Pediatric Ambulatory Care Assistant/MA at WVU Medicine Physician Office Center

Role Overview

WVU Medicine is seeking a dedicated and compassionate Pediatric Ambulatory Care Assistant/Medical Assistant (MA) to join our team at the Physician Office Center in Morgantown, West Virginia. In this role, you will play a vital part in providing exceptional care to our pediatric patients and supporting our medical staff in a busy outpatient clinic setting. You will perform a variety of clinical and clerical duties, ensuring the smooth and efficient operation of the unit while maintaining a patient-centered focus.

As a Pediatric Ambulatory Care Assistant/MA, you will be responsible for assisting providers with patient examinations, administering medications, collecting specimens, performing tests, and documenting results. You will also be responsible for scheduling appointments, managing medical records, and providing excellent customer service to patients and their families. This position requires a strong attention to detail, excellent communication skills, and the ability to work effectively as part of a team.

A Day in the Life

Here's a glimpse into a typical day as a Pediatric Ambulatory Care Assistant/MA at WVU Medicine:

• Morning: Prepare the examination rooms for patients, ensuring they are clean, well-stocked, and ready for use. Review patient charts and prepare necessary paperwork. Greet patients and their families, escort them to the examination room, and obtain vital signs.
• Mid-day: Assist physicians with patient examinations, providing support and ensuring patient comfort. Administer medications as prescribed by the physician and document accurately in the patient's chart. Collect specimens for laboratory testing, following proper procedures and maintaining accurate records.
• Afternoon: Perform various tests, such as point-of-care testing (POCT), and document the results. Schedule follow-up appointments and ancillary testing as needed. Manage medical records, ensuring they are complete, accurate, and organized. Answer phone calls, respond to inquiries, and relay messages to the appropriate staff.
• Throughout the Day: Maintain a clean and safe environment for patients and staff. Adhere to all WVU Medicine policies and procedures, including infection control protocols. Provide excellent customer service to patients and their families, addressing their questions and concerns with empathy and professionalism.

Why Morgantown, West Virginia?

Morgantown, West Virginia, offers a unique blend of small-town charm and big-city amenities. Home to West Virginia University, Morgantown boasts a vibrant cultural scene, with numerous restaurants, shops, and entertainment venues. The city is also surrounded by beautiful natural scenery, offering ample opportunities for outdoor recreation, including hiking, biking, and fishing.

Living in Morgantown provides a high quality of life at an affordable cost. The city has a strong sense of community and is a great place to raise a family. WVU Medicine is a major employer in the area, providing stability and opportunities for career growth.

Career Path

WVU Medicine is committed to providing opportunities for professional development and advancement. As a Pediatric Ambulatory Care Assistant/MA, you can advance your career by pursuing additional certifications, such as Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA). You can also specialize in a particular area of pediatric care, such as allergy and immunology or developmental pediatrics.

WVU Medicine offers a variety of career paths for Medical Assistants, including opportunities to move into supervisory or management roles. With hard work and dedication, you can build a rewarding and fulfilling career at WVU Medicine.

Salary & Benefits

The salary for a Pediatric Ambulatory Care Assistant/MA at WVU Medicine is competitive and commensurate with experience. WVU Medicine also offers a comprehensive benefits package, including:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO) including vacation, sick, and holidays
• Retirement plan with employer matching contributions
• Life insurance
• Disability insurance (short-term and long-term)
• Flexible spending accounts (FSA) or health savings accounts (HSA)
• Employee assistance program (EAP)
• Tuition reimbursement or assistance for continuing education
• Professional development opportunities
• Wellness programs
• Employee discounts on WVU Medicine services and products

WVU Medicine Culture

WVU Medicine is committed to creating a positive and supportive work environment for all employees. We value teamwork, collaboration, and respect. We strive to provide our employees with the resources and opportunities they need to succeed.

WVU Medicine is an equal opportunity employer and is committed to diversity and inclusion. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, sexual orientation, age, religion, or disability.

How to Apply

To apply for the Pediatric Ambulatory Care Assistant/MA position at WVU Medicine, please click the "Apply" button located at the top of this page and complete the application in full.

We look forward to receiving your application!

Frequently Asked Questions (FAQ)

1. What are the minimum qualifications for this position?

   The minimum qualifications include a high school diploma or equivalent, graduation from a Medical Assistant Program OR graduation from the Med Ed Program OR one (1) year of clinical experience, and Basic Life Support (BLS) certification within 30 days of hire.

2. Is certification required for this position?

   Registration or Certification as a medical assistant is preferred, but not required.

3. What are the core duties and responsibilities of this position?

   The core duties and responsibilities include providing support to medical staff, assisting providers with patient examinations, administering medications, collecting specimens, performing tests, scheduling appointments, managing medical records, and providing excellent customer service.

4. What is the work environment like at WVU Medicine?

   WVU Medicine is committed to creating a positive and supportive work environment for all employees. We value teamwork, collaboration, and respect.

5. What are the opportunities for career advancement at WVU Medicine?

   WVU Medicine offers a variety of career paths for Medical Assistants, including opportunities to move into supervisory or management roles. You can also advance your career by pursuing additional certifications or specializing in a particular area of pediatric care.

6. What benefits does WVU Medicine offer?

   WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, life insurance, disability insurance, flexible spending accounts, employee assistance program, tuition reimbursement, and wellness programs.

7. Is there room for advancement in this position?

   Yes, WVU Medicine promotes a culture of growth and provides numerous opportunities for professional development and advancement into leadership or specialized roles.

8. What type of training is provided?

   WVU Medicine provides comprehensive training and ongoing professional development opportunities to ensure our team members have the skills and knowledge necessary to excel in their roles.

9. What is the dress code?

   The dress code generally includes professional attire, such as scrubs or business casual clothing, as outlined in the WVU Medicine policy.

10. What is the patient population like in the Pediatric Ambulatory Care unit?

    You will be working with a diverse patient population, offering a variety of experience in pediatric ambulatory care.