Office Manager II - GRMC/PVH: Join WVU Medicine's Dynamic Team

Role Overview

Are you a highly organized and detail-oriented professional with a passion for supporting healthcare teams? WVU Medicine is seeking a dedicated Office Manager II to join our team at Garrett Regional Medical Center (GRMC) and Potomac Valley Hospital (PVH). In this crucial role, you will be responsible for ensuring the smooth and efficient operation of the Emergency Medicine, Hospital Medicine, and Intensivist departments. You will serve as a key point of contact, providing essential support to physicians, Advanced Practice Professionals (APPs), and various hospital departments.

The Office Manager will handle a wide range of administrative tasks, from managing schedules and coordinating meetings to maintaining records and processing invoices. This position requires excellent communication, problem-solving, and organizational skills, as well as the ability to adapt to changing operational needs. If you are a proactive and resourceful individual who thrives in a fast-paced environment, we encourage you to apply.

A Day in the Life of an Office Manager II

As an Office Manager II, your day-to-day responsibilities will be varied and engaging. Here’s a glimpse of what you can expect:

• Morning: Start your day by checking emails and voicemails, responding to urgent requests, and prioritizing tasks. Sort and distribute mail, ensuring important documents reach the appropriate recipients. Prepare work orders for any necessary repairs to office equipment or facilities.
• Mid-day: Coordinate meetings and arrange catering for departmental events. Take detailed minutes during committee and faculty meetings, track attendance, and distribute meeting summaries. Manage the Medical Director’s calendar, scheduling appointments and coordinating travel arrangements.
• Afternoon: Process invoices in WorkDay, ensuring accurate coding and timely payment. Reconcile departmental credit card statements. Utilize the EMR system to respond to internal and external queries. Assist with onboarding new providers, ensuring they are familiar with WVU Medicine policies and procedures and receive proper EMR training.
• Ongoing: Maintain department employee records, monitor and order office supplies, and manage special projects as assigned. Serve as a liaison between the Emergency Medicine/Hospital Medicine/Intensivist departments and other hospital departments.

Why Keyser, West Virginia?

Keyser, West Virginia, offers a unique blend of small-town charm and access to outdoor recreation. Located in the Potomac Highlands region, Keyser is surrounded by stunning natural beauty, including the Allegheny Mountains and the Potomac River. Residents enjoy a variety of outdoor activities, such as hiking, fishing, kayaking, and skiing.

In addition to its natural attractions, Keyser boasts a friendly community, affordable cost of living, and a rich history. The town is home to several historic landmarks, including the Mineral County Historical Society and the Fort Ashby Museum. Keyser also offers a range of local shops, restaurants, and cultural events.

Working at WVU Medicine in Keyser provides an opportunity to make a meaningful impact on the local community while enjoying a high quality of life.

Career Path for Office Managers at WVU Medicine

WVU Medicine is committed to providing employees with opportunities for professional growth and advancement. The Office Manager II position can serve as a stepping stone to a variety of career paths within the organization. Here are a few potential career advancement options:

• Office Manager III: Assume greater responsibility for managing office operations and supervising other administrative staff.
• Administrative Coordinator: Provide high-level administrative support to executive leadership.
• Project Coordinator: Manage and coordinate special projects within the department or across the organization.
• Department Supervisor: Oversee the day-to-day operations of a specific department.
• Practice Manager: Manage the administrative and clinical operations of a medical practice.

WVU Medicine offers a variety of training and development programs to help employees acquire new skills and advance their careers. We encourage employees to pursue their professional goals and provide the resources and support they need to succeed.

Salary and Benefits

WVU Medicine offers a competitive salary and benefits package to attract and retain top talent. The salary range for the Office Manager II position in Keyser, West Virginia, is estimated to be between $38,000 and $55,000 per year, depending on experience and qualifications.

In addition to a competitive salary, WVU Medicine offers a comprehensive benefits package that includes:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO) and vacation days
• Holidays
• 401(k) retirement plan with employer match
• Life insurance
• Disability insurance (short-term and long-term)
• Flexible spending accounts (FSA) or health savings accounts (HSA)
• Employee assistance program (EAP)
• Wellness programs
• Tuition reimbursement or assistance
• Professional development opportunities
• Employee discounts on WVU Medicine services

WVU Medicine Culture

WVU Medicine is committed to creating a positive and supportive work environment for all employees. We value teamwork, collaboration, and respect. Our employees are passionate about providing high-quality care to our patients and making a difference in the communities we serve.

We foster a culture of continuous learning and improvement, encouraging employees to share their ideas and contribute to the success of the organization. WVU Medicine is an equal opportunity employer and is committed to diversity and inclusion.

How to Apply

If you are interested in joining the WVU Medicine team as an Office Manager II, we encourage you to apply online. To apply to this position and be considered, click the Apply button located above and complete the application in full.

Please submit a resume and cover letter highlighting your qualifications and experience. We look forward to reviewing your application.

Frequently Asked Questions (FAQ)

1. What are the minimum qualifications for the Office Manager II position?

   The minimum qualifications include a high school diploma or equivalent and two (2) years of administrative or healthcare administrative experience.

2. What are the preferred qualifications for the Office Manager II position?

   The preferred qualifications include an Associate's Degree and two (2) years of administrative experience in a medical office setting.

3. What are the key responsibilities of the Office Manager II?

   The Office Manager II is responsible for organizing and coordinating office operations and procedures, maintaining department records, conducting/managing special projects, and providing support to physicians and APPs.

4. What skills are important for success in this role?

   Important skills include strong organizational and time-management skills, excellent written and verbal communication skills, proficiency in Microsoft Office Suite, and experience with EMR systems.

5. What opportunities are there for career advancement at WVU Medicine?

   WVU Medicine offers a variety of career paths for Office Managers, including Office Manager III, Administrative Coordinator, Project Coordinator, Department Supervisor, and Practice Manager.

6. What is the salary range for the Office Manager II position?

   The salary range for the Office Manager II position in Keyser, West Virginia, is estimated to be between $38,000 and $55,000 per year, depending on experience and qualifications.

7. What benefits does WVU Medicine offer?

   WVU Medicine offers a comprehensive benefits package that includes health insurance, paid time off, a 401(k) retirement plan, life insurance, disability insurance, and more.

8. What is the work environment like at WVU Medicine?

   WVU Medicine is committed to creating a positive and supportive work environment that values teamwork, collaboration, and respect.

9. How do I apply for the Office Manager II position?

   To apply for the Office Manager II position, click the Apply button located above and complete the application in full. Please submit a resume and cover letter highlighting your qualifications and experience.

10. Is WVU Medicine an equal opportunity employer?

    Yes, WVU Medicine is an equal opportunity employer and is committed to diversity and inclusion.