Patient Access Specialist at WVU Medicine: Join Our Team!

Role Overview

The Patient Access Specialist is the face of WVU Medicine, providing the first impression to patients entering our facilities. This crucial role involves greeting and registering patients, accurately collecting demographic and insurance information, and ensuring a smooth and efficient patient experience. As a Patient Access Specialist, you will play a vital role in supporting hospital departments, managing patient payments, and maintaining compliance with healthcare regulations.

A Day in the Life

Imagine starting your day at Ruby Memorial Hospital, ready to assist patients with a friendly and helpful attitude. Your day might include: * Greeting patients and visitors with a warm welcome. * Collecting and verifying patient demographic and insurance information. * Entering data accurately into the registration and billing systems. * Obtaining necessary signatures for consent forms and financial obligations. * Collecting patient payments and issuing receipts. * Directing patients to the appropriate departments or services. * Answering patient inquiries and resolving any issues or concerns. * Initiating various screenings such as MSPQ, VA eligibility, Workers' Compensation, ERSD, and Black Lung. * Collaborating with other healthcare professionals to ensure seamless patient care. * Maintaining patient confidentiality and adhering to HIPAA regulations.

Why Morgantown, West Virginia?

Morgantown offers a blend of small-town charm and big-city amenities. Nestled in the scenic hills of West Virginia, Morgantown is a vibrant community with a low cost of living, excellent schools, and a thriving arts and culture scene. Enjoy outdoor activities like hiking, biking, and water sports on the nearby Monongahela River. With West Virginia University located in the heart of the city, Morgantown offers a youthful energy and diverse population. It's a great place to raise a family or start a career.

Career Path

The Patient Access Specialist role is an excellent starting point for a career in healthcare administration. With experience and further education, you can advance to positions such as: * Patient Access Supervisor * Revenue Cycle Specialist * Medical Biller * Medical Coder * Healthcare Administrator WVU Medicine provides opportunities for professional development and advancement, encouraging employees to grow and excel in their careers.

Salary & Benefits

The estimated salary range for a Patient Access Specialist at WVU Medicine in Morgantown, West Virginia is $30,000 to $45,000 per year. WVU Medicine offers a comprehensive benefits package, including: * Health, dental, and vision insurance * Paid time off and vacation days * Retirement plan with employer matching * Life and disability insurance * Employee assistance program * Wellness programs * Tuition reimbursement * Employee discounts

WVU Medicine Culture

WVU Medicine is committed to providing exceptional patient care and fostering a supportive work environment for its employees. We value teamwork, respect, and innovation. Our employees are dedicated to making a positive impact on the lives of our patients and the community we serve. We embrace diversity and inclusion, creating a welcoming and equitable workplace for all.

How to Apply

To apply for the Patient Access Specialist position at WVU Medicine, please click the "Apply" button at the top of this page and complete the application in full. We look forward to reviewing your application and learning more about your qualifications.

Frequently Asked Questions (FAQ)

1. **What are the minimum qualifications for this position?** * A High School diploma or equivalent is required. 2. **Is prior experience required?** * Experience in a medical office setting is preferred. 3. **What are the key responsibilities of a Patient Access Specialist?** * Greeting patients, collecting insurance information, entering data, and collecting payments. 4. **What skills are important for this role?** * Customer service, communication, data entry, and attention to detail are crucial. 5. **What opportunities for advancement are available?** * You can advance to roles such as Patient Access Supervisor, Revenue Cycle Specialist, or Healthcare Administrator. 6. **What is the salary range for this position?** * The estimated salary range is $30,000 to $45,000 per year. 7. **What benefits does WVU Medicine offer?** * Health insurance, paid time off, retirement plan, and tuition reimbursement are included. 8. **What is the work environment like at WVU Medicine?** * WVU Medicine fosters a supportive, team-oriented, and innovative work environment. 9. **How do I apply for this position?** * Click the "Apply" button at the top of this page and complete the application. 10. **Is knowledge of medical terminology required?** * While not explicitly required, familiarity with medical terminology is beneficial. 11. **What kind of training is provided for this role?** * WVU Medicine provides on-the-job training to familiarize new Patient Access Specialists with our systems, policies, and procedures. Ongoing training opportunities are also available to enhance skills and knowledge. 12. **What is the dress code for Patient Access Specialists?** * Patient Access Specialists are expected to maintain a professional appearance. Business casual attire is typically required, which may include scrubs depending on the specific department. 13. **Are there opportunities for overtime in this role?** * Overtime opportunities may be available depending on the needs of the department. Your supervisor will provide information on any overtime requirements. 14. **How is performance evaluated in this role?** * Performance is evaluated through regular performance reviews, which assess your ability to meet job expectations, provide excellent customer service, and contribute to the team's success. Key performance indicators (KPIs) may also be used to track performance. 15. **What is the team structure like in the Patient Access department?** * The Patient Access department typically consists of a team of Patient Access Specialists, supervisors, and managers. Teamwork and collaboration are essential to ensure efficient patient registration and support services.