Registration Specialist Careers at WVU Medicine - Glen Dale, West Virginia | Apply Now!
WVU Medicine
Registration Specialist Careers at WVU Medicine - Glen Dale, West Virginia | Apply Now!
Job Description
Registration Specialist-Orthopedic Surgery at WVU Medicine Reynolds Memorial Hospital
Role Overview
As a Registration Specialist in the Orthopedic Surgery department at WVU Medicine Reynolds Memorial Hospital (RMH), you will play a crucial role in ensuring a smooth and efficient registration process for patients. This position involves a variety of administrative and clerical duties related to patient registration and financial obligations. Your primary responsibilities will include collecting patient information, verifying insurance coverage, collecting payments, and providing excellent customer service.
A Day in the Life
Here's what a typical day might look like for a Registration Specialist:
- Morning: Arrive at the Orthopedic Surgery department at RMH and prepare your workstation. Review the appointment schedule for the day and gather necessary forms and materials.
- Patient Registration: Greet patients as they arrive and collect their demographic, billing, and insurance information. Enter the data accurately into the registration system and scan insurance cards and photo identification. Verify insurance coverage and obtain pre-authorization if required.
- Financial Transactions: Collect co-payments, deductibles, and other patient payments. Provide patients with receipts and accurately document payments in the billing system. Balance your cash drawer at the end of your shift.
- Paperwork and Consents: Prepare and present WVU Medicine standard consent forms, notice of privacy practices, and other necessary paperwork to patients. Obtain electronic signatures for consent to treat and patient financial obligations.
- Scheduling and Coordination: Schedule, reschedule, or cancel patient appointments in accordance with hospital workflows. Check for order completeness and validate orders against scheduled services.
- Customer Service: Answer patient questions and provide information regarding insurance, payment options, and hospital procedures. Address patient concerns and resolve issues in a professional and courteous manner.
- Afternoon: Continue registering patients, collecting payments, and completing paperwork. Follow up on accounts as indicated by system flags, such as courtesy dismissals or red stickers. Collaborate with other healthcare professionals to ensure seamless patient care.
Why Glen Dale, West Virginia?
Glen Dale, West Virginia, offers a unique blend of small-town charm and access to larger city amenities. Located in the northern panhandle of West Virginia, Glen Dale provides a family-friendly environment with affordable housing, good schools, and a strong sense of community. The area is known for its natural beauty, with opportunities for outdoor activities such as hiking, fishing, and boating. Glen Dale is also within driving distance of major cities like Pittsburgh, Pennsylvania, and Columbus, Ohio, offering access to cultural attractions, entertainment, and shopping.
Career Path
WVU Medicine is committed to employee growth and development. The Registration Specialist position can serve as a stepping stone to other roles within the healthcare system. Potential career paths may include:
- Senior Registration Specialist: Take on additional responsibilities such as training new staff, overseeing the registration process, and resolving complex patient issues.
- Patient Access Supervisor: Supervise a team of registration specialists and ensure efficient and accurate patient registration processes.
- Medical Biller/Coder: Transition into a role focused on medical billing and coding, utilizing your knowledge of insurance procedures and medical terminology.
- Healthcare Administrator: Pursue further education and advance into a management role within the hospital or healthcare system.
Salary and Benefits
The salary for a Registration Specialist at WVU Medicine Reynolds Memorial Hospital is competitive and commensurate with experience. In addition to a competitive salary, WVU Medicine offers a comprehensive benefits package, including:
- Health insurance (medical, dental, vision)
- Paid time off (PTO)
- Retirement plan with employer matching
- Life insurance and disability coverage
- Flexible spending accounts
- Employee assistance program
- Tuition reimbursement
- Employee discounts
- Wellness programs
WVU Medicine Culture
WVU Medicine is a leading healthcare system in West Virginia, known for its commitment to patient care, innovation, and employee development. The organization fosters a supportive and collaborative work environment where employees are encouraged to learn, grow, and contribute their talents. WVU Medicine values diversity and inclusion and strives to create a workplace where everyone feels respected and valued.
How to Apply
To apply for the Registration Specialist position at WVU Medicine Reynolds Memorial Hospital, please click the "Apply" button at the top of this page and complete the online application. Be sure to include your resume and cover letter, highlighting your relevant skills and experience.
Frequently Asked Questions (FAQ)
- What are the minimum qualifications for this position?
The minimum qualifications include a high school diploma or equivalent and a satisfactory background check.
- What skills are important for a Registration Specialist?
Important skills include data entry, customer service, communication, attention to detail, and knowledge of medical terminology and insurance procedures.
- What are the physical requirements for this job?
The physical requirements include frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. You must have visual acuity within normal range and manual dexterity to operate office equipment.
- What is the work environment like?
The work environment is a high-volume, fast-paced setting with frequent interactions with patients, medical staff, and support staff. There is potential exposure to communicable diseases.
- What is the typical career path for a Registration Specialist?
The typical career path can lead to positions such as Senior Registration Specialist, Patient Access Supervisor, Medical Biller/Coder, or Healthcare Administrator.
- What benefits does WVU Medicine offer?
WVU Medicine offers a comprehensive benefits package including health insurance, paid time off, retirement plan, life insurance, and tuition reimbursement.
- Is there room for growth within WVU Medicine?
Yes, WVU Medicine is committed to employee growth and development and provides opportunities for career advancement.
- What is the dress code for Registration Specialists?
The dress code typically involves business casual attire, with specific guidelines provided by the department manager.
- How can I prepare for the interview?
You can prepare by researching WVU Medicine, reviewing the job description, and practicing answering common interview questions. Be prepared to discuss your skills and experience in relation to the position.
- Who can I contact if I have questions about the position?
You can contact the WVU Medicine Human Resources department for any questions regarding the position or the application process.
Locations
- Glen Dale, West Virginia, United States
Salary
33,000 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient Registrationintermediate
- Insurance Verificationintermediate
- Data Entryintermediate
- Payment Collectionintermediate
- Customer Serviceintermediate
- Communication Skillsintermediate
- Medical Terminologyintermediate
- HIPAA Complianceintermediate
- Schedulingintermediate
- Cash Handlingintermediate
- Computer Proficiencyintermediate
- Problem Solvingintermediate
- Attention to Detailintermediate
- Multi-taskingintermediate
- Time Managementintermediate
- Teamworkintermediate
- Conflict Resolutionintermediate
- Active Listeningintermediate
- Telephone Etiquetteintermediate
- Record Keepingintermediate
Required Qualifications
- High school graduate or equivalent. (experience)
- State criminal background check and Federal background check (if applicable) as required for regulated areas. (experience)
- Ability to accurately utilize applicable computer software and equipment for access processing. (experience)
- Demonstrates ability to follow down time procedures. (experience)
- Knowledge of medical terminology and insurance procedures is a plus. (experience)
- Excellent communication and interpersonal skills. (experience)
- Ability to work in a fast-paced environment. (experience)
- Strong attention to detail and accuracy. (experience)
- Ability to handle confidential information. (experience)
- Proficiency in using electronic health record (EHR) systems. (experience)
- Knowledge of HIPAA regulations and patient privacy standards. (experience)
- Ability to work independently and as part of a team. (experience)
- Strong problem-solving skills. (experience)
- Ability to manage multiple tasks simultaneously. (experience)
- Customer service oriented approach. (experience)
- Ability to follow established protocols and procedures. (experience)
Responsibilities
- Obtain demographic, billing, and insurance information from patients, families, or legal guardians.
- Enter accurate data into registration and billing systems.
- Scan insurance cards and photo identification.
- Provide patients with information regarding insurance, payment of bills, and hospital procedures.
- Complete managed care responsibilities, including obtaining pre-certification and authorizations.
- Prepare WVU Medicine standard consent forms, notice of privacy practices, and other necessary paperwork.
- Obtain electronic signatures for consent to treat and patient financial obligations.
- Collect deposits, co-payments, deductibles, and patient liability payments.
- Provide patients with receipts and document payments in the registration/billing systems.
- Prepare armbands for patient identification.
- Balance daily receipts and cash drawer for patient payments.
- Follow up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
- Initiate various screenings and obtain pertinent information for coverage and complete appropriate paperwork.
- Perform medical necessity checks and complete Advanced Beneficiary Notices (ABN) as needed.
- Schedule, reschedule, or cancel patient appointments in accordance with hospital workflows.
- Check for order completeness and validate orders against scheduled services.
- Ensure compliance with HIPAA regulations and patient privacy standards.
- Maintain a clean and organized work area.
- Assist with other administrative tasks as needed.
- Provide excellent customer service to patients and visitors.
- Collaborate with other healthcare professionals to ensure seamless patient care.
Benefits
- general: Competitive salary commensurate with experience.
- general: Comprehensive health insurance plan (medical, dental, vision).
- general: Paid time off (PTO) for vacation, sick leave, and holidays.
- general: Retirement plan with employer matching contributions.
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) for healthcare and dependent care expenses.
- general: Employee assistance program (EAP) for confidential counseling and support services.
- general: Tuition reimbursement or assistance for continuing education.
- general: Professional development opportunities and training programs.
- general: Employee discounts on hospital services and products.
- general: Wellness programs to promote employee health and well-being.
- general: Opportunities for career advancement within WVU Medicine.
- general: Supportive and collaborative work environment.
- general: Access to state-of-the-art medical facilities and technology.
- general: Commitment to diversity and inclusion.
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
- general: Sign-on bonus (if applicable).
- general: Paid parental leave.
Tags & Categories
Answer 10 quick questions to check your fit for Registration Specialist Careers at WVU Medicine - Glen Dale, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs
Registration Specialist Careers at WVU Medicine - Glen Dale, West Virginia | Apply Now!
WVU Medicine
Registration Specialist Careers at WVU Medicine - Glen Dale, West Virginia | Apply Now!
Job Description
Registration Specialist-Orthopedic Surgery at WVU Medicine Reynolds Memorial Hospital
Role Overview
As a Registration Specialist in the Orthopedic Surgery department at WVU Medicine Reynolds Memorial Hospital (RMH), you will play a crucial role in ensuring a smooth and efficient registration process for patients. This position involves a variety of administrative and clerical duties related to patient registration and financial obligations. Your primary responsibilities will include collecting patient information, verifying insurance coverage, collecting payments, and providing excellent customer service.
A Day in the Life
Here's what a typical day might look like for a Registration Specialist:
- Morning: Arrive at the Orthopedic Surgery department at RMH and prepare your workstation. Review the appointment schedule for the day and gather necessary forms and materials.
- Patient Registration: Greet patients as they arrive and collect their demographic, billing, and insurance information. Enter the data accurately into the registration system and scan insurance cards and photo identification. Verify insurance coverage and obtain pre-authorization if required.
- Financial Transactions: Collect co-payments, deductibles, and other patient payments. Provide patients with receipts and accurately document payments in the billing system. Balance your cash drawer at the end of your shift.
- Paperwork and Consents: Prepare and present WVU Medicine standard consent forms, notice of privacy practices, and other necessary paperwork to patients. Obtain electronic signatures for consent to treat and patient financial obligations.
- Scheduling and Coordination: Schedule, reschedule, or cancel patient appointments in accordance with hospital workflows. Check for order completeness and validate orders against scheduled services.
- Customer Service: Answer patient questions and provide information regarding insurance, payment options, and hospital procedures. Address patient concerns and resolve issues in a professional and courteous manner.
- Afternoon: Continue registering patients, collecting payments, and completing paperwork. Follow up on accounts as indicated by system flags, such as courtesy dismissals or red stickers. Collaborate with other healthcare professionals to ensure seamless patient care.
Why Glen Dale, West Virginia?
Glen Dale, West Virginia, offers a unique blend of small-town charm and access to larger city amenities. Located in the northern panhandle of West Virginia, Glen Dale provides a family-friendly environment with affordable housing, good schools, and a strong sense of community. The area is known for its natural beauty, with opportunities for outdoor activities such as hiking, fishing, and boating. Glen Dale is also within driving distance of major cities like Pittsburgh, Pennsylvania, and Columbus, Ohio, offering access to cultural attractions, entertainment, and shopping.
Career Path
WVU Medicine is committed to employee growth and development. The Registration Specialist position can serve as a stepping stone to other roles within the healthcare system. Potential career paths may include:
- Senior Registration Specialist: Take on additional responsibilities such as training new staff, overseeing the registration process, and resolving complex patient issues.
- Patient Access Supervisor: Supervise a team of registration specialists and ensure efficient and accurate patient registration processes.
- Medical Biller/Coder: Transition into a role focused on medical billing and coding, utilizing your knowledge of insurance procedures and medical terminology.
- Healthcare Administrator: Pursue further education and advance into a management role within the hospital or healthcare system.
Salary and Benefits
The salary for a Registration Specialist at WVU Medicine Reynolds Memorial Hospital is competitive and commensurate with experience. In addition to a competitive salary, WVU Medicine offers a comprehensive benefits package, including:
- Health insurance (medical, dental, vision)
- Paid time off (PTO)
- Retirement plan with employer matching
- Life insurance and disability coverage
- Flexible spending accounts
- Employee assistance program
- Tuition reimbursement
- Employee discounts
- Wellness programs
WVU Medicine Culture
WVU Medicine is a leading healthcare system in West Virginia, known for its commitment to patient care, innovation, and employee development. The organization fosters a supportive and collaborative work environment where employees are encouraged to learn, grow, and contribute their talents. WVU Medicine values diversity and inclusion and strives to create a workplace where everyone feels respected and valued.
How to Apply
To apply for the Registration Specialist position at WVU Medicine Reynolds Memorial Hospital, please click the "Apply" button at the top of this page and complete the online application. Be sure to include your resume and cover letter, highlighting your relevant skills and experience.
Frequently Asked Questions (FAQ)
- What are the minimum qualifications for this position?
The minimum qualifications include a high school diploma or equivalent and a satisfactory background check.
- What skills are important for a Registration Specialist?
Important skills include data entry, customer service, communication, attention to detail, and knowledge of medical terminology and insurance procedures.
- What are the physical requirements for this job?
The physical requirements include frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. You must have visual acuity within normal range and manual dexterity to operate office equipment.
- What is the work environment like?
The work environment is a high-volume, fast-paced setting with frequent interactions with patients, medical staff, and support staff. There is potential exposure to communicable diseases.
- What is the typical career path for a Registration Specialist?
The typical career path can lead to positions such as Senior Registration Specialist, Patient Access Supervisor, Medical Biller/Coder, or Healthcare Administrator.
- What benefits does WVU Medicine offer?
WVU Medicine offers a comprehensive benefits package including health insurance, paid time off, retirement plan, life insurance, and tuition reimbursement.
- Is there room for growth within WVU Medicine?
Yes, WVU Medicine is committed to employee growth and development and provides opportunities for career advancement.
- What is the dress code for Registration Specialists?
The dress code typically involves business casual attire, with specific guidelines provided by the department manager.
- How can I prepare for the interview?
You can prepare by researching WVU Medicine, reviewing the job description, and practicing answering common interview questions. Be prepared to discuss your skills and experience in relation to the position.
- Who can I contact if I have questions about the position?
You can contact the WVU Medicine Human Resources department for any questions regarding the position or the application process.
Locations
- Glen Dale, West Virginia, United States
Salary
33,000 - 49,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient Registrationintermediate
- Insurance Verificationintermediate
- Data Entryintermediate
- Payment Collectionintermediate
- Customer Serviceintermediate
- Communication Skillsintermediate
- Medical Terminologyintermediate
- HIPAA Complianceintermediate
- Schedulingintermediate
- Cash Handlingintermediate
- Computer Proficiencyintermediate
- Problem Solvingintermediate
- Attention to Detailintermediate
- Multi-taskingintermediate
- Time Managementintermediate
- Teamworkintermediate
- Conflict Resolutionintermediate
- Active Listeningintermediate
- Telephone Etiquetteintermediate
- Record Keepingintermediate
Required Qualifications
- High school graduate or equivalent. (experience)
- State criminal background check and Federal background check (if applicable) as required for regulated areas. (experience)
- Ability to accurately utilize applicable computer software and equipment for access processing. (experience)
- Demonstrates ability to follow down time procedures. (experience)
- Knowledge of medical terminology and insurance procedures is a plus. (experience)
- Excellent communication and interpersonal skills. (experience)
- Ability to work in a fast-paced environment. (experience)
- Strong attention to detail and accuracy. (experience)
- Ability to handle confidential information. (experience)
- Proficiency in using electronic health record (EHR) systems. (experience)
- Knowledge of HIPAA regulations and patient privacy standards. (experience)
- Ability to work independently and as part of a team. (experience)
- Strong problem-solving skills. (experience)
- Ability to manage multiple tasks simultaneously. (experience)
- Customer service oriented approach. (experience)
- Ability to follow established protocols and procedures. (experience)
Responsibilities
- Obtain demographic, billing, and insurance information from patients, families, or legal guardians.
- Enter accurate data into registration and billing systems.
- Scan insurance cards and photo identification.
- Provide patients with information regarding insurance, payment of bills, and hospital procedures.
- Complete managed care responsibilities, including obtaining pre-certification and authorizations.
- Prepare WVU Medicine standard consent forms, notice of privacy practices, and other necessary paperwork.
- Obtain electronic signatures for consent to treat and patient financial obligations.
- Collect deposits, co-payments, deductibles, and patient liability payments.
- Provide patients with receipts and document payments in the registration/billing systems.
- Prepare armbands for patient identification.
- Balance daily receipts and cash drawer for patient payments.
- Follow up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
- Initiate various screenings and obtain pertinent information for coverage and complete appropriate paperwork.
- Perform medical necessity checks and complete Advanced Beneficiary Notices (ABN) as needed.
- Schedule, reschedule, or cancel patient appointments in accordance with hospital workflows.
- Check for order completeness and validate orders against scheduled services.
- Ensure compliance with HIPAA regulations and patient privacy standards.
- Maintain a clean and organized work area.
- Assist with other administrative tasks as needed.
- Provide excellent customer service to patients and visitors.
- Collaborate with other healthcare professionals to ensure seamless patient care.
Benefits
- general: Competitive salary commensurate with experience.
- general: Comprehensive health insurance plan (medical, dental, vision).
- general: Paid time off (PTO) for vacation, sick leave, and holidays.
- general: Retirement plan with employer matching contributions.
- general: Life insurance and disability coverage.
- general: Flexible spending accounts (FSA) for healthcare and dependent care expenses.
- general: Employee assistance program (EAP) for confidential counseling and support services.
- general: Tuition reimbursement or assistance for continuing education.
- general: Professional development opportunities and training programs.
- general: Employee discounts on hospital services and products.
- general: Wellness programs to promote employee health and well-being.
- general: Opportunities for career advancement within WVU Medicine.
- general: Supportive and collaborative work environment.
- general: Access to state-of-the-art medical facilities and technology.
- general: Commitment to diversity and inclusion.
- general: Employee recognition programs.
- general: Relocation assistance (if applicable).
- general: Sign-on bonus (if applicable).
- general: Paid parental leave.
Tags & Categories
Answer 10 quick questions to check your fit for Registration Specialist Careers at WVU Medicine - Glen Dale, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs