Patient Registrar at WVU Medicine: Your Path to a Rewarding Career

Are you a detail-oriented individual with a passion for helping others? Do you thrive in a fast-paced environment where you can make a real difference in people's lives? If so, a career as a Patient Registrar at WVU Medicine might be the perfect fit for you! In this role, you'll be the first point of contact for patients, ensuring they have a smooth and efficient registration process. You'll play a vital role in gathering essential information, verifying insurance, and collecting payments, all while providing exceptional customer service.

Role Overview

As a Patient Registrar, you will be responsible for managing patient registration and financial obligations. This includes obtaining demographic, billing, and insurance information, entering it into the system, and ensuring its accuracy. You will also be responsible for collecting payments, preparing necessary paperwork, and providing patients with information about their insurance coverage and hospital procedures. A strong understanding of medical terminology and insurance processes is crucial for this role.

A Day in the Life of a Patient Registrar

Here's a glimpse into a typical day for a Patient Registrar at WVU Medicine:

• Morning: You start your day by reviewing the appointment schedule and preparing the necessary paperwork for upcoming patients. You greet patients as they arrive, verify their information, and update their records in the system. You also answer phone calls and respond to patient inquiries.
• Mid-day: You assist patients with completing registration forms, explain insurance coverage, and collect payments. You may also need to obtain pre-certifications and authorizations from insurance companies.
• Afternoon: You continue to assist patients with registration and payment processes. You also balance the daily receipts and cash drawer. You may also need to schedule, reschedule, or cancel patient appointments.

Why Clarksburg, West Virginia?

Clarksburg, West Virginia, offers a unique blend of small-town charm and big-city amenities. Nestled in the heart of the Appalachian Mountains, Clarksburg boasts stunning natural beauty and a rich history. With a low cost of living, affordable housing, and a thriving arts and culture scene, Clarksburg is a great place to live and work. Plus, its proximity to larger cities like Morgantown and Pittsburgh makes it easy to access a wider range of entertainment and recreational opportunities.

Career Path for Patient Registrars

A Patient Registrar role at WVU Medicine can be a stepping stone to various career paths within the healthcare industry. With experience and additional training, you can advance to positions such as:

• Senior Patient Registrar: Taking on leadership responsibilities, mentoring junior staff, and handling more complex cases.
• Billing and Coding Specialist: Focusing on the intricacies of medical billing and coding processes.
• Patient Access Manager: Overseeing the entire patient access process, ensuring efficiency and patient satisfaction.
• Healthcare Administrator: Managing various aspects of healthcare operations, including patient services and financial management.

Salary and Benefits

The salary for a Patient Registrar at WVU Medicine is competitive and commensurate with experience. WVU Medicine also offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, and tuition reimbursement. Specific benefits details can be obtained during the interview process.

WVU Medicine Culture

WVU Medicine is committed to providing exceptional patient care in a supportive and collaborative environment. As a Patient Registrar, you'll be part of a team of dedicated professionals who are passionate about making a difference in the lives of others. WVU Medicine values teamwork, communication, and continuous improvement.

How to Apply

To apply for the Patient Registrar position at WVU Medicine, please click on the "Apply" button at the top of this page. Complete the application in full and be sure to highlight your relevant skills and experience. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What are the essential skills for a Patient Registrar? Strong communication, customer service, data entry, and organizational skills are crucial.
2. What is the work environment like? The work environment is typically fast-paced and high-volume, requiring the ability to multitask and prioritize effectively.
3. What opportunities are there for professional development? WVU Medicine offers various professional development opportunities, including training programs and tuition reimbursement.
4. What is the dress code? The dress code is typically business casual.
5. What is the interview process like? The interview process may include a phone screening, an in-person interview, and a skills assessment.
6. What are the working hours? Working hours can vary, but typically involve standard business hours with occasional evenings or weekends.
7. How does WVU Medicine support employee well-being? WVU Medicine offers employee assistance programs, wellness initiatives, and resources to promote work-life balance.
8. Is prior healthcare experience required? While not always required, prior healthcare experience is a plus.
9. What is the team dynamic like? The team dynamic is collaborative and supportive, with a focus on providing excellent patient care.
10. What opportunities are there for advancement? WVU Medicine provides opportunities for advancement through internal promotions and career development programs.