Patient Financial Resolution Advocate Careers at WVU Medicine - Uniontown, Pennsylvania | Apply Now!
WVU Medicine
Patient Financial Resolution Advocate Careers at WVU Medicine - Uniontown, Pennsylvania | Apply Now!
Job Description
Patient Financial Resolution Advocate at WVU Medicine - Uniontown, PA
Role Overview
The Patient Financial Resolution Advocate at WVU Medicine's Uniontown Hospital plays a crucial role in ensuring the financial health of both the healthcare system and its patients. This position involves a blend of financial counseling, patient education, and problem-solving to navigate the complexities of healthcare billing and insurance. The advocate works directly with patients to understand their financial situations, explore available resources, and create manageable payment plans. By providing clear and compassionate guidance, the advocate helps patients access the care they need while safeguarding the financial stability of WVU Medicine.A Day in the Life
Imagine starting your day by reviewing a list of patients scheduled for financial counseling. You prepare by familiarizing yourself with their cases and any specific challenges they might face. Throughout the day, you'll meet with patients in person and over the phone. You'll use your expertise to explain complex billing procedures, estimate costs for upcoming treatments, and help patients understand their insurance coverage. You'll also guide them through the process of applying for financial assistance programs and connect them with external resources when necessary. In addition to patient interactions, you'll spend time analyzing patient accounts, resolving billing discrepancies, and collaborating with other departments to ensure smooth financial operations. Each day brings new challenges and opportunities to make a positive impact on patients' lives.Why Uniontown, Pennsylvania?
Uniontown, Pennsylvania, offers a unique blend of small-town charm and access to larger metropolitan areas. Located in Fayette County, Uniontown boasts a rich history and a strong sense of community. The cost of living is relatively affordable, making it an attractive place to live and work. Residents enjoy easy access to outdoor activities, including hiking, biking, and exploring nearby state parks. Uniontown is also within driving distance of Pittsburgh, providing access to a wider range of cultural and entertainment options. Working at WVU Medicine's Uniontown Hospital allows you to be part of a local healthcare team dedicated to serving the community.Career Path
The Patient Financial Resolution Advocate role can serve as a springboard for various career paths within WVU Medicine's financial and administrative departments. With experience and continued professional development, you could advance to positions such as Senior Financial Counselor, Revenue Cycle Analyst, or Patient Access Manager. WVU Medicine is committed to supporting employee growth through training programs and mentorship opportunities. By demonstrating strong performance and a commitment to excellence, you can build a rewarding and fulfilling career within the organization.Salary & Benefits
The salary range for a Patient Financial Resolution Advocate in Uniontown, Pennsylvania, typically falls between $35,000 and $55,000 per year, depending on experience and qualifications. In addition to competitive pay, WVU Medicine offers a comprehensive benefits package that includes health insurance (medical, dental, vision), paid time off (PTO), retirement plan options with employer matching, life insurance, disability coverage, employee assistance programs (EAP), tuition reimbursement, wellness programs, and employee discounts. These benefits contribute to a supportive and rewarding work environment.WVU Medicine Culture
WVU Medicine is committed to providing exceptional patient care and fostering a culture of teamwork, respect, and innovation. Employees are encouraged to collaborate, share ideas, and continuously improve processes. The organization values diversity and inclusion, creating a welcoming environment for all. WVU Medicine also emphasizes employee well-being, offering resources and programs to support physical, mental, and emotional health. By joining WVU Medicine, you'll become part of a team dedicated to making a difference in the lives of patients and the community.How to Apply
To apply for the Patient Financial Resolution Advocate position at WVU Medicine's Uniontown Hospital, please visit the WVU Medicine Careers website. Search for the job title and location to find the specific job posting. Click the "Apply" button and complete the online application form. Be sure to include your resume, cover letter, and any other relevant documents. The application process typically involves an initial screening of applications, followed by phone interviews and in-person interviews with the hiring manager and other team members.Frequently Asked Questions (FAQ)
- What are the key responsibilities of a Patient Financial Resolution Advocate? The advocate interviews patients, calculates costs, explains billing procedures, assists with financial assistance applications, and resolves billing issues.
- What qualifications are required for this position? A high school diploma or equivalent is required, and two years of experience in a healthcare setting is preferred.
- What skills are important for success in this role? Strong communication, problem-solving, customer service, and financial analysis skills are essential.
- What is the typical salary range for this position? The salary range is typically between $35,000 and $55,000 per year, depending on experience.
- What benefits does WVU Medicine offer? WVU Medicine offers a comprehensive benefits package, including health insurance, PTO, retirement plan options, and tuition reimbursement.
- What is the work environment like at WVU Medicine? WVU Medicine fosters a collaborative, supportive, and innovative work environment.
- How does WVU Medicine support employee growth and development? WVU Medicine offers training programs, mentorship opportunities, and career advancement pathways.
- What is the application process like? The application process involves an online application, phone interviews, and in-person interviews.
- What opportunities are there for career advancement? The advocate role can lead to positions such as Senior Financial Counselor, Revenue Cycle Analyst, or Patient Access Manager.
- Why should I choose to work at WVU Medicine? WVU Medicine offers a rewarding career with competitive pay, excellent benefits, and a supportive work environment.
Locations
- Uniontown, Pennsylvania, United States
Salary
Estimated Salary Rangemedium confidence
38,500 - 60,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Financial Counselingintermediate
- Patient Communicationintermediate
- Revenue Cycle Managementintermediate
- Third-Party Reimbursementintermediate
- Claims Adjudicationintermediate
- Contractual Claims Processingintermediate
- Customer Serviceintermediate
- Written Communicationintermediate
- Oral Communicationintermediate
- Problem Solvingintermediate
- Conflict Resolutionintermediate
- Medical Terminologyintermediate
- Patient Advocacyintermediate
- Insurance Verificationintermediate
- Financial Analysisintermediate
Required Qualifications
- High school graduate or equivalent. (experience)
- Two (2) years of experience in a healthcare setting (preferred). (experience)
- Knowledge of revenue cycle operations. (experience)
- Understanding of third-party reimbursement processes. (experience)
- Familiarity with local, state, and federal regulations related to healthcare finance. (experience)
- Proficiency in medical terminology. (experience)
- Ability to interpret and apply financial policies. (experience)
- Experience in preparing and presenting fee estimates. (experience)
- Strong customer service skills. (experience)
- Excellent written and oral communication skills. (experience)
- Ability to work independently and assertively. (experience)
- Mature problem-solving attitude. (experience)
- Experience dealing with interpersonal conflict and dissatisfied patients. (experience)
- Knowledge of payer relations. (experience)
- Understanding of claims adjudication processes. (experience)
- Familiarity with contractual claims processing procedures. (experience)
Responsibilities
- Interviewing patients to determine financial counseling needs and formulate a financial resolution plan.
- Calculating estimated procedure costs using CPT codes and communicating the self-pay portion to patients.
- Determining patient eligibility for Medicaid, special programs, or payment arrangements based on federal, state, and hospital policy.
- Referring patients to local, state, and/or federal agencies for financial assistance as needed.
- Educating patients on their benefits, liabilities, and application processes for financial assistance or Medicaid.
- Informing patients of hospital and clinic billing practices/policies and their payment rights and responsibilities.
- Providing preliminary financial overviews to insured patients with balances after insurance and assisting with financial assistance applications.
- Reviewing completed financial assistance applications and determining eligibility based on hospital policy.
- Working with specialty departments to establish appropriate financial arrangements for elective services.
- Identifying and resolving potential patient account issues for WVUHS billing departments.
- Monitoring daily reports to identify large dollar account balances and private pay patient accounts requiring resolution.
- Understanding third-party payor regulations related to managed care, denials, and reimbursement issues.
- Obtaining demographic, billing, and insurance information from patients/families/legal guardians and entering it into registration/billing systems.
Benefits
- general: Comprehensive health insurance (medical, dental, vision).
- general: Paid time off (PTO) for vacation, sick leave, and holidays.
- general: Retirement plan options, including 401(k) with employer matching.
- general: Life insurance and disability coverage.
- general: Employee assistance programs (EAP) for confidential counseling and support.
- general: Tuition reimbursement or assistance for continuing education.
- general: Wellness programs and resources to promote employee health and well-being.
- general: Employee discounts on WVU Medicine services and products.
- general: Opportunities for professional development and advancement.
- general: A supportive and collaborative work environment.
- general: Access to state-of-the-art medical facilities and technology.
- general: Employee recognition programs.
- general: Flexible spending accounts (FSA) for healthcare and dependent care expenses.
- general: Health savings accounts (HSA) with employer contributions.
- general: Relocation assistance (if applicable).
Tags & Categories
Answer 10 quick questions to check your fit for Patient Financial Resolution Advocate Careers at WVU Medicine - Uniontown, Pennsylvania | Apply Now! @ WVU Medicine.
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Patient Financial Resolution Advocate Careers at WVU Medicine - Uniontown, Pennsylvania | Apply Now!
WVU Medicine
Patient Financial Resolution Advocate Careers at WVU Medicine - Uniontown, Pennsylvania | Apply Now!
Job Description
Patient Financial Resolution Advocate at WVU Medicine - Uniontown, PA
Role Overview
The Patient Financial Resolution Advocate at WVU Medicine's Uniontown Hospital plays a crucial role in ensuring the financial health of both the healthcare system and its patients. This position involves a blend of financial counseling, patient education, and problem-solving to navigate the complexities of healthcare billing and insurance. The advocate works directly with patients to understand their financial situations, explore available resources, and create manageable payment plans. By providing clear and compassionate guidance, the advocate helps patients access the care they need while safeguarding the financial stability of WVU Medicine.A Day in the Life
Imagine starting your day by reviewing a list of patients scheduled for financial counseling. You prepare by familiarizing yourself with their cases and any specific challenges they might face. Throughout the day, you'll meet with patients in person and over the phone. You'll use your expertise to explain complex billing procedures, estimate costs for upcoming treatments, and help patients understand their insurance coverage. You'll also guide them through the process of applying for financial assistance programs and connect them with external resources when necessary. In addition to patient interactions, you'll spend time analyzing patient accounts, resolving billing discrepancies, and collaborating with other departments to ensure smooth financial operations. Each day brings new challenges and opportunities to make a positive impact on patients' lives.Why Uniontown, Pennsylvania?
Uniontown, Pennsylvania, offers a unique blend of small-town charm and access to larger metropolitan areas. Located in Fayette County, Uniontown boasts a rich history and a strong sense of community. The cost of living is relatively affordable, making it an attractive place to live and work. Residents enjoy easy access to outdoor activities, including hiking, biking, and exploring nearby state parks. Uniontown is also within driving distance of Pittsburgh, providing access to a wider range of cultural and entertainment options. Working at WVU Medicine's Uniontown Hospital allows you to be part of a local healthcare team dedicated to serving the community.Career Path
The Patient Financial Resolution Advocate role can serve as a springboard for various career paths within WVU Medicine's financial and administrative departments. With experience and continued professional development, you could advance to positions such as Senior Financial Counselor, Revenue Cycle Analyst, or Patient Access Manager. WVU Medicine is committed to supporting employee growth through training programs and mentorship opportunities. By demonstrating strong performance and a commitment to excellence, you can build a rewarding and fulfilling career within the organization.Salary & Benefits
The salary range for a Patient Financial Resolution Advocate in Uniontown, Pennsylvania, typically falls between $35,000 and $55,000 per year, depending on experience and qualifications. In addition to competitive pay, WVU Medicine offers a comprehensive benefits package that includes health insurance (medical, dental, vision), paid time off (PTO), retirement plan options with employer matching, life insurance, disability coverage, employee assistance programs (EAP), tuition reimbursement, wellness programs, and employee discounts. These benefits contribute to a supportive and rewarding work environment.WVU Medicine Culture
WVU Medicine is committed to providing exceptional patient care and fostering a culture of teamwork, respect, and innovation. Employees are encouraged to collaborate, share ideas, and continuously improve processes. The organization values diversity and inclusion, creating a welcoming environment for all. WVU Medicine also emphasizes employee well-being, offering resources and programs to support physical, mental, and emotional health. By joining WVU Medicine, you'll become part of a team dedicated to making a difference in the lives of patients and the community.How to Apply
To apply for the Patient Financial Resolution Advocate position at WVU Medicine's Uniontown Hospital, please visit the WVU Medicine Careers website. Search for the job title and location to find the specific job posting. Click the "Apply" button and complete the online application form. Be sure to include your resume, cover letter, and any other relevant documents. The application process typically involves an initial screening of applications, followed by phone interviews and in-person interviews with the hiring manager and other team members.Frequently Asked Questions (FAQ)
- What are the key responsibilities of a Patient Financial Resolution Advocate? The advocate interviews patients, calculates costs, explains billing procedures, assists with financial assistance applications, and resolves billing issues.
- What qualifications are required for this position? A high school diploma or equivalent is required, and two years of experience in a healthcare setting is preferred.
- What skills are important for success in this role? Strong communication, problem-solving, customer service, and financial analysis skills are essential.
- What is the typical salary range for this position? The salary range is typically between $35,000 and $55,000 per year, depending on experience.
- What benefits does WVU Medicine offer? WVU Medicine offers a comprehensive benefits package, including health insurance, PTO, retirement plan options, and tuition reimbursement.
- What is the work environment like at WVU Medicine? WVU Medicine fosters a collaborative, supportive, and innovative work environment.
- How does WVU Medicine support employee growth and development? WVU Medicine offers training programs, mentorship opportunities, and career advancement pathways.
- What is the application process like? The application process involves an online application, phone interviews, and in-person interviews.
- What opportunities are there for career advancement? The advocate role can lead to positions such as Senior Financial Counselor, Revenue Cycle Analyst, or Patient Access Manager.
- Why should I choose to work at WVU Medicine? WVU Medicine offers a rewarding career with competitive pay, excellent benefits, and a supportive work environment.
Locations
- Uniontown, Pennsylvania, United States
Salary
Estimated Salary Rangemedium confidence
38,500 - 60,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Financial Counselingintermediate
- Patient Communicationintermediate
- Revenue Cycle Managementintermediate
- Third-Party Reimbursementintermediate
- Claims Adjudicationintermediate
- Contractual Claims Processingintermediate
- Customer Serviceintermediate
- Written Communicationintermediate
- Oral Communicationintermediate
- Problem Solvingintermediate
- Conflict Resolutionintermediate
- Medical Terminologyintermediate
- Patient Advocacyintermediate
- Insurance Verificationintermediate
- Financial Analysisintermediate
Required Qualifications
- High school graduate or equivalent. (experience)
- Two (2) years of experience in a healthcare setting (preferred). (experience)
- Knowledge of revenue cycle operations. (experience)
- Understanding of third-party reimbursement processes. (experience)
- Familiarity with local, state, and federal regulations related to healthcare finance. (experience)
- Proficiency in medical terminology. (experience)
- Ability to interpret and apply financial policies. (experience)
- Experience in preparing and presenting fee estimates. (experience)
- Strong customer service skills. (experience)
- Excellent written and oral communication skills. (experience)
- Ability to work independently and assertively. (experience)
- Mature problem-solving attitude. (experience)
- Experience dealing with interpersonal conflict and dissatisfied patients. (experience)
- Knowledge of payer relations. (experience)
- Understanding of claims adjudication processes. (experience)
- Familiarity with contractual claims processing procedures. (experience)
Responsibilities
- Interviewing patients to determine financial counseling needs and formulate a financial resolution plan.
- Calculating estimated procedure costs using CPT codes and communicating the self-pay portion to patients.
- Determining patient eligibility for Medicaid, special programs, or payment arrangements based on federal, state, and hospital policy.
- Referring patients to local, state, and/or federal agencies for financial assistance as needed.
- Educating patients on their benefits, liabilities, and application processes for financial assistance or Medicaid.
- Informing patients of hospital and clinic billing practices/policies and their payment rights and responsibilities.
- Providing preliminary financial overviews to insured patients with balances after insurance and assisting with financial assistance applications.
- Reviewing completed financial assistance applications and determining eligibility based on hospital policy.
- Working with specialty departments to establish appropriate financial arrangements for elective services.
- Identifying and resolving potential patient account issues for WVUHS billing departments.
- Monitoring daily reports to identify large dollar account balances and private pay patient accounts requiring resolution.
- Understanding third-party payor regulations related to managed care, denials, and reimbursement issues.
- Obtaining demographic, billing, and insurance information from patients/families/legal guardians and entering it into registration/billing systems.
Benefits
- general: Comprehensive health insurance (medical, dental, vision).
- general: Paid time off (PTO) for vacation, sick leave, and holidays.
- general: Retirement plan options, including 401(k) with employer matching.
- general: Life insurance and disability coverage.
- general: Employee assistance programs (EAP) for confidential counseling and support.
- general: Tuition reimbursement or assistance for continuing education.
- general: Wellness programs and resources to promote employee health and well-being.
- general: Employee discounts on WVU Medicine services and products.
- general: Opportunities for professional development and advancement.
- general: A supportive and collaborative work environment.
- general: Access to state-of-the-art medical facilities and technology.
- general: Employee recognition programs.
- general: Flexible spending accounts (FSA) for healthcare and dependent care expenses.
- general: Health savings accounts (HSA) with employer contributions.
- general: Relocation assistance (if applicable).
Tags & Categories
Answer 10 quick questions to check your fit for Patient Financial Resolution Advocate Careers at WVU Medicine - Uniontown, Pennsylvania | Apply Now! @ WVU Medicine.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs