Provider Credentialing & Onboarding Coordinator at WVU Medicine - Berkeley Medical Center

Role Overview

The Provider Credentialing & Onboarding Coordinator at WVU Medicine's Berkeley Medical Center plays a crucial role in ensuring a smooth and efficient transition for all new physicians and Advanced Practice Providers (APPs) joining the medical staff. This position is responsible for coordinating the complex process of verifying credentials, licenses, degrees, privileges, and certifications, ensuring compliance with regulatory standards and hospital policies. The coordinator acts as a central point of contact, working closely with various departments and external entities to gather necessary documentation, facilitate communication, and streamline the onboarding experience.

A Day in the Life

A typical day for the Provider Credentialing & Onboarding Coordinator involves a variety of tasks aimed at supporting the onboarding process of new providers. This includes: * **Credentialing Process Management:** Applying for state licenses, creating necessary agreements, applying for drug dispensing licenses, and completing various forms and packets. * **Communication and Coordination:** Interacting with outside facilities, training institutions, and device companies to obtain privilege-specific documentation. This also involves communicating with references to verify provider credentials. * **Liaison Activities:** Acting as a liaison between medical staff affairs, provider enrollment, and incoming providers, ensuring seamless communication and collaboration. * **APP Support:** Setting up practice and collaborative agreements for APPs, coordinating monthly meeting minutes for weekly calls, and assisting with scheduling. The coordinator also serves as the APP payroll representative and assists with time-off requests. * **Administrative Tasks:** Assisting with clerical functions, such as obtaining parking passes, ordering scrubs, and providing EPIC setup and NetLearning assistance. * **Reappointment Coordination:** Coordinating the completion of reappointment packets with providers, including building complex reports to validate volume requirements. * **Compliance Tracking:** Tracking state licenses, board certifications, and required training/educational certifications, ensuring compliance with regulatory standards. * **Evaluation Management:** Managing provider evaluations, including FPPE and OPPE, coordinating signatures, obtaining medical staff approval, and maintaining complete records. * **Payor Enrollment:** Coordinating with Health Partners Network (HPN) to ensure all providers are enrolled with necessary payors. * **Monitoring and Reporting:** Monitoring state board websites for changes and upcoming events, and communicating provider matters to leadership. * **Record Maintenance:** Ensuring the maintenance of CME records and updating transcripts regularly.

Why Martinsburg, West Virginia?

Martinsburg, West Virginia, offers a unique blend of small-town charm and access to urban amenities. Located in the Eastern Panhandle, it provides a lower cost of living compared to nearby metropolitan areas while still offering a high quality of life. The area boasts: * **Affordable Living:** Housing costs are significantly lower than in major cities, making it an attractive option for those seeking a more budget-friendly lifestyle. * **Access to Outdoor Recreation:** The surrounding mountains and rivers provide ample opportunities for hiking, fishing, and other outdoor activities. * **Rich History:** Martinsburg has a rich historical heritage, with numerous landmarks and museums that offer a glimpse into the past. * **Community Atmosphere:** The town has a strong sense of community, with local events and festivals that bring people together. * **Proximity to Major Cities:** Martinsburg is within driving distance of Washington, D.C., Baltimore, and other major cities, providing access to a wide range of cultural and entertainment options.

Career Path

The Provider Credentialing & Onboarding Coordinator role offers a solid foundation for career advancement within WVU Medicine. Potential career paths include: * **Senior Credentialing Specialist:** Taking on more complex credentialing tasks and mentoring junior staff. * **Credentialing Manager:** Overseeing the credentialing department and managing a team of coordinators. * **Medical Staff Services Manager:** Managing all aspects of medical staff services, including credentialing, privileging, and regulatory compliance. * **Compliance Officer:** Focusing on ensuring compliance with healthcare regulations and policies. * **Healthcare Administrator:** Taking on broader administrative responsibilities within the hospital or healthcare system. WVU Medicine is committed to providing employees with opportunities for professional growth and development. They offer various training programs and resources to help employees advance their careers.

Salary & Benefits

The salary for the Provider Credentialing & Onboarding Coordinator position at WVU Medicine's Berkeley Medical Center typically ranges from $45,000 to $65,000 per year, depending on experience and qualifications. In addition to a competitive salary, WVU Medicine offers a comprehensive benefits package, including: * **Health Insurance:** Medical, dental, and vision coverage. * **Paid Time Off:** Vacation, sick leave, and holidays. * **Retirement Plan:** 401(k) with employer matching. * **Life Insurance:** Basic and supplemental life insurance options. * **Disability Insurance:** Short-term and long-term disability coverage. * **Employee Assistance Program (EAP):** Confidential counseling and support services. * **Tuition Reimbursement:** Assistance with continuing education expenses. * **Employee Discounts:** Discounts on hospital services and products.

WVU Medicine Culture

WVU Medicine is committed to providing high-quality patient care and creating a supportive work environment for its employees. The organization values: * **Teamwork:** Collaborating to achieve common goals. * **Respect:** Treating everyone with dignity and respect. * **Integrity:** Maintaining ethical standards and acting with honesty. * **Compassion:** Providing compassionate care to patients and their families. * **Innovation:** Continuously seeking ways to improve processes and outcomes. WVU Medicine fosters a culture of continuous learning and encourages employees to develop their skills and knowledge. The organization also supports employee well-being and work-life balance.

How to Apply

To apply for the Provider Credentialing & Onboarding Coordinator position at WVU Medicine's Berkeley Medical Center, please click the "Apply" button located at the top of this page. Complete the application in full and submit any required documents. If you have any questions or need assistance with the application process, please contact the WVU Medicine Human Resources department.

Frequently Asked Questions (FAQ)

**Q1: What are the minimum qualifications for this position?** **A:** The minimum qualifications include an Associates Degree or a High School Diploma or Equivalent AND 2 years of healthcare or administrative experience. **Q2: Is prior experience with credentialing required?** **A:** While not required, one year of experience with privileging/credentialing is preferred. **Q3: What skills are essential for success in this role?** **A:** Essential skills include strong organizational and time-management skills, excellent communication and interpersonal skills, attention to detail, and proficiency in Microsoft Office Suite. **Q4: What are the key responsibilities of the Provider Credentialing & Onboarding Coordinator?** **A:** Key responsibilities include facilitating the credentialing process for new providers, tracking licenses and certifications, managing provider evaluations, and coordinating with various departments and external entities. **Q5: What opportunities are available for career advancement within WVU Medicine?** **A:** Potential career paths include Senior Credentialing Specialist, Credentialing Manager, Medical Staff Services Manager, Compliance Officer, and Healthcare Administrator. **Q6: What benefits does WVU Medicine offer?** **A:** WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, retirement plan, life insurance, disability insurance, and tuition reimbursement. **Q7: What is the work culture like at WVU Medicine?** **A:** WVU Medicine fosters a culture of teamwork, respect, integrity, compassion, and innovation. The organization values employee well-being and work-life balance. **Q8: Where is Berkeley Medical Center located?** **A:** Berkeley Medical Center is located in Martinsburg, West Virginia. **Q9: What is the salary range for this position?** **A:** The typical salary range for this position is $45,000 to $65,000 per year, depending on experience and qualifications. **Q10: How can I apply for this position?** **A:** To apply, click the "Apply" button located at the top of this page and complete the application in full.