Legal Assistant - Collections Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
WVU Medicine
Legal Assistant - Collections Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
Job Description
Legal Assistant - Collections at WVU Medicine
Role Overview
The Legal Assistant - Collections role at WVU Medicine provides essential support to the Associate Collection Counsel in managing the legal aspects of debt collection activities. This position requires a blend of legal understanding, financial acumen, and exceptional customer service skills. The Legal Assistant interprets financial policies, negotiates payment arrangements, and ensures compliance with relevant statutes and regulations, including the Fair Debt Collection Practices Act (FDCPA). They play a crucial role in maintaining the financial health of WVUHS and its affiliated entities by effectively resolving patient liabilities and securing financial resolutions on accounts.
Day in the Life
A typical day for a Legal Assistant - Collections involves:
- Reviewing and interpreting patient accounts to determine appropriate collection strategies.
- Communicating with patients via phone, email, and mail to resolve outstanding balances.
- Negotiating payment plans and settlements with patients while adhering to legal and ethical guidelines.
- Ensuring compliance with the Fair Debt Collection Practices Act (FDCPA) and other relevant regulations.
- Maintaining accurate records of all communication and collection activities.
- Collaborating with the Associate Collection Counsel on legal matters related to collections.
- Responding to inquiries from patients, insurance companies, and other stakeholders.
- Processing payments and refunds.
- Reconciling accounts and resolving discrepancies.
- Preparing reports on collection activities and outcomes.
Why Morgantown, West Virginia?
Morgantown, West Virginia, offers a unique blend of small-town charm and big-city amenities. Home to West Virginia University, Morgantown boasts a vibrant cultural scene, a thriving economy, and a high quality of life. The city provides access to excellent healthcare facilities, diverse dining options, and numerous outdoor recreational opportunities. Morgantown is also known for its affordable cost of living, making it an attractive place to live and work.
Career Path
The Legal Assistant - Collections role can serve as a stepping stone to various career paths within WVU Medicine and the legal field. Potential career advancements include:
- Senior Legal Assistant
- Collections Specialist
- Paralegal
- Associate Collection Counsel
- Compliance Officer
- Financial Analyst
- Healthcare Administrator
Salary & Benefits
The estimated salary range for a Legal Assistant - Collections in Morgantown, West Virginia, is between $35,000 and $55,000 per year. WVU Medicine offers a comprehensive benefits package, including:
- Comprehensive health insurance (medical, dental, vision)
- Paid time off (PTO) including vacation, sick leave, and holidays
- Retirement plan with employer matching contributions
- Life insurance
- Disability insurance (short-term and long-term)
- Flexible spending accounts (FSA) or health savings accounts (HSA)
- Employee assistance program (EAP) for mental health and well-being
- Tuition reimbursement or assistance for continuing education
- Professional development opportunities
- Employee discounts on various products and services
- Wellness programs and initiatives
- On-site fitness center or gym membership discounts
- Commuter benefits or transportation assistance
- Employee recognition programs
WVU Medicine Culture
WVU Medicine is committed to providing exceptional patient care and fostering a supportive and collaborative work environment. Employees are valued for their contributions and are encouraged to grow and develop their skills. The organization promotes a culture of teamwork, respect, and innovation, where everyone is empowered to make a difference.
How to Apply
To apply for the Legal Assistant - Collections position, please click the "Apply" button located at the top of this page and complete the application form. Be sure to include your resume, cover letter, and any other relevant documents.
FAQ
-
What are the minimum qualifications for this position?
The minimum qualification is a High School diploma or equivalent.
-
Is prior experience in collections required?
Prior experience in collections or a law firm is preferred.
-
What skills are essential for success in this role?
Essential skills include knowledge of healthcare collections, compliance with the Fair Debt Collection Practices Act (FDCPA), strong communication and problem-solving abilities, and excellent customer service skills.
-
What are the key responsibilities of a Legal Assistant - Collections?
Key responsibilities include interpreting financial policies, negotiating payment arrangements, corresponding with patients, ensuring compliance with regulations, and maintaining accurate records.
-
What is the work environment like at WVU Medicine?
WVU Medicine offers a supportive and collaborative work environment with opportunities for professional growth and development.
-
What kind of training is provided for this role?
WVU Medicine provides comprehensive training to ensure employees are proficient in their roles and have the opportunity to advance their skills.
-
Are there opportunities for advancement at WVU Medicine?
Yes, WVU Medicine is committed to employee growth and offers opportunities for advancement to higher-level positions.
-
What benefits are offered to employees?
WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, retirement plans, and more.
-
How does WVU Medicine support employee well-being?
WVU Medicine supports employee well-being through employee assistance programs, wellness initiatives, and access to resources for mental and physical health.
-
What software or systems proficiency is expected for this role?
Proficiency in Microsoft Office suite (Word, Excel, Outlook) is expected, as well as familiarity with healthcare billing and collections software.
Locations
- Morgantown, West Virginia, United States
Salary
38,500 - 60,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Legal Assistanceintermediate
- Collectionsintermediate
- Financial Policies Interpretationintermediate
- Payment Arrangement Negotiationintermediate
- Debt Collection Regulations Complianceintermediate
- Customer Serviceintermediate
- Written Communicationintermediate
- Oral Communicationintermediate
- Problem Solvingintermediate
- Interpersonal Conflict Resolutionintermediate
- Time Managementintermediate
- Healthcare Collections Knowledgeintermediate
- Fair Debt Collection Practices Act (FDCPA) Complianceintermediate
- Healthcare Reimbursement Systems Knowledgeintermediate
- Patient Interactionintermediate
- Financial Analysisintermediate
- Record Keepingintermediate
- Office Equipment Operationintermediate
- Data Entryintermediate
- Conflict Managementintermediate
- Active Listeningintermediate
- Negotiationintermediate
- Empathyintermediate
- Account Reconciliationintermediate
- Payment Processingintermediate
Required Qualifications
- High School diploma or Equivalent (experience)
- Knowledge of healthcare collections (experience)
- Understanding of state and federal collection legislation (FDCPA) (experience)
- Familiarity with healthcare reimbursement systems (experience)
- Ability to communicate effectively with patients and staff (experience)
- Problem-solving skills related to account collections (experience)
- Creativity and flexibility in resolving financial issues (experience)
- Excellent customer service skills (experience)
- Strong written and oral communication skills (experience)
- Ability to work under time constraints (experience)
- Ability to interpret financial policies (experience)
- Proficiency in making appropriate financial decisions (experience)
- Knowledge of billing procedures (experience)
- Understanding of medical terminology (experience)
- Data analysis skills (experience)
- Attention to detail (experience)
- Ability to maintain confidentiality (experience)
- Strong organizational skills (experience)
- Ability to prioritize tasks (experience)
- Ability to work independently and as part of a team (experience)
Responsibilities
- Assist the Associate Collection Counsel in day-to-day legal collection activities.
- Interpret and apply the financial policies of WVUHS entities.
- Make appropriate financial decisions and payment arrangements to ensure the financial viability of WVUHS and its entities.
- Correspond with patients to resolve patient liability, adhering to all applicable statutes and regulations.
- Ensure compliance with state and federal versions of the Fair Debt Collections Practices Act.
- Assertively pursue necessary information to secure financial resolution on accounts.
- Project a mature problem-solving attitude while dealing with interpersonal conflict and dissatisfied patients.
- Respond promptly to requests for advice or information.
- Maintain proper attendance and report to work on time.
- Provide adequate notice prior to absence or tardiness.
- Maintain detailed and accurate records of all collection activities.
- Communicate effectively with patients, financial services staff, and other healthcare personnel.
- Identify and resolve problems related to the collection of accounts.
- Stay updated on changes in healthcare regulations and collection laws.
- Collaborate with internal departments to improve collection processes.
- Prepare reports on collection activities and outcomes.
- Assist in the development and implementation of collection strategies.
- Handle sensitive and confidential information with discretion.
- Process payments and refunds accurately.
- Reconcile accounts and resolve discrepancies.
- Negotiate payment plans with patients.
- Follow up on outstanding accounts and escalate issues as needed.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (PTO) including vacation, sick leave, and holidays
- general: Retirement plan with employer matching contributions
- general: Life insurance
- general: Disability insurance (short-term and long-term)
- general: Flexible spending accounts (FSA) or health savings accounts (HSA)
- general: Employee assistance program (EAP) for mental health and well-being
- general: Tuition reimbursement or assistance for continuing education
- general: Professional development opportunities
- general: Employee discounts on various products and services
- general: Wellness programs and initiatives
- general: On-site fitness center or gym membership discounts
- general: Commuter benefits or transportation assistance
- general: Employee recognition programs
- general: Opportunities for advancement and career growth
- general: A supportive and collaborative work environment
- general: Access to cutting-edge technology and resources
- general: Employee referral program
- general: Voluntary benefits (e.g., supplemental life insurance, critical illness insurance)
- general: Financial planning assistance
- general: Legal assistance programs
- general: Childcare assistance or resources
- general: Adoption assistance
- general: Pet insurance
Tags & Categories
Answer 10 quick questions to check your fit for Legal Assistant - Collections Careers at WVU Medicine - Morgantown, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs
Legal Assistant - Collections Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
WVU Medicine
Legal Assistant - Collections Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
Job Description
Legal Assistant - Collections at WVU Medicine
Role Overview
The Legal Assistant - Collections role at WVU Medicine provides essential support to the Associate Collection Counsel in managing the legal aspects of debt collection activities. This position requires a blend of legal understanding, financial acumen, and exceptional customer service skills. The Legal Assistant interprets financial policies, negotiates payment arrangements, and ensures compliance with relevant statutes and regulations, including the Fair Debt Collection Practices Act (FDCPA). They play a crucial role in maintaining the financial health of WVUHS and its affiliated entities by effectively resolving patient liabilities and securing financial resolutions on accounts.
Day in the Life
A typical day for a Legal Assistant - Collections involves:
- Reviewing and interpreting patient accounts to determine appropriate collection strategies.
- Communicating with patients via phone, email, and mail to resolve outstanding balances.
- Negotiating payment plans and settlements with patients while adhering to legal and ethical guidelines.
- Ensuring compliance with the Fair Debt Collection Practices Act (FDCPA) and other relevant regulations.
- Maintaining accurate records of all communication and collection activities.
- Collaborating with the Associate Collection Counsel on legal matters related to collections.
- Responding to inquiries from patients, insurance companies, and other stakeholders.
- Processing payments and refunds.
- Reconciling accounts and resolving discrepancies.
- Preparing reports on collection activities and outcomes.
Why Morgantown, West Virginia?
Morgantown, West Virginia, offers a unique blend of small-town charm and big-city amenities. Home to West Virginia University, Morgantown boasts a vibrant cultural scene, a thriving economy, and a high quality of life. The city provides access to excellent healthcare facilities, diverse dining options, and numerous outdoor recreational opportunities. Morgantown is also known for its affordable cost of living, making it an attractive place to live and work.
Career Path
The Legal Assistant - Collections role can serve as a stepping stone to various career paths within WVU Medicine and the legal field. Potential career advancements include:
- Senior Legal Assistant
- Collections Specialist
- Paralegal
- Associate Collection Counsel
- Compliance Officer
- Financial Analyst
- Healthcare Administrator
Salary & Benefits
The estimated salary range for a Legal Assistant - Collections in Morgantown, West Virginia, is between $35,000 and $55,000 per year. WVU Medicine offers a comprehensive benefits package, including:
- Comprehensive health insurance (medical, dental, vision)
- Paid time off (PTO) including vacation, sick leave, and holidays
- Retirement plan with employer matching contributions
- Life insurance
- Disability insurance (short-term and long-term)
- Flexible spending accounts (FSA) or health savings accounts (HSA)
- Employee assistance program (EAP) for mental health and well-being
- Tuition reimbursement or assistance for continuing education
- Professional development opportunities
- Employee discounts on various products and services
- Wellness programs and initiatives
- On-site fitness center or gym membership discounts
- Commuter benefits or transportation assistance
- Employee recognition programs
WVU Medicine Culture
WVU Medicine is committed to providing exceptional patient care and fostering a supportive and collaborative work environment. Employees are valued for their contributions and are encouraged to grow and develop their skills. The organization promotes a culture of teamwork, respect, and innovation, where everyone is empowered to make a difference.
How to Apply
To apply for the Legal Assistant - Collections position, please click the "Apply" button located at the top of this page and complete the application form. Be sure to include your resume, cover letter, and any other relevant documents.
FAQ
-
What are the minimum qualifications for this position?
The minimum qualification is a High School diploma or equivalent.
-
Is prior experience in collections required?
Prior experience in collections or a law firm is preferred.
-
What skills are essential for success in this role?
Essential skills include knowledge of healthcare collections, compliance with the Fair Debt Collection Practices Act (FDCPA), strong communication and problem-solving abilities, and excellent customer service skills.
-
What are the key responsibilities of a Legal Assistant - Collections?
Key responsibilities include interpreting financial policies, negotiating payment arrangements, corresponding with patients, ensuring compliance with regulations, and maintaining accurate records.
-
What is the work environment like at WVU Medicine?
WVU Medicine offers a supportive and collaborative work environment with opportunities for professional growth and development.
-
What kind of training is provided for this role?
WVU Medicine provides comprehensive training to ensure employees are proficient in their roles and have the opportunity to advance their skills.
-
Are there opportunities for advancement at WVU Medicine?
Yes, WVU Medicine is committed to employee growth and offers opportunities for advancement to higher-level positions.
-
What benefits are offered to employees?
WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, retirement plans, and more.
-
How does WVU Medicine support employee well-being?
WVU Medicine supports employee well-being through employee assistance programs, wellness initiatives, and access to resources for mental and physical health.
-
What software or systems proficiency is expected for this role?
Proficiency in Microsoft Office suite (Word, Excel, Outlook) is expected, as well as familiarity with healthcare billing and collections software.
Locations
- Morgantown, West Virginia, United States
Salary
38,500 - 60,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Legal Assistanceintermediate
- Collectionsintermediate
- Financial Policies Interpretationintermediate
- Payment Arrangement Negotiationintermediate
- Debt Collection Regulations Complianceintermediate
- Customer Serviceintermediate
- Written Communicationintermediate
- Oral Communicationintermediate
- Problem Solvingintermediate
- Interpersonal Conflict Resolutionintermediate
- Time Managementintermediate
- Healthcare Collections Knowledgeintermediate
- Fair Debt Collection Practices Act (FDCPA) Complianceintermediate
- Healthcare Reimbursement Systems Knowledgeintermediate
- Patient Interactionintermediate
- Financial Analysisintermediate
- Record Keepingintermediate
- Office Equipment Operationintermediate
- Data Entryintermediate
- Conflict Managementintermediate
- Active Listeningintermediate
- Negotiationintermediate
- Empathyintermediate
- Account Reconciliationintermediate
- Payment Processingintermediate
Required Qualifications
- High School diploma or Equivalent (experience)
- Knowledge of healthcare collections (experience)
- Understanding of state and federal collection legislation (FDCPA) (experience)
- Familiarity with healthcare reimbursement systems (experience)
- Ability to communicate effectively with patients and staff (experience)
- Problem-solving skills related to account collections (experience)
- Creativity and flexibility in resolving financial issues (experience)
- Excellent customer service skills (experience)
- Strong written and oral communication skills (experience)
- Ability to work under time constraints (experience)
- Ability to interpret financial policies (experience)
- Proficiency in making appropriate financial decisions (experience)
- Knowledge of billing procedures (experience)
- Understanding of medical terminology (experience)
- Data analysis skills (experience)
- Attention to detail (experience)
- Ability to maintain confidentiality (experience)
- Strong organizational skills (experience)
- Ability to prioritize tasks (experience)
- Ability to work independently and as part of a team (experience)
Responsibilities
- Assist the Associate Collection Counsel in day-to-day legal collection activities.
- Interpret and apply the financial policies of WVUHS entities.
- Make appropriate financial decisions and payment arrangements to ensure the financial viability of WVUHS and its entities.
- Correspond with patients to resolve patient liability, adhering to all applicable statutes and regulations.
- Ensure compliance with state and federal versions of the Fair Debt Collections Practices Act.
- Assertively pursue necessary information to secure financial resolution on accounts.
- Project a mature problem-solving attitude while dealing with interpersonal conflict and dissatisfied patients.
- Respond promptly to requests for advice or information.
- Maintain proper attendance and report to work on time.
- Provide adequate notice prior to absence or tardiness.
- Maintain detailed and accurate records of all collection activities.
- Communicate effectively with patients, financial services staff, and other healthcare personnel.
- Identify and resolve problems related to the collection of accounts.
- Stay updated on changes in healthcare regulations and collection laws.
- Collaborate with internal departments to improve collection processes.
- Prepare reports on collection activities and outcomes.
- Assist in the development and implementation of collection strategies.
- Handle sensitive and confidential information with discretion.
- Process payments and refunds accurately.
- Reconcile accounts and resolve discrepancies.
- Negotiate payment plans with patients.
- Follow up on outstanding accounts and escalate issues as needed.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (PTO) including vacation, sick leave, and holidays
- general: Retirement plan with employer matching contributions
- general: Life insurance
- general: Disability insurance (short-term and long-term)
- general: Flexible spending accounts (FSA) or health savings accounts (HSA)
- general: Employee assistance program (EAP) for mental health and well-being
- general: Tuition reimbursement or assistance for continuing education
- general: Professional development opportunities
- general: Employee discounts on various products and services
- general: Wellness programs and initiatives
- general: On-site fitness center or gym membership discounts
- general: Commuter benefits or transportation assistance
- general: Employee recognition programs
- general: Opportunities for advancement and career growth
- general: A supportive and collaborative work environment
- general: Access to cutting-edge technology and resources
- general: Employee referral program
- general: Voluntary benefits (e.g., supplemental life insurance, critical illness insurance)
- general: Financial planning assistance
- general: Legal assistance programs
- general: Childcare assistance or resources
- general: Adoption assistance
- general: Pet insurance
Tags & Categories
Answer 10 quick questions to check your fit for Legal Assistant - Collections Careers at WVU Medicine - Morgantown, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs