
The Lead Scheduler-Registration-MA position serves as a stepping stone for further career advancement within WVU Medicine. With experience and proven performance, individuals can move into supervisory or management roles within patient access services or clinical operations. Opportunities may also arise to specialize in areas such as revenue cycle management, quality improvement, or training and development. WVU Medicine is committed to employee growth and provides resources and support for career development, including leadership training programs and opportunities for continuing education.
Salary & Benefits
While the exact salary for this position is not disclosed, a competitive market range for similar roles in Keyser, West Virginia, typically falls between $32,000 and $48,000 per year. WVU Medicine offers a comprehensive benefits package that includes health insurance (medical, dental, and vision), paid time off (PTO), retirement plan with employer matching contributions, life insurance, disability coverage, flexible spending accounts (FSAs), employee assistance program (EAP), wellness programs, tuition reimbursement, and employee discounts. The total compensation package is designed to attract and retain top talent, providing financial security and promoting employee well-being.
WVU Medicine Culture
WVU Medicine is committed to creating a positive and inclusive work environment where every employee feels valued and respected. The organization fosters a culture of teamwork, collaboration, and continuous improvement. Employees are encouraged to share their ideas and contribute to innovative solutions that enhance patient care and operational efficiency. WVU Medicine also emphasizes the importance of work-life balance, providing resources and support to help employees manage their personal and professional responsibilities. The organization is dedicated to providing high-quality healthcare services to the communities it serves, and employees are proud to be part of this mission.
How to Apply
Interested candidates are encouraged to apply for the Lead Scheduler-Registration-MA position through the WVU Medicine careers website. The application process involves submitting a resume, cover letter, and completing an online application form. Be sure to highlight your relevant experience, skills, and qualifications, emphasizing your leadership abilities, patient care experience, and commitment to providing excellent customer service. The hiring team will review applications and contact qualified candidates for interviews. The interview process may include phone screenings, in-person interviews, and skills assessments.
FAQ
- What are the minimum qualifications for this position?
- Is certification required for this role?
- What are the key responsibilities of the Lead Scheduler-Registration-MA?
- What skills are important for success in this role?
- What is the work environment like at WVU Medicine?
- What benefits does WVU Medicine offer?
- What opportunities are there for career advancement?
- How does this role contribute to patient care?
- Is there on-the-job training provided?
- What is the importance of customer service in this role?
The minimum qualifications include a high school diploma or equivalent, one year of patient registration or scheduling experience, and one year of clinical experience. A state criminal background check and federal background check (if applicable) are also required.
Completion of a Medical Assistant Program and/or Current National Certification as CMA are preferred but not required.
Key responsibilities include monitoring scheduling and registration activities, performing registration and scheduling duties, training employees, gathering statistics, assisting with patient care, and providing leadership and guidance to staff.
Important skills include patient registration, scheduling, medical assisting, clerical duties, training, data collection, reporting, cash handling, patient care, and team leadership.
WVU Medicine fosters a positive and inclusive work environment with a focus on teamwork, collaboration, and continuous improvement.
WVU Medicine offers a comprehensive benefits package that includes health insurance, paid time off, retirement plan, life insurance, disability coverage, flexible spending accounts, employee assistance program, wellness programs, and tuition reimbursement.
Opportunities for career advancement include supervisory or management roles within patient access services or clinical operations, as well as specialization in areas such as revenue cycle management or training and development.
This role contributes to patient care by ensuring smooth and efficient registration and scheduling processes, assisting with clinical tasks, and providing support and education to patients.
Yes, WVU Medicine provides on-the-job training to ensure employees are proficient in their roles and up-to-date with the latest policies and procedures.
Customer service is essential in this role as the Lead Scheduler-Registration-MA is often the first point of contact for patients. Providing excellent customer service ensures a positive patient experience and contributes to the overall reputation of WVU Medicine.
Locations
- Keyser, West Virginia, United States
Salary
35,200 - 52,800 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient Registrationintermediate
- Schedulingintermediate
- Medical Assistingintermediate
- Clerical Dutiesintermediate
- Trainingintermediate
- Data Collectionintermediate
- Reportingintermediate
- Cash Handlingintermediate
- Patient Careintermediate
- Vital Signs Measurementintermediate
- Exam Room Preparationintermediate
- Medical Procedures Assistanceintermediate
- Referral Managementintermediate
- Medical Documentationintermediate
- Team Leadershipintermediate
- Supervisionintermediate
- Customer serviceintermediate
- Communicationintermediate
- Problem-solvingintermediate
- Time managementintermediate
- Organizationintermediate
- Attention to detailintermediate
- Computer literacyintermediate
- HIPAA complianceintermediate
- Medical terminologyintermediate
Required Qualifications
- High school graduate or equivalent (experience)
- One (1) year of patient registration or scheduling experience (experience)
- One (1) year of clinical experience (experience)
- State criminal background check (experience)
- Federal background check (if applicable) (experience)
- Completion of a Medical Assistant Program (preferred) (experience)
- Current National Certification as CMA (preferred) (experience)
- Knowledge of medical terminology (experience)
- Understanding of insurance processes (experience)
- Experience with electronic health records (EHR) systems (experience)
- Ability to perform vital signs measurement (experience)
- Excellent communication and interpersonal skills (experience)
- Ability to multitask and prioritize tasks effectively (experience)
- Strong problem-solving skills (experience)
- Ability to work independently and as part of a team (experience)
Responsibilities
- Monitor scheduling and registration activities in assigned area(s).
- Perform registration and scheduling duties.
- Obtain demographic, billing, and insurance information.
- Prepare WVU Medicine standard consent form.
- Collect deposits, copayments, deductibles, and patient liability payments.
- Schedule incoming appointments.
- Assist in training employees.
- Educate staff on pertinent changes to their role.
- Organize daily tasks to achieve optimal productivity, accountability, and efficiency.
- Gather statistics and complete assigned reports.
- Monitor and record cash collection.
- Identify accounts that need resolution.
- Greet and escort patients to exam rooms.
- Prepare patients for physician visits by obtaining initial information and vital signs.
- Prepare exam rooms for patients with attention to cleanliness and availability of supplies.
- Assist with and/or perform exams, tests, and procedures.
- Schedule appointments and set up referral contacts as needed.
- Assist provider during patient examinations and procedures.
- Educate patients on follow up expectations.
- Maintain quality control testing logs as required.
- Ensure all medical equipment is in proper working condition.
- Assist patients with completion of medical documentation.
- Serve as main point of contact for back office and clinical staff.
- Provide direction and guidance to staff M.A.’s and ACA’s.
- Serve as the primary training facilitator for onboarding new M.A.’s and ACA’s.
- Provide supervision to staff in absence of Supervisor/Manager.
- Assist in scheduling of staff.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (PTO) for vacation, sick leave, and holidays
- general: Retirement plan with employer matching contributions
- general: Life insurance and disability coverage
- general: Flexible spending accounts (FSAs) for healthcare and dependent care expenses
- general: Employee assistance program (EAP) for confidential counseling and support
- general: Wellness programs to promote employee health and well-being
- general: Tuition reimbursement for continuing education and professional development
- general: Employee discounts on WVU Medicine services and products
- general: Opportunities for career advancement and professional growth
- general: Supportive and collaborative work environment
- general: Employee recognition programs
- general: Relocation assistance (if applicable)
- general: Sign-on bonus (if applicable)
- general: Competitive salary and compensation package
- general: Employee referral program
Tags & Categories
Answer 10 quick questions to check your fit for Lead Scheduler-Registration-MA Careers at WVU Medicine - Keyser, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs
Lead Scheduler-Registration-MA Careers at WVU Medicine - Keyser, West Virginia | Apply Now!
WVU Medicine
Lead Scheduler-Registration-MA Careers at WVU Medicine - Keyser, West Virginia | Apply Now!
Job Description
Lead Scheduler-Registration-MA at WVU Medicine Potomac Valley Hospital
Role Overview
The Lead Scheduler-Registration-MA position at WVU Medicine's Potomac Valley Hospital (PVH) is a multifaceted role that combines administrative leadership with direct patient care responsibilities. This position is crucial for ensuring the smooth and efficient operation of patient registration and scheduling processes, as well as providing essential support to clinical staff. The Lead Scheduler-Registration-MA leads associates in administrative and clerical tasks related to patient registration and financial obligations. They also step in to assist with Medical Assistant duties as needed, showcasing versatility and adaptability.
A Day in the Life
On a typical day, the Lead Scheduler-Registration-MA might begin by reviewing the day's schedule, ensuring adequate staffing levels and addressing any potential scheduling conflicts. They will oversee the registration process, verifying patient information, insurance details, and collecting necessary payments. A significant part of their day involves training and mentoring other team members, ensuring they are up-to-date with the latest policies and procedures. When clinical support is needed, they will assist with tasks such as taking vital signs, preparing exam rooms, and assisting physicians with procedures. The role also requires meticulous record-keeping, data analysis, and report generation to monitor performance and identify areas for improvement.
Why Keyser, West Virginia?
Keyser, West Virginia, offers a unique blend of small-town charm and access to outdoor recreational opportunities. Nestled in the Potomac Highlands, Keyser provides a serene environment with close-knit community bonds. WVU Medicine's Potomac Valley Hospital is a vital part of this community, offering comprehensive healthcare services to the region. Living in Keyser provides a more affordable cost of living compared to larger metropolitan areas, allowing for a comfortable lifestyle. The area is known for its scenic beauty, with opportunities for hiking, fishing, and exploring the nearby mountains and forests. Joining the WVU Medicine team in Keyser means becoming part of a caring and supportive community while contributing to the health and well-being of its residents.
Career Path
The Lead Scheduler-Registration-MA position serves as a stepping stone for further career advancement within WVU Medicine. With experience and proven performance, individuals can move into supervisory or management roles within patient access services or clinical operations. Opportunities may also arise to specialize in areas such as revenue cycle management, quality improvement, or training and development. WVU Medicine is committed to employee growth and provides resources and support for career development, including leadership training programs and opportunities for continuing education.
Salary & Benefits
While the exact salary for this position is not disclosed, a competitive market range for similar roles in Keyser, West Virginia, typically falls between $32,000 and $48,000 per year. WVU Medicine offers a comprehensive benefits package that includes health insurance (medical, dental, and vision), paid time off (PTO), retirement plan with employer matching contributions, life insurance, disability coverage, flexible spending accounts (FSAs), employee assistance program (EAP), wellness programs, tuition reimbursement, and employee discounts. The total compensation package is designed to attract and retain top talent, providing financial security and promoting employee well-being.
WVU Medicine Culture
WVU Medicine is committed to creating a positive and inclusive work environment where every employee feels valued and respected. The organization fosters a culture of teamwork, collaboration, and continuous improvement. Employees are encouraged to share their ideas and contribute to innovative solutions that enhance patient care and operational efficiency. WVU Medicine also emphasizes the importance of work-life balance, providing resources and support to help employees manage their personal and professional responsibilities. The organization is dedicated to providing high-quality healthcare services to the communities it serves, and employees are proud to be part of this mission.
How to Apply
Interested candidates are encouraged to apply for the Lead Scheduler-Registration-MA position through the WVU Medicine careers website. The application process involves submitting a resume, cover letter, and completing an online application form. Be sure to highlight your relevant experience, skills, and qualifications, emphasizing your leadership abilities, patient care experience, and commitment to providing excellent customer service. The hiring team will review applications and contact qualified candidates for interviews. The interview process may include phone screenings, in-person interviews, and skills assessments.
FAQ
- What are the minimum qualifications for this position?
- Is certification required for this role?
- What are the key responsibilities of the Lead Scheduler-Registration-MA?
- What skills are important for success in this role?
- What is the work environment like at WVU Medicine?
- What benefits does WVU Medicine offer?
- What opportunities are there for career advancement?
- How does this role contribute to patient care?
- Is there on-the-job training provided?
- What is the importance of customer service in this role?
The minimum qualifications include a high school diploma or equivalent, one year of patient registration or scheduling experience, and one year of clinical experience. A state criminal background check and federal background check (if applicable) are also required.
Completion of a Medical Assistant Program and/or Current National Certification as CMA are preferred but not required.
Key responsibilities include monitoring scheduling and registration activities, performing registration and scheduling duties, training employees, gathering statistics, assisting with patient care, and providing leadership and guidance to staff.
Important skills include patient registration, scheduling, medical assisting, clerical duties, training, data collection, reporting, cash handling, patient care, and team leadership.
WVU Medicine fosters a positive and inclusive work environment with a focus on teamwork, collaboration, and continuous improvement.
WVU Medicine offers a comprehensive benefits package that includes health insurance, paid time off, retirement plan, life insurance, disability coverage, flexible spending accounts, employee assistance program, wellness programs, and tuition reimbursement.
Opportunities for career advancement include supervisory or management roles within patient access services or clinical operations, as well as specialization in areas such as revenue cycle management or training and development.
This role contributes to patient care by ensuring smooth and efficient registration and scheduling processes, assisting with clinical tasks, and providing support and education to patients.
Yes, WVU Medicine provides on-the-job training to ensure employees are proficient in their roles and up-to-date with the latest policies and procedures.
Customer service is essential in this role as the Lead Scheduler-Registration-MA is often the first point of contact for patients. Providing excellent customer service ensures a positive patient experience and contributes to the overall reputation of WVU Medicine.
Locations
- Keyser, West Virginia, United States
Salary
35,200 - 52,800 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient Registrationintermediate
- Schedulingintermediate
- Medical Assistingintermediate
- Clerical Dutiesintermediate
- Trainingintermediate
- Data Collectionintermediate
- Reportingintermediate
- Cash Handlingintermediate
- Patient Careintermediate
- Vital Signs Measurementintermediate
- Exam Room Preparationintermediate
- Medical Procedures Assistanceintermediate
- Referral Managementintermediate
- Medical Documentationintermediate
- Team Leadershipintermediate
- Supervisionintermediate
- Customer serviceintermediate
- Communicationintermediate
- Problem-solvingintermediate
- Time managementintermediate
- Organizationintermediate
- Attention to detailintermediate
- Computer literacyintermediate
- HIPAA complianceintermediate
- Medical terminologyintermediate
Required Qualifications
- High school graduate or equivalent (experience)
- One (1) year of patient registration or scheduling experience (experience)
- One (1) year of clinical experience (experience)
- State criminal background check (experience)
- Federal background check (if applicable) (experience)
- Completion of a Medical Assistant Program (preferred) (experience)
- Current National Certification as CMA (preferred) (experience)
- Knowledge of medical terminology (experience)
- Understanding of insurance processes (experience)
- Experience with electronic health records (EHR) systems (experience)
- Ability to perform vital signs measurement (experience)
- Excellent communication and interpersonal skills (experience)
- Ability to multitask and prioritize tasks effectively (experience)
- Strong problem-solving skills (experience)
- Ability to work independently and as part of a team (experience)
Responsibilities
- Monitor scheduling and registration activities in assigned area(s).
- Perform registration and scheduling duties.
- Obtain demographic, billing, and insurance information.
- Prepare WVU Medicine standard consent form.
- Collect deposits, copayments, deductibles, and patient liability payments.
- Schedule incoming appointments.
- Assist in training employees.
- Educate staff on pertinent changes to their role.
- Organize daily tasks to achieve optimal productivity, accountability, and efficiency.
- Gather statistics and complete assigned reports.
- Monitor and record cash collection.
- Identify accounts that need resolution.
- Greet and escort patients to exam rooms.
- Prepare patients for physician visits by obtaining initial information and vital signs.
- Prepare exam rooms for patients with attention to cleanliness and availability of supplies.
- Assist with and/or perform exams, tests, and procedures.
- Schedule appointments and set up referral contacts as needed.
- Assist provider during patient examinations and procedures.
- Educate patients on follow up expectations.
- Maintain quality control testing logs as required.
- Ensure all medical equipment is in proper working condition.
- Assist patients with completion of medical documentation.
- Serve as main point of contact for back office and clinical staff.
- Provide direction and guidance to staff M.A.’s and ACA’s.
- Serve as the primary training facilitator for onboarding new M.A.’s and ACA’s.
- Provide supervision to staff in absence of Supervisor/Manager.
- Assist in scheduling of staff.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (PTO) for vacation, sick leave, and holidays
- general: Retirement plan with employer matching contributions
- general: Life insurance and disability coverage
- general: Flexible spending accounts (FSAs) for healthcare and dependent care expenses
- general: Employee assistance program (EAP) for confidential counseling and support
- general: Wellness programs to promote employee health and well-being
- general: Tuition reimbursement for continuing education and professional development
- general: Employee discounts on WVU Medicine services and products
- general: Opportunities for career advancement and professional growth
- general: Supportive and collaborative work environment
- general: Employee recognition programs
- general: Relocation assistance (if applicable)
- general: Sign-on bonus (if applicable)
- general: Competitive salary and compensation package
- general: Employee referral program
Tags & Categories
Answer 10 quick questions to check your fit for Lead Scheduler-Registration-MA Careers at WVU Medicine - Keyser, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs