Patient Registrar - Ortho at WVU Medicine

Role Overview

The Patient Registrar - Ortho at WVU Medicine plays a crucial role in ensuring the smooth and efficient registration of patients within the orthopedic department. This position involves a variety of administrative and clerical duties, focusing on managing patient registration, verifying insurance, collecting payments, and providing excellent customer service. The Patient Registrar is often the first point of contact for patients, setting the tone for their experience at WVU Medicine.

Day in the Life

A typical day for a Patient Registrar - Ortho includes:

• Greeting patients and verifying their demographic and insurance information.
• Entering patient data accurately into the registration and billing systems.
• Scanning insurance cards and photo identification.
• Explaining insurance coverage, payment options, and hospital procedures to patients.
• Obtaining necessary signatures on consent forms and other paperwork.
• Collecting co-payments, deductibles, and other patient payments.
• Balancing the cash drawer and reconciling daily receipts.
• Scheduling and rescheduling appointments.
• Performing medical necessity checks and completing Advanced Beneficiary Notices (ABNs).
• Addressing patient inquiries and resolving issues promptly and professionally.

Why Bridgeport, West Virginia?

Bridgeport, West Virginia, offers a blend of small-town charm and access to larger city amenities. Located in the heart of the Appalachian region, Bridgeport boasts beautiful natural landscapes, including parks and hiking trails. The city provides a family-friendly environment with good schools and a strong sense of community. WVU Medicine's presence in Bridgeport ensures access to quality healthcare services. The cost of living is relatively low compared to other parts of the country, making it an attractive place to live and work.

Career Path

The Patient Registrar - Ortho position can serve as a stepping stone to various career paths within WVU Medicine. Potential career advancements include:

• Senior Patient Registrar: Taking on more complex registration tasks and providing guidance to junior staff.
• Billing Specialist: Focusing on the financial aspects of patient care, including claims processing and denial management.
• Medical Office Manager: Overseeing the administrative operations of a medical office or clinic.
• Patient Access Supervisor: Supervising a team of patient access representatives and ensuring efficient patient flow.
• Revenue Cycle Analyst: Analyzing revenue cycle processes and identifying opportunities for improvement.

Salary & Benefits

The salary for a Patient Registrar - Ortho at WVU Medicine in Bridgeport, West Virginia, typically ranges from $30,000 to $45,000 per year, depending on experience and qualifications. WVU Medicine offers a comprehensive benefits package that includes:

• Health insurance (medical, dental, vision)
• Paid time off (PTO)
• Retirement plan with employer matching
• Life insurance
• Disability insurance
• Employee assistance program (EAP)
• Wellness programs
• Tuition reimbursement
• Employee discounts

WVU Medicine Culture

WVU Medicine is committed to providing exceptional patient care and fostering a supportive and collaborative work environment. The organization values teamwork, innovation, and continuous improvement. Employees are encouraged to develop their skills and advance their careers. WVU Medicine also emphasizes the importance of diversity and inclusion, creating a welcoming and respectful workplace for all.

How to Apply

To apply for the Patient Registrar - Ortho position at WVU Medicine, please visit the WVU Medicine Careers website and search for the job opening in Bridgeport, West Virginia. Submit your application online, including your resume and cover letter. Be sure to highlight your relevant skills and experience, such as patient registration, insurance verification, and customer service.

FAQ

1. What are the minimum qualifications for this position? High school diploma or equivalent, successful completion of background checks.
2. What skills are important for a Patient Registrar? Customer service, communication, data entry, and attention to detail.
3. What is the typical work environment? A fast-paced, high-volume environment with frequent patient interaction.
4. What opportunities for advancement are available? Senior Registrar, Billing Specialist, Medical Office Manager.
5. Does WVU Medicine offer benefits? Yes, a comprehensive benefits package including health, dental, and vision insurance, paid time off, retirement plans and more.
6. Is prior experience in healthcare required? Not always, but it is preferred.
7. What type of training is provided? On-the-job training and ongoing professional development.
8. What computer skills are necessary? Proficiency in data entry and basic office software.
9. How does WVU Medicine support employee well-being? Through wellness programs and an employee assistance program (EAP).
10. What is the dress code? Business casual.