Role Overview

The Scheduler/Registration/Medical Assistant role at Garrett Regional Medical Center (GRMC), part of WVU Medicine, is a multifaceted position that plays a critical role in patient care and administrative efficiency. This position combines clerical duties with basic medical assisting tasks, making it an integral part of the Oakland Primary Care team. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Day in the Life

A typical day for the Scheduler/Registration/Medical Assistant involves a variety of tasks aimed at ensuring smooth patient flow and accurate record-keeping. The day starts with preparing the reception area and ensuring all necessary forms and equipment are readily available. As patients arrive, the role includes greeting them, verifying their demographic and insurance information, and updating their records in the system. Collecting co-payments and deductibles is also a key responsibility.

The role also involves scheduling and rescheduling appointments, managing phone calls, and addressing patient inquiries. In addition to administrative duties, the Scheduler/Registration/Medical Assistant assists with basic medical tasks such as taking vital signs, preparing patients for examinations, and assisting with procedures like immunizations and ECGs.

Throughout the day, the individual must maintain patient confidentiality, adhere to HIPAA guidelines, and collaborate with other healthcare professionals to provide excellent patient care.

Why Oakland, Maryland?

Oakland, Maryland, is a charming town located in Garrett County, offering a unique blend of small-town charm and outdoor recreation. Situated near Deep Creek Lake, Maryland's largest freshwater lake, Oakland provides ample opportunities for boating, fishing, hiking, and skiing. The town also boasts a rich history, with well-preserved Victorian architecture and a vibrant arts and culture scene.

Living and working in Oakland offers a slower pace of life compared to larger cities, with a strong sense of community and a lower cost of living. The town is also conveniently located within driving distance of major metropolitan areas like Pittsburgh and Washington, D.C., providing access to additional amenities and attractions.

Career Path

The Scheduler/Registration/Medical Assistant role serves as an excellent entry point into the healthcare field. With experience and further education, individuals can advance to positions such as:

• Certified Medical Assistant (CMA)
• Licensed Practical Nurse (LPN)
• Registered Nurse (RN)
• Medical Office Manager
• Healthcare Administrator

WVU Medicine encourages employee growth and provides opportunities for professional development, including tuition reimbursement and continuing education programs.

Salary & Benefits

The estimated salary range for this position is $32,000 to $48,000 per year, depending on experience and qualifications. WVU Medicine offers a comprehensive benefits package, including:

• Comprehensive health insurance (medical, dental, vision)
• Paid time off (PTO) for vacation, sick leave, and holidays
• Retirement plan with employer matching contributions
• Life insurance
• Disability insurance (short-term and long-term)
• Flexible spending accounts (FSAs)
• Employee assistance program (EAP)
• Tuition reimbursement
• Wellness programs
• Employee discounts

WVU Medicine Culture

WVU Medicine is a leading healthcare system in West Virginia, committed to providing high-quality, patient-centered care. The organization values teamwork, innovation, and continuous improvement. WVU Medicine fosters a supportive and inclusive work environment where employees are encouraged to grow and develop their skills.

Employees at WVU Medicine are part of a dedicated team of professionals who are passionate about making a difference in the lives of their patients and communities.

How to Apply

To apply for the Scheduler/Registration/Medical Assistant position at Garrett Regional Medical Center, please click the "Apply" button located at the top of this page. Complete the application in full and attach your resume and cover letter. Be sure to highlight your relevant skills and experience.

FAQ

1. What are the minimum qualifications for this position?

   The minimum qualifications include a high school diploma or equivalent, a state criminal background check, and a federal background check (if applicable).

2. Is certification required for this position?

   National Certification as a CMA is preferred but not required.

3. What are the key responsibilities of this role?

   The key responsibilities include patient registration, insurance verification, appointment scheduling, payment collection, and assisting with basic medical tasks.

4. What skills are important for success in this role?

   Important skills include communication, attention to detail, multitasking, and proficiency in computer systems and software.

5. What is the work environment like?

   The work environment is fast-paced and requires frequent walking, standing, and lifting. Visual acuity and manual dexterity are also important.

6. What opportunities are there for career advancement?

   With experience and further education, individuals can advance to positions such as CMA, LPN, RN, Medical Office Manager, or Healthcare Administrator.

7. Does WVU Medicine offer tuition reimbursement?

   Yes, WVU Medicine offers tuition reimbursement for continuing education and professional development.

8. What benefits are included in the compensation package?

   The benefits package includes health insurance, paid time off, retirement plan, life insurance, disability insurance, flexible spending accounts, and an employee assistance program.

9. How does WVU Medicine support employee well-being?

   WVU Medicine offers wellness programs, employee discounts, and a supportive work environment to promote employee health and well-being.

10. Is WVU Medicine committed to diversity and inclusion?

    Yes, WVU Medicine is committed to diversity and inclusion and provides equal opportunities for all employees.