Supervisor Patient Access Careers at WVU Medicine - Clarksburg, West Virginia | Apply Now!
WVU Medicine
Supervisor Patient Access Careers at WVU Medicine - Clarksburg, West Virginia | Apply Now!
Job Description
Role Overview: Supervisor Patient Access at WVU Medicine
WVU Medicine is seeking a dedicated and experienced Supervisor Patient Access to join our team at Healthy Minds Clarksburg. In this role, you will be responsible for supervising and coordinating all patient access activities, including registration, scheduling, and insurance verification. Your leadership will ensure the financial viability of our clinical and business operations while providing exceptional service to our patients, visitors, and colleagues.
Day in the Life: Supervisor Patient Access
As a Supervisor Patient Access, your day will be dynamic and multifaceted. You'll start by reviewing daily operational reports to assess performance and identify areas for improvement. You will then supervise staff, ensuring they provide prompt and courteous service while adhering to established policies and procedures. A significant part of your day will involve coordinating patient registration, scheduling, and insurance verification processes. You'll also handle patient and staff complaints, working to resolve issues efficiently and effectively.
Additionally, you'll participate in the recruitment and training of new employees, ensuring they are well-equipped to perform their duties. You will monitor employee performance, conduct performance evaluations, and provide coaching and counseling as needed. Collaboration with other departments and external agencies is also essential to ensure continuity of care and accurate patient processing.
Why Clarksburg, West Virginia?
Clarksburg, West Virginia, offers a unique blend of small-town charm and access to larger metropolitan areas. The city boasts a rich history and a strong sense of community, making it an ideal place to live and work. With affordable housing, excellent schools, and a variety of recreational activities, Clarksburg provides a high quality of life. WVU Medicine's presence in Clarksburg means you'll be part of a leading healthcare system committed to serving the local community and beyond.
Career Path
At WVU Medicine, we are committed to fostering the professional growth of our employees. The Supervisor Patient Access role is an excellent stepping stone for advancement within our organization. From this position, you could potentially move into roles such as Patient Access Manager, Revenue Cycle Manager, or other leadership positions within the administrative and financial departments. WVU Medicine offers numerous opportunities for professional development, including training programs, mentorship opportunities, and tuition reimbursement, to help you achieve your career goals.
Salary & Benefits
The estimated salary range for the Supervisor Patient Access position in Clarksburg, West Virginia, is $45,000 to $65,000 per year. This range is based on industry standards, experience, and qualifications. In addition to a competitive salary, WVU Medicine offers a comprehensive benefits package that includes:
- Comprehensive health insurance (medical, dental, vision)
- Paid time off (PTO) including vacation, sick leave, and holidays
- Retirement plan options with employer matching
- Life insurance and disability coverage
- Employee assistance program (EAP)
- Tuition reimbursement for continuing education
- Professional development opportunities
- Wellness programs and resources
- Employee discounts on various services and products
- Flexible spending accounts (FSA) or health savings accounts (HSA)
- Dependent care assistance
WVU Medicine Culture
WVU Medicine is more than just a healthcare provider; we are a family of dedicated professionals committed to excellence in patient care. Our culture is built on a foundation of respect, collaboration, and innovation. We value teamwork and believe that every employee plays a crucial role in our success. WVU Medicine fosters an inclusive environment where everyone feels valued and supported. We are committed to providing our employees with the resources and opportunities they need to thrive, both personally and professionally.
How to Apply
To apply for the Supervisor Patient Access position at WVU Medicine, please click the "Apply" button located at the top of this page. Be sure to complete the application in full and attach your resume and cover letter. We look forward to reviewing your application and considering you for this exciting opportunity.
Frequently Asked Questions (FAQ)
-
What are the minimum qualifications for this position?
The minimum qualifications include a high school diploma or equivalent, HFMA Certified Revenue Cycle Representative (CRCR) certification within one year of hire, and two years of patient financial services, patient access, or registration experience.
-
What are the preferred qualifications?
Preferred qualifications include an Associates Degree, BA or BS, two years of experience in a healthcare setting, and supervisory experience.
-
What are the key responsibilities of a Supervisor Patient Access?
Key responsibilities include supervising and coordinating patient access activities, ensuring adherence to policies and procedures, handling patient and staff complaints, and monitoring employee performance.
-
What kind of training is provided for new employees?
New employees receive comprehensive training to ensure they are well-equipped to perform their duties. This includes on-the-job training, mentorship opportunities, and access to professional development resources.
-
What opportunities are available for career advancement at WVU Medicine?
WVU Medicine offers numerous opportunities for career advancement, including promotions to higher-level positions within the administrative and financial departments. We also provide training and mentorship programs to help employees achieve their career goals.
-
What is the company culture like at WVU Medicine?
WVU Medicine has a culture of respect, collaboration, and innovation. We value teamwork and are committed to providing our employees with a supportive and inclusive work environment.
-
What benefits are offered to employees at WVU Medicine?
WVU Medicine offers a comprehensive benefits package that includes health insurance, paid time off, retirement plan options, life insurance, and tuition reimbursement.
-
How does WVU Medicine support employee well-being?
WVU Medicine offers wellness programs and resources to support employee well-being, including employee assistance programs, health screenings, and wellness challenges.
-
What is the salary range for the Supervisor Patient Access position?
The estimated salary range for the Supervisor Patient Access position in Clarksburg, West Virginia, is $45,000 to $65,000 per year.
-
How can I apply for the Supervisor Patient Access position?
To apply for the Supervisor Patient Access position at WVU Medicine, please click the "Apply" button located at the top of this page and complete the application in full.
Locations
- Clarksburg, West Virginia, United States
Salary
49,500 - 71,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient Accessintermediate
- Registrationintermediate
- Schedulingintermediate
- Insurance Verificationintermediate
- Revenue Cycle Managementintermediate
- Supervisionintermediate
- Team Leadershipintermediate
- Policy Developmentintermediate
- Customer Serviceintermediate
- Communication Skillsintermediate
- Problem Solvingintermediate
- Performance Managementintermediate
- Employee Trainingintermediate
- Conflict Resolutionintermediate
- Financial Servicesintermediate
- Third-Party Payor Knowledgeintermediate
- Managed Care Requirementsintermediate
- HIPAA Complianceintermediate
- Data Entryintermediate
- Reportingintermediate
- Microsoft Office Suiteintermediate
- Electronic Health Records (EHR) Systemsintermediate
- Critical Thinkingintermediate
Required Qualifications
- High school graduate or equivalent (experience)
- HFMA Certified Revenue Cycle Representative (CRCR) Certification within one year of hire (experience)
- Two years of patient financial services, patient access, or registration experience (experience)
- Associates Degree, BA or BS (Preferred) (experience)
- Two years of experience in a healthcare setting (Preferred) (experience)
- Supervisory experience (Preferred) (experience)
- Knowledge of third-party payor requirements (experience)
- Understanding of managed care requirements (experience)
- Proficiency in registration and scheduling processes (experience)
- Familiarity with insurance verification procedures (experience)
- Ability to supervise and coordinate activities (experience)
- Strong communication and interpersonal skills (experience)
- Excellent problem-solving abilities (experience)
- Ability to train and mentor employees (experience)
- Knowledge of healthcare regulations and compliance (experience)
Responsibilities
- Supervises and coordinates activities related to registration and scheduling.
- Maintains current knowledge of third-party payor and managed care requirements.
- Coordinates and supervises access processing for verification, notification, and pre-certification to minimize payment denials.
- Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians, and co-workers.
- Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.
- Assists in the development and upkeep of departmental policies and procedures.
- Coordinates registration and scheduling with other departments and/or outside referral sources/agencies/facilities to ensure continuity of care, timely communication, and accurate patient processing.
- Interviews and screens potential employees using Targeted Selection and makes recommendations to the department Manager or Director.
- Ensures that training of new employees is completed and identifies on-going continuing education needs of existing employees.
- Handles patient/family or staff complaints, investigates complaints, and makes recommendations on appropriate resolution.
- Monitors performance of staff on a daily basis to ensure efficient high-quality service.
- Completes performance evaluations for new employees, as well as annual evaluations.
- Participates with Manager in the evaluation of employees who fall below expectations.
- Institutes first step (verbal counseling) of WVUH Corrective Action Policy.
- Coordinates staffing schedule including leave time to ensure adequate departmental coverage.
- Maintains functional knowledge of operational areas and is able to step into staff roles as needed.
- Keeps staff informed of process, policy, and other changes through presentation at regular staff meetings, face-to-face communications, and e-mail correspondence.
- Assists staff in the coordination of financial services prior to visit with other departments or customers as appropriate.
- Communicates problems hindering workflow to appropriate personnel.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (PTO) including vacation, sick leave, and holidays
- general: Retirement plan options with employer matching
- general: Life insurance and disability coverage
- general: Employee assistance program (EAP)
- general: Tuition reimbursement for continuing education
- general: Professional development opportunities
- general: Wellness programs and resources
- general: Employee discounts on various services and products
- general: Flexible spending accounts (FSA) or health savings accounts (HSA)
- general: Dependent care assistance
- general: Opportunities for advancement within the organization
- general: Supportive and collaborative work environment
- general: Employee recognition programs
- general: Access to on-site amenities (e.g., cafeteria, fitness center)
Tags & Categories
Answer 10 quick questions to check your fit for Supervisor Patient Access Careers at WVU Medicine - Clarksburg, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs
Supervisor Patient Access Careers at WVU Medicine - Clarksburg, West Virginia | Apply Now!
WVU Medicine
Supervisor Patient Access Careers at WVU Medicine - Clarksburg, West Virginia | Apply Now!
Job Description
Role Overview: Supervisor Patient Access at WVU Medicine
WVU Medicine is seeking a dedicated and experienced Supervisor Patient Access to join our team at Healthy Minds Clarksburg. In this role, you will be responsible for supervising and coordinating all patient access activities, including registration, scheduling, and insurance verification. Your leadership will ensure the financial viability of our clinical and business operations while providing exceptional service to our patients, visitors, and colleagues.
Day in the Life: Supervisor Patient Access
As a Supervisor Patient Access, your day will be dynamic and multifaceted. You'll start by reviewing daily operational reports to assess performance and identify areas for improvement. You will then supervise staff, ensuring they provide prompt and courteous service while adhering to established policies and procedures. A significant part of your day will involve coordinating patient registration, scheduling, and insurance verification processes. You'll also handle patient and staff complaints, working to resolve issues efficiently and effectively.
Additionally, you'll participate in the recruitment and training of new employees, ensuring they are well-equipped to perform their duties. You will monitor employee performance, conduct performance evaluations, and provide coaching and counseling as needed. Collaboration with other departments and external agencies is also essential to ensure continuity of care and accurate patient processing.
Why Clarksburg, West Virginia?
Clarksburg, West Virginia, offers a unique blend of small-town charm and access to larger metropolitan areas. The city boasts a rich history and a strong sense of community, making it an ideal place to live and work. With affordable housing, excellent schools, and a variety of recreational activities, Clarksburg provides a high quality of life. WVU Medicine's presence in Clarksburg means you'll be part of a leading healthcare system committed to serving the local community and beyond.
Career Path
At WVU Medicine, we are committed to fostering the professional growth of our employees. The Supervisor Patient Access role is an excellent stepping stone for advancement within our organization. From this position, you could potentially move into roles such as Patient Access Manager, Revenue Cycle Manager, or other leadership positions within the administrative and financial departments. WVU Medicine offers numerous opportunities for professional development, including training programs, mentorship opportunities, and tuition reimbursement, to help you achieve your career goals.
Salary & Benefits
The estimated salary range for the Supervisor Patient Access position in Clarksburg, West Virginia, is $45,000 to $65,000 per year. This range is based on industry standards, experience, and qualifications. In addition to a competitive salary, WVU Medicine offers a comprehensive benefits package that includes:
- Comprehensive health insurance (medical, dental, vision)
- Paid time off (PTO) including vacation, sick leave, and holidays
- Retirement plan options with employer matching
- Life insurance and disability coverage
- Employee assistance program (EAP)
- Tuition reimbursement for continuing education
- Professional development opportunities
- Wellness programs and resources
- Employee discounts on various services and products
- Flexible spending accounts (FSA) or health savings accounts (HSA)
- Dependent care assistance
WVU Medicine Culture
WVU Medicine is more than just a healthcare provider; we are a family of dedicated professionals committed to excellence in patient care. Our culture is built on a foundation of respect, collaboration, and innovation. We value teamwork and believe that every employee plays a crucial role in our success. WVU Medicine fosters an inclusive environment where everyone feels valued and supported. We are committed to providing our employees with the resources and opportunities they need to thrive, both personally and professionally.
How to Apply
To apply for the Supervisor Patient Access position at WVU Medicine, please click the "Apply" button located at the top of this page. Be sure to complete the application in full and attach your resume and cover letter. We look forward to reviewing your application and considering you for this exciting opportunity.
Frequently Asked Questions (FAQ)
-
What are the minimum qualifications for this position?
The minimum qualifications include a high school diploma or equivalent, HFMA Certified Revenue Cycle Representative (CRCR) certification within one year of hire, and two years of patient financial services, patient access, or registration experience.
-
What are the preferred qualifications?
Preferred qualifications include an Associates Degree, BA or BS, two years of experience in a healthcare setting, and supervisory experience.
-
What are the key responsibilities of a Supervisor Patient Access?
Key responsibilities include supervising and coordinating patient access activities, ensuring adherence to policies and procedures, handling patient and staff complaints, and monitoring employee performance.
-
What kind of training is provided for new employees?
New employees receive comprehensive training to ensure they are well-equipped to perform their duties. This includes on-the-job training, mentorship opportunities, and access to professional development resources.
-
What opportunities are available for career advancement at WVU Medicine?
WVU Medicine offers numerous opportunities for career advancement, including promotions to higher-level positions within the administrative and financial departments. We also provide training and mentorship programs to help employees achieve their career goals.
-
What is the company culture like at WVU Medicine?
WVU Medicine has a culture of respect, collaboration, and innovation. We value teamwork and are committed to providing our employees with a supportive and inclusive work environment.
-
What benefits are offered to employees at WVU Medicine?
WVU Medicine offers a comprehensive benefits package that includes health insurance, paid time off, retirement plan options, life insurance, and tuition reimbursement.
-
How does WVU Medicine support employee well-being?
WVU Medicine offers wellness programs and resources to support employee well-being, including employee assistance programs, health screenings, and wellness challenges.
-
What is the salary range for the Supervisor Patient Access position?
The estimated salary range for the Supervisor Patient Access position in Clarksburg, West Virginia, is $45,000 to $65,000 per year.
-
How can I apply for the Supervisor Patient Access position?
To apply for the Supervisor Patient Access position at WVU Medicine, please click the "Apply" button located at the top of this page and complete the application in full.
Locations
- Clarksburg, West Virginia, United States
Salary
49,500 - 71,500 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Patient Accessintermediate
- Registrationintermediate
- Schedulingintermediate
- Insurance Verificationintermediate
- Revenue Cycle Managementintermediate
- Supervisionintermediate
- Team Leadershipintermediate
- Policy Developmentintermediate
- Customer Serviceintermediate
- Communication Skillsintermediate
- Problem Solvingintermediate
- Performance Managementintermediate
- Employee Trainingintermediate
- Conflict Resolutionintermediate
- Financial Servicesintermediate
- Third-Party Payor Knowledgeintermediate
- Managed Care Requirementsintermediate
- HIPAA Complianceintermediate
- Data Entryintermediate
- Reportingintermediate
- Microsoft Office Suiteintermediate
- Electronic Health Records (EHR) Systemsintermediate
- Critical Thinkingintermediate
Required Qualifications
- High school graduate or equivalent (experience)
- HFMA Certified Revenue Cycle Representative (CRCR) Certification within one year of hire (experience)
- Two years of patient financial services, patient access, or registration experience (experience)
- Associates Degree, BA or BS (Preferred) (experience)
- Two years of experience in a healthcare setting (Preferred) (experience)
- Supervisory experience (Preferred) (experience)
- Knowledge of third-party payor requirements (experience)
- Understanding of managed care requirements (experience)
- Proficiency in registration and scheduling processes (experience)
- Familiarity with insurance verification procedures (experience)
- Ability to supervise and coordinate activities (experience)
- Strong communication and interpersonal skills (experience)
- Excellent problem-solving abilities (experience)
- Ability to train and mentor employees (experience)
- Knowledge of healthcare regulations and compliance (experience)
Responsibilities
- Supervises and coordinates activities related to registration and scheduling.
- Maintains current knowledge of third-party payor and managed care requirements.
- Coordinates and supervises access processing for verification, notification, and pre-certification to minimize payment denials.
- Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians, and co-workers.
- Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.
- Assists in the development and upkeep of departmental policies and procedures.
- Coordinates registration and scheduling with other departments and/or outside referral sources/agencies/facilities to ensure continuity of care, timely communication, and accurate patient processing.
- Interviews and screens potential employees using Targeted Selection and makes recommendations to the department Manager or Director.
- Ensures that training of new employees is completed and identifies on-going continuing education needs of existing employees.
- Handles patient/family or staff complaints, investigates complaints, and makes recommendations on appropriate resolution.
- Monitors performance of staff on a daily basis to ensure efficient high-quality service.
- Completes performance evaluations for new employees, as well as annual evaluations.
- Participates with Manager in the evaluation of employees who fall below expectations.
- Institutes first step (verbal counseling) of WVUH Corrective Action Policy.
- Coordinates staffing schedule including leave time to ensure adequate departmental coverage.
- Maintains functional knowledge of operational areas and is able to step into staff roles as needed.
- Keeps staff informed of process, policy, and other changes through presentation at regular staff meetings, face-to-face communications, and e-mail correspondence.
- Assists staff in the coordination of financial services prior to visit with other departments or customers as appropriate.
- Communicates problems hindering workflow to appropriate personnel.
Benefits
- general: Comprehensive health insurance (medical, dental, vision)
- general: Paid time off (PTO) including vacation, sick leave, and holidays
- general: Retirement plan options with employer matching
- general: Life insurance and disability coverage
- general: Employee assistance program (EAP)
- general: Tuition reimbursement for continuing education
- general: Professional development opportunities
- general: Wellness programs and resources
- general: Employee discounts on various services and products
- general: Flexible spending accounts (FSA) or health savings accounts (HSA)
- general: Dependent care assistance
- general: Opportunities for advancement within the organization
- general: Supportive and collaborative work environment
- general: Employee recognition programs
- general: Access to on-site amenities (e.g., cafeteria, fitness center)
Tags & Categories
Answer 10 quick questions to check your fit for Supervisor Patient Access Careers at WVU Medicine - Clarksburg, West Virginia | Apply Now! @ WVU Medicine.
Related Books and Jobs