Registration Specialist at WVU Medicine: Join Our Patient Access Team

Role Overview

As a Registration Specialist within WVU Medicine's Patient Access department at Jefferson Medical Center (JMC), you will be the first point of contact for patients, playing a crucial role in ensuring a smooth and efficient registration process. Your responsibilities will encompass a variety of administrative and clerical duties, all aimed at managing patient registration and their financial obligations. From obtaining demographic and insurance information to collecting payments and preparing necessary paperwork, you will be instrumental in providing excellent patient service and maintaining accurate records.

A Day in the Life

Your typical day might involve:

• Greeting patients and families with a welcoming and professional demeanor.
• Gathering and verifying patient demographic, billing, and insurance information.
• Entering data accurately into the registration and billing systems.
• Scanning insurance cards and photo IDs.
• Explaining insurance coverage, payment options, and hospital procedures to patients.
• Obtaining necessary pre-certifications and authorizations from managed care providers.
• Preparing consent forms and other required paperwork.
• Collecting payments for co-pays, deductibles, and other patient liabilities.
• Balancing daily receipts and cash drawers.
• Scheduling and rescheduling patient appointments.
• Performing medical necessity checks and issuing Advanced Beneficiary Notices (ABN) as needed.
• Collaborating with other healthcare professionals to ensure seamless patient care.

Why Jefferson Medical Center in Ranson, West Virginia?

Jefferson Medical Center, located in Ranson, West Virginia, offers a unique blend of small-town charm and access to quality healthcare. Ranson is a growing community with a rich history and a family-friendly environment. As part of WVU Medicine, JMC provides a supportive and collaborative work environment where you can make a real difference in the lives of your patients.

Career Path

WVU Medicine is committed to the growth and development of its employees. As a Registration Specialist, you can advance your career through various pathways, including:

• Senior Registration Specialist: Taking on more complex registration tasks and mentoring new team members.
• Patient Access Supervisor: Overseeing the daily operations of the patient access team.
• Revenue Cycle Analyst: Analyzing billing data and identifying opportunities for improvement.
• Training and Development Specialist: Developing and delivering training programs for patient access staff.

Salary and Benefits

WVU Medicine offers a competitive salary and benefits package, including:

• Competitive salary commensurate with experience.
• Comprehensive health insurance (medical, dental, vision).
• Paid time off (PTO) including vacation, sick leave, and holidays.
• Retirement plan with employer matching contributions.
• Life insurance.
• Disability insurance (short-term and long-term).
• Employee assistance program (EAP).
• Tuition reimbursement or assistance programs.
• Professional development opportunities.
• Employee discount programs.
• Wellness programs.
• Flexible spending accounts (FSA) or health savings accounts (HSA).

WVU Medicine Culture

WVU Medicine is guided by a set of core values that emphasize:

• Patient-centered care: Putting the needs of our patients first.
• Teamwork: Working together to achieve common goals.
• Integrity: Acting with honesty and ethical behavior.
• Respect: Treating everyone with dignity and courtesy.
• Innovation: Continuously seeking new and better ways to serve our patients and community.

We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

How to Apply

To apply for the Registration Specialist position at Jefferson Medical Center, please click the "Apply" button at the top of this page and complete the online application. Be sure to include your resume and cover letter, highlighting your relevant experience and skills.

Frequently Asked Questions (FAQ)

1. What are the minimum qualifications for this position?

   The minimum qualifications include a high school diploma or equivalent and successful completion of state and federal background checks.

2. What are the key responsibilities of a Registration Specialist?

   Key responsibilities include obtaining patient information, entering data into systems, collecting payments, and preparing paperwork.

3. What skills are important for success in this role?

   Important skills include communication, attention to detail, customer service, and computer literacy.

4. What is the work environment like at Jefferson Medical Center?

   The work environment is fast-paced and involves frequent interaction with patients and staff.

5. What opportunities are there for career advancement?

   Career advancement opportunities include Senior Registration Specialist, Patient Access Supervisor, and Revenue Cycle Analyst.

6. What benefits does WVU Medicine offer?

   WVU Medicine offers a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

7. What is the culture like at WVU Medicine?

   WVU Medicine has a patient-centered culture that values teamwork, integrity, respect, and innovation.

8. How do I apply for this position?

   Click the "Apply" button at the top of this page and complete the online application.

9. Is there opportunity to grow within this position?

   Yes, WVU Medicine is committed to the growth and development of its employees, and there are opportunities for advancement.

10. Is previous experience in healthcare required?

    While previous healthcare experience is a plus, it is not always required. WVU Medicine provides on-the-job training for new hires.