Patient Registrar at WVU Medicine: Join Our Team in Bridgeport, WV

Role Overview

As a Patient Registrar at WVU Medicine's United Hospital Center (UHC) in Bridgeport, West Virginia, you will be the first point of contact for patients, playing a crucial role in ensuring a smooth and efficient registration process. Your responsibilities will encompass a variety of administrative and clerical duties, including obtaining patient information, verifying insurance, collecting payments, and providing excellent customer service. This position requires a detail-oriented individual with strong communication skills and the ability to thrive in a fast-paced environment.

A Day in the Life of a Patient Registrar

Here's a glimpse into what a typical day might look like for a Patient Registrar:

• Morning: Arrive and prepare your workstation, ensuring all necessary supplies and equipment are ready. Review the schedule for the day, noting any special appointments or events.
• Patient Registration: Greet patients and their families with a warm and welcoming demeanor. Obtain and verify patient demographic and insurance information. Enter data accurately into the registration system. Scan insurance cards and photo identification.
• Financial Responsibilities: Collect co-payments, deductibles, and other patient payments. Provide receipts and document payments accurately. Balance the cash drawer at the end of the day.
• Insurance and Authorizations: Obtain pre-certifications and authorizations from insurance companies. Perform medical necessity checks and complete Advanced Beneficiary Notices (ABNs) as needed.
• Patient Communication: Explain hospital procedures, insurance coverage, and payment options to patients. Answer patient questions and address concerns.
• Administrative Tasks: Prepare patient armbands. Manage patient paperwork, including consent forms and privacy notices. Schedule and reschedule appointments. Validate orders against scheduled services.
• Collaboration: Work closely with nurses, physicians, and other healthcare professionals to ensure seamless patient care.
• Afternoon: Continue registering patients, collecting payments, and handling insurance matters. Follow up on outstanding accounts. Assist with other administrative tasks as needed.

Why Bridgeport, West Virginia?

Bridgeport, West Virginia, offers a unique blend of small-town charm and big-city amenities. Located in the heart of the Appalachian Mountains, Bridgeport boasts stunning natural beauty and a wide range of outdoor activities. From hiking and biking to fishing and kayaking, there's something for everyone to enjoy. The city also has a thriving arts and culture scene, with numerous galleries, theaters, and music venues.

Bridgeport is also a great place to raise a family. The city has excellent schools, safe neighborhoods, and a strong sense of community. The cost of living is also relatively low, making it an affordable place to live. Furthermore, Bridgeport's strategic location provides easy access to larger metropolitan areas such as Pittsburgh and Morgantown.

Career Path for a Patient Registrar at WVU Medicine

WVU Medicine is committed to employee growth and development. A Patient Registrar position can be a stepping stone to a variety of career paths within the organization. Here are a few potential options:

• Senior Patient Registrar: With experience and proven performance, you can advance to a Senior Patient Registrar role, taking on additional responsibilities such as training new employees and overseeing daily operations.
• Patient Access Supervisor: This role involves supervising a team of Patient Registrars and ensuring efficient patient flow.
• Medical Biller/Coder: With additional training and certification, you can transition into a Medical Biller/Coder role, responsible for submitting insurance claims and ensuring accurate coding.
• Revenue Cycle Analyst: This position involves analyzing revenue cycle data to identify areas for improvement and optimize financial performance.
• Healthcare Administration: With further education and experience, you can pursue a career in healthcare administration, managing various aspects of hospital operations.

Salary and Benefits

The estimated salary range for a Patient Registrar at WVU Medicine in Bridgeport, West Virginia, is between $30,000 and $45,000 per year. Actual salary may vary based on experience, education, and skills.

WVU Medicine offers a comprehensive benefits package to its employees, including:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO) for vacation, sick leave, and holidays
• Retirement plan with employer matching contributions
• Life insurance
• Disability insurance (short-term and long-term)
• Employee assistance program (EAP)
• Tuition reimbursement or assistance for continuing education
• Professional development opportunities
• Wellness programs and resources
• Employee discounts on hospital services and products
• Flexible spending accounts (FSAs) or health savings accounts (HSAs)
• Dependent care assistance
• Employee recognition programs
• Opportunities for advancement
• Supportive work environment

WVU Medicine Culture

WVU Medicine is committed to providing exceptional patient care in a supportive and collaborative environment. We value teamwork, respect, and innovation. Our employees are our greatest asset, and we are dedicated to fostering a culture of growth and development.

WVU Medicine is an equal opportunity employer and is committed to diversity and inclusion. We believe that a diverse workforce is essential to providing the best possible care to our patients.

How to Apply

To apply for the Patient Registrar position at WVU Medicine's United Hospital Center (UHC) in Bridgeport, West Virginia, please click the "Apply" button located at the top of this page. Complete the application in full and submit your resume and cover letter.

We look forward to receiving your application!

Frequently Asked Questions (FAQ)

1. What are the minimum qualifications for this position?

   The minimum qualifications include a high school diploma or equivalent, a state criminal background check, and a federal background check (if applicable).

2. What are the key responsibilities of a Patient Registrar?

   Key responsibilities include obtaining patient information, verifying insurance, collecting payments, and providing excellent customer service.

3. What skills are important for success in this role?

   Important skills include strong communication, attention to detail, and the ability to work in a fast-paced environment.

4. What is the work environment like?

   The work environment is a high-volume, fast-paced setting with frequent interactions with patients, medical staff, and support staff.

5. What opportunities are there for advancement?

   WVU Medicine offers various opportunities for advancement, including Senior Patient Registrar, Patient Access Supervisor, Medical Biller/Coder, and Revenue Cycle Analyst.

6. What benefits does WVU Medicine offer?

   WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and tuition reimbursement.

7. Is prior experience required for this position?

   Prior experience in patient registration or a related field is preferred but not always required. We are willing to train motivated individuals with the right skills and attitude.

8. What is the dress code for Patient Registrars?

   The dress code is business casual. Specific guidelines will be provided during the onboarding process.

9. How many hours per week will I be working?

   This is a full-time position, typically working 40 hours per week. Specific schedules may vary based on departmental needs.

10. What is WVU Medicine's commitment to diversity and inclusion?

    WVU Medicine is an equal opportunity employer and is committed to diversity and inclusion. We believe that a diverse workforce is essential to providing the best possible care to our patients.