Patient Support Specialist Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
WVU Medicine
Patient Support Specialist Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
Job Description
Patient Support Specialist at WVU Medicine: Join Our Team!
Are you passionate about making a difference in the lives of patients? Do you thrive in a collaborative and supportive environment? WVU Medicine is seeking a dedicated Patient Support Specialist to join our team at Ruby Memorial Hospital in Morgantown, West Virginia. In this role, you will provide essential support to patients, working closely with nursing staff to maintain a therapeutic and healing environment.
Role Overview
As a Patient Support Specialist, you will be responsible for delivering paraprofessional healthcare under supervision. Your primary focus will be on providing a broad range of treatment and rehabilitation activities tailored to the specific needs of the population we serve. You will play a vital role in fostering a safe and comfortable environment for our patients, ensuring their well-being and contributing to their overall recovery.
A Day in the Life
Here’s what a typical day might look like as a Patient Support Specialist at WVU Medicine:
- Morning: Begin your day by attending a team huddle to discuss patient care plans and any specific needs for the day. You will then check in with patients, ensuring they are comfortable and have everything they need.
- Mid-day: Assist patients with activities of daily living, such as bathing, dressing, and eating. You might also transport patients to appointments or activities within the hospital.
- Afternoon: Organize and facilitate recreational activities, physical fitness programs, or age-appropriate leisure time activities. You will also monitor patients' vital signs and document any changes or concerns.
- Evening: Assist with therapeutic interventions, including verbal de-escalation techniques if needed. You will also ensure the unit is clean and organized, preparing it for the next shift.
Why Morgantown, West Virginia?
Morgantown is a vibrant and welcoming city located in the heart of West Virginia. Known for its friendly atmosphere and strong sense of community, Morgantown offers a high quality of life at an affordable cost. The city is home to West Virginia University, providing a lively college-town atmosphere with diverse cultural and recreational opportunities.
Morgantown offers:
- Affordable Living: Lower cost of living compared to many other cities in the United States.
- Outdoor Activities: Access to numerous parks, hiking trails, and outdoor recreational activities.
- Cultural Events: A thriving arts and culture scene with concerts, festivals, and theatrical performances.
- Education: Home to West Virginia University, offering opportunities for continuing education and personal growth.
- Community: A close-knit community with a welcoming and supportive environment.
Career Path
WVU Medicine is committed to the professional development of our employees. As a Patient Support Specialist, you will have opportunities to advance your career through training, education, and mentorship programs. Potential career paths include:
- Certified Nursing Assistant (CNA): Obtain certification and provide more direct patient care.
- Licensed Practical Nurse (LPN): Pursue nursing education and become a licensed practical nurse.
- Registered Nurse (RN): Advance your nursing career by becoming a registered nurse.
- Social Worker: With further education, you could transition into a social work role, providing counseling and support to patients and their families.
- Behavioral Health Technician: Specialize in behavioral health and work with patients who have mental health or substance use disorders.
Salary & Benefits
The estimated salary range for a Patient Support Specialist at WVU Medicine is $30,000 to $45,000 per year. In addition to competitive pay, WVU Medicine offers a comprehensive benefits package, including:
- Health Insurance: Comprehensive medical, dental, and vision coverage.
- Paid Time Off: Generous vacation, sick, and holiday pay.
- Retirement Plan: 401(k) plan with employer matching contributions.
- Life Insurance: Company-paid life insurance.
- Disability Insurance: Short-term and long-term disability coverage.
- Employee Assistance Program (EAP): Confidential counseling and support services.
- Tuition Reimbursement: Financial assistance for continuing education.
- Wellness Programs: Programs to promote employee health and well-being.
- Employee Discounts: Discounts on WVU Medicine services and other local businesses.
WVU Medicine Culture
WVU Medicine is committed to creating a supportive and inclusive work environment. We value teamwork, respect, and compassion. We are dedicated to providing exceptional patient care and fostering a culture of continuous improvement.
At WVU Medicine, you will be part of a team that is dedicated to:
- Patient-Centered Care: Putting the needs of our patients first.
- Teamwork: Collaborating to achieve common goals.
- Innovation: Continuously seeking new and better ways to provide care.
- Respect: Treating each other with dignity and respect.
- Integrity: Maintaining the highest ethical standards.
How to Apply
If you are ready to join our team and make a difference in the lives of our patients, we encourage you to apply! Click the "Apply" button at the top of this page to submit your application. Please be sure to complete all sections of the application in full.
Frequently Asked Questions (FAQ)
- What are the minimum qualifications for this position?
The minimum qualifications include two years of college study and HeartSaver First Aid certification within 30 days of hire.
- What are the preferred qualifications?
Preferred qualifications include a Bachelor of Science in Psychology, Social Work, or Nursing, and prior experience working with substance use disorder.
- What are the physical requirements for this job?
The job requires heavy/hard work, including strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and occasionally physical restraint of a patient.
- What is the working environment like?
The work environment is a healthcare setting with exposure to patients and medical equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- What kind of training will I receive?
You will receive comprehensive training on patient care, safety protocols, and therapeutic interventions. Ongoing professional development opportunities will also be available.
- What opportunities are there for career advancement?
WVU Medicine is committed to the professional development of our employees. You can advance your career through training, education, and mentorship programs.
- What is the dress code?
The dress code is professional and appropriate for a healthcare setting. Specific guidelines will be provided during orientation.
- What are the working hours?
Working hours may vary depending on the needs of the unit. You may be required to work evenings, nights, weekends, and holidays.
- How do I obtain HeartSaver First Aid certification?
WVU Medicine provides opportunities to obtain HeartSaver First Aid certification within 30 days of hire.
- Who can I contact if I have further questions?
You can contact the WVU Medicine Human Resources department for any further questions regarding the position or application process.
We look forward to receiving your application and welcoming you to the WVU Medicine team!
Locations
- Morgantown, West Virginia, United States
Salary
33,000 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient careintermediate
- Therapeutic environment maintenanceintermediate
- Interdisciplinary collaborationintermediate
- Communication skillsintermediate
- Treatment planningintermediate
- Rehabilitation activitiesintermediate
- Vital signs monitoringintermediate
- Activities of Daily Living (ADL) assistanceintermediate
- Patient transportationintermediate
- Recreational activity coordinationintermediate
- Telephone etiquetteintermediate
- De-escalation techniquesintermediate
- Verbal and physical interventionintermediate
- First aidintermediate
- Safety protocolsintermediate
- Crisis interventionintermediate
Required Qualifications
- Two years of college study (experience)
- HeartSaver First Aid certification within 30 days of hire (experience)
- Bachelor's degree in Psychology, Social Work, or Nursing (Preferred) (experience)
- Prior experience working with substance use disorder (Preferred) (experience)
- Ability to apply effective communication techniques (experience)
- Knowledge of therapeutic environment maintenance (experience)
- Understanding of patient rights and comfort (experience)
- Ability to implement age-appropriate interventions (experience)
- Skill in setting therapeutic limits on patient behavior (experience)
- Ability to identify and de-escalate aggressive behavior (experience)
- Proficiency in performing basic medical tasks (vital signs) (experience)
- Ability to assist patients with activities of daily living (experience)
- Ability to transport and supervise patients (experience)
- Skill in organizing and facilitating recreational activities (experience)
- Proficiency in answering telephone calls professionally (experience)
Responsibilities
- Collaborating with the interdisciplinary team to provide patient care.
- Maintaining a therapeutic environment conducive to patient well-being.
- Implementing individualized care plans for patients of all developmental ages.
- Setting therapeutic limits on patient behavior in a consistent manner.
- Identifying verbal and non-verbal cues for potential aggressive behavior and applying de-escalation techniques.
- Providing assistance to visitors and families in accordance with unit policies.
- Performing basic medical tasks such as obtaining and documenting vital signs.
- Assisting patients in their activities of daily living as needed.
- Transporting and supervising patients to appointments and activities both on and off the unit.
- Organizing and facilitating specific recreation, physical fitness, and age-appropriate leisure time activities.
- Answering the telephone and responding to all calls in an appropriate and professional manner.
- Assisting with therapeutic interventions, including verbal de-escalation and physical intervention when necessary.
- Maintaining patient safety through regular rounds and adherence to safety protocols.
- Documenting patient interactions and progress accurately and timely.
- Participating in team meetings and contributing to the development of patient care plans.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (vacation, sick, holidays)
- general: Retirement plan with employer match
- general: Life insurance
- general: Disability insurance
- general: Employee assistance program (EAP)
- general: Tuition reimbursement
- general: Professional development opportunities
- general: Wellness programs
- general: Employee discounts
- general: Flexible spending accounts (FSA)
- general: Health savings accounts (HSA)
- general: Employee referral program
- general: On-site childcare (availability may vary)
- general: Relocation assistance (if applicable)
- general: Commuter benefits
- general: Recognition programs
- general: Competitive salary
Tags & Categories
Answer 10 quick questions to check your fit for Patient Support Specialist Careers at WVU Medicine - Morgantown, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs
Patient Support Specialist Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
WVU Medicine
Patient Support Specialist Careers at WVU Medicine - Morgantown, West Virginia | Apply Now!
Job Description
Patient Support Specialist at WVU Medicine: Join Our Team!
Are you passionate about making a difference in the lives of patients? Do you thrive in a collaborative and supportive environment? WVU Medicine is seeking a dedicated Patient Support Specialist to join our team at Ruby Memorial Hospital in Morgantown, West Virginia. In this role, you will provide essential support to patients, working closely with nursing staff to maintain a therapeutic and healing environment.
Role Overview
As a Patient Support Specialist, you will be responsible for delivering paraprofessional healthcare under supervision. Your primary focus will be on providing a broad range of treatment and rehabilitation activities tailored to the specific needs of the population we serve. You will play a vital role in fostering a safe and comfortable environment for our patients, ensuring their well-being and contributing to their overall recovery.
A Day in the Life
Here’s what a typical day might look like as a Patient Support Specialist at WVU Medicine:
- Morning: Begin your day by attending a team huddle to discuss patient care plans and any specific needs for the day. You will then check in with patients, ensuring they are comfortable and have everything they need.
- Mid-day: Assist patients with activities of daily living, such as bathing, dressing, and eating. You might also transport patients to appointments or activities within the hospital.
- Afternoon: Organize and facilitate recreational activities, physical fitness programs, or age-appropriate leisure time activities. You will also monitor patients' vital signs and document any changes or concerns.
- Evening: Assist with therapeutic interventions, including verbal de-escalation techniques if needed. You will also ensure the unit is clean and organized, preparing it for the next shift.
Why Morgantown, West Virginia?
Morgantown is a vibrant and welcoming city located in the heart of West Virginia. Known for its friendly atmosphere and strong sense of community, Morgantown offers a high quality of life at an affordable cost. The city is home to West Virginia University, providing a lively college-town atmosphere with diverse cultural and recreational opportunities.
Morgantown offers:
- Affordable Living: Lower cost of living compared to many other cities in the United States.
- Outdoor Activities: Access to numerous parks, hiking trails, and outdoor recreational activities.
- Cultural Events: A thriving arts and culture scene with concerts, festivals, and theatrical performances.
- Education: Home to West Virginia University, offering opportunities for continuing education and personal growth.
- Community: A close-knit community with a welcoming and supportive environment.
Career Path
WVU Medicine is committed to the professional development of our employees. As a Patient Support Specialist, you will have opportunities to advance your career through training, education, and mentorship programs. Potential career paths include:
- Certified Nursing Assistant (CNA): Obtain certification and provide more direct patient care.
- Licensed Practical Nurse (LPN): Pursue nursing education and become a licensed practical nurse.
- Registered Nurse (RN): Advance your nursing career by becoming a registered nurse.
- Social Worker: With further education, you could transition into a social work role, providing counseling and support to patients and their families.
- Behavioral Health Technician: Specialize in behavioral health and work with patients who have mental health or substance use disorders.
Salary & Benefits
The estimated salary range for a Patient Support Specialist at WVU Medicine is $30,000 to $45,000 per year. In addition to competitive pay, WVU Medicine offers a comprehensive benefits package, including:
- Health Insurance: Comprehensive medical, dental, and vision coverage.
- Paid Time Off: Generous vacation, sick, and holiday pay.
- Retirement Plan: 401(k) plan with employer matching contributions.
- Life Insurance: Company-paid life insurance.
- Disability Insurance: Short-term and long-term disability coverage.
- Employee Assistance Program (EAP): Confidential counseling and support services.
- Tuition Reimbursement: Financial assistance for continuing education.
- Wellness Programs: Programs to promote employee health and well-being.
- Employee Discounts: Discounts on WVU Medicine services and other local businesses.
WVU Medicine Culture
WVU Medicine is committed to creating a supportive and inclusive work environment. We value teamwork, respect, and compassion. We are dedicated to providing exceptional patient care and fostering a culture of continuous improvement.
At WVU Medicine, you will be part of a team that is dedicated to:
- Patient-Centered Care: Putting the needs of our patients first.
- Teamwork: Collaborating to achieve common goals.
- Innovation: Continuously seeking new and better ways to provide care.
- Respect: Treating each other with dignity and respect.
- Integrity: Maintaining the highest ethical standards.
How to Apply
If you are ready to join our team and make a difference in the lives of our patients, we encourage you to apply! Click the "Apply" button at the top of this page to submit your application. Please be sure to complete all sections of the application in full.
Frequently Asked Questions (FAQ)
- What are the minimum qualifications for this position?
The minimum qualifications include two years of college study and HeartSaver First Aid certification within 30 days of hire.
- What are the preferred qualifications?
Preferred qualifications include a Bachelor of Science in Psychology, Social Work, or Nursing, and prior experience working with substance use disorder.
- What are the physical requirements for this job?
The job requires heavy/hard work, including strength and/or stamina, lifting, moving, stooping, reaching, standing, walking, and occasionally physical restraint of a patient.
- What is the working environment like?
The work environment is a healthcare setting with exposure to patients and medical equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- What kind of training will I receive?
You will receive comprehensive training on patient care, safety protocols, and therapeutic interventions. Ongoing professional development opportunities will also be available.
- What opportunities are there for career advancement?
WVU Medicine is committed to the professional development of our employees. You can advance your career through training, education, and mentorship programs.
- What is the dress code?
The dress code is professional and appropriate for a healthcare setting. Specific guidelines will be provided during orientation.
- What are the working hours?
Working hours may vary depending on the needs of the unit. You may be required to work evenings, nights, weekends, and holidays.
- How do I obtain HeartSaver First Aid certification?
WVU Medicine provides opportunities to obtain HeartSaver First Aid certification within 30 days of hire.
- Who can I contact if I have further questions?
You can contact the WVU Medicine Human Resources department for any further questions regarding the position or application process.
We look forward to receiving your application and welcoming you to the WVU Medicine team!
Locations
- Morgantown, West Virginia, United States
Salary
33,000 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient careintermediate
- Therapeutic environment maintenanceintermediate
- Interdisciplinary collaborationintermediate
- Communication skillsintermediate
- Treatment planningintermediate
- Rehabilitation activitiesintermediate
- Vital signs monitoringintermediate
- Activities of Daily Living (ADL) assistanceintermediate
- Patient transportationintermediate
- Recreational activity coordinationintermediate
- Telephone etiquetteintermediate
- De-escalation techniquesintermediate
- Verbal and physical interventionintermediate
- First aidintermediate
- Safety protocolsintermediate
- Crisis interventionintermediate
Required Qualifications
- Two years of college study (experience)
- HeartSaver First Aid certification within 30 days of hire (experience)
- Bachelor's degree in Psychology, Social Work, or Nursing (Preferred) (experience)
- Prior experience working with substance use disorder (Preferred) (experience)
- Ability to apply effective communication techniques (experience)
- Knowledge of therapeutic environment maintenance (experience)
- Understanding of patient rights and comfort (experience)
- Ability to implement age-appropriate interventions (experience)
- Skill in setting therapeutic limits on patient behavior (experience)
- Ability to identify and de-escalate aggressive behavior (experience)
- Proficiency in performing basic medical tasks (vital signs) (experience)
- Ability to assist patients with activities of daily living (experience)
- Ability to transport and supervise patients (experience)
- Skill in organizing and facilitating recreational activities (experience)
- Proficiency in answering telephone calls professionally (experience)
Responsibilities
- Collaborating with the interdisciplinary team to provide patient care.
- Maintaining a therapeutic environment conducive to patient well-being.
- Implementing individualized care plans for patients of all developmental ages.
- Setting therapeutic limits on patient behavior in a consistent manner.
- Identifying verbal and non-verbal cues for potential aggressive behavior and applying de-escalation techniques.
- Providing assistance to visitors and families in accordance with unit policies.
- Performing basic medical tasks such as obtaining and documenting vital signs.
- Assisting patients in their activities of daily living as needed.
- Transporting and supervising patients to appointments and activities both on and off the unit.
- Organizing and facilitating specific recreation, physical fitness, and age-appropriate leisure time activities.
- Answering the telephone and responding to all calls in an appropriate and professional manner.
- Assisting with therapeutic interventions, including verbal de-escalation and physical intervention when necessary.
- Maintaining patient safety through regular rounds and adherence to safety protocols.
- Documenting patient interactions and progress accurately and timely.
- Participating in team meetings and contributing to the development of patient care plans.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (vacation, sick, holidays)
- general: Retirement plan with employer match
- general: Life insurance
- general: Disability insurance
- general: Employee assistance program (EAP)
- general: Tuition reimbursement
- general: Professional development opportunities
- general: Wellness programs
- general: Employee discounts
- general: Flexible spending accounts (FSA)
- general: Health savings accounts (HSA)
- general: Employee referral program
- general: On-site childcare (availability may vary)
- general: Relocation assistance (if applicable)
- general: Commuter benefits
- general: Recognition programs
- general: Competitive salary
Tags & Categories
Answer 10 quick questions to check your fit for Patient Support Specialist Careers at WVU Medicine - Morgantown, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs