## Supervisor Patient Access at WVU Medicine: A Rewarding Career Are you a detail-oriented and compassionate individual with a passion for healthcare and leadership? WVU Medicine is seeking a dedicated Supervisor Patient Access to join our dynamic team in Morgantown, West Virginia. This role offers an exciting opportunity to oversee and coordinate patient access activities, ensuring efficient and patient-centered service within our healthcare system. If you thrive in a fast-paced environment and are committed to providing exceptional patient experiences, we encourage you to apply. ### Role Overview As a Supervisor Patient Access, you will play a crucial role in managing the day-to-day operations of patient registration, scheduling, and insurance verification. You will lead a team of dedicated professionals, providing guidance, support, and training to ensure they deliver prompt, courteous, and accurate service to our patients, visitors, physicians, and co-workers. Your expertise in third-party payor requirements and managed care will be essential in minimizing payment denials and maintaining the financial viability of our clinical and business enterprise. ### A Day in the Life Imagine starting your day by reviewing the daily schedules and ensuring adequate staffing levels to meet patient needs. You'll monitor the registration and scheduling processes, addressing any bottlenecks or issues that may arise. You'll work closely with your team, providing guidance and support to ensure they are accurately verifying insurance information and obtaining necessary pre-certifications. A significant portion of your day will be spent coaching and mentoring your team members, helping them develop their skills and provide exceptional customer service. You'll also handle patient or staff complaints, investigating the issues and recommending appropriate resolutions. Collaboration with other departments and external agencies will be a regular part of your routine, ensuring seamless coordination of patient care. ### Why Morgantown, West Virginia? Morgantown offers a unique blend of small-town charm and big-city amenities. Nestled in the scenic Appalachian Mountains, it provides abundant opportunities for outdoor recreation, including hiking, biking, and water sports. The city is home to West Virginia University, which infuses the community with a vibrant cultural scene and a youthful energy. Morgantown boasts a low cost of living, excellent schools, and a welcoming community, making it an ideal place to live and raise a family. WVU Medicine is deeply rooted in the community, providing comprehensive healthcare services to the region and offering its employees a supportive and collaborative work environment. ### Career Path The Supervisor Patient Access role is an excellent stepping stone for career advancement within WVU Medicine. With proven leadership skills and a commitment to excellence, you can progress to roles such as Patient Access Manager, Revenue Cycle Manager, or even positions in hospital administration. WVU Medicine is committed to employee growth and provides ample opportunities for professional development, including training programs, continuing education, and mentorship opportunities. ### Salary & Benefits WVU Medicine offers a competitive salary and benefits package that is designed to attract and retain top talent. While the exact salary for this position may vary based on experience and qualifications, a typical range for a Supervisor Patient Access in Morgantown, WV, is between $45,000 and $65,000 per year. In addition to a competitive salary, WVU Medicine provides a comprehensive benefits package that includes health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, a retirement savings plan, and tuition reimbursement. ### WVU Medicine Culture WVU Medicine is committed to creating a culture of excellence, compassion, and teamwork. We value our employees and strive to provide a supportive and inclusive work environment where everyone can thrive. We are dedicated to providing the highest quality care to our patients and are constantly seeking ways to improve our services. As a member of the WVU Medicine team, you will be part of a community of dedicated professionals who are passionate about making a difference in the lives of others. ### How to Apply To apply for the Supervisor Patient Access position, please visit our careers website at [insert WVU Medicine careers website link here]. You will need to create an account and submit your resume and cover letter. Please highlight your relevant experience and skills, and explain why you are interested in this opportunity. We encourage you to carefully review the job description and ensure that you meet the minimum qualifications. ### Frequently Asked Questions (FAQ) **1. What are the key responsibilities of a Supervisor Patient Access?** The key responsibilities include supervising and coordinating patient access activities, managing staff, ensuring compliance with policies and procedures, and providing exceptional customer service. **2. What qualifications are required for this position?** The minimum qualifications include a high school diploma or equivalent, HFMA Certified Revenue Cycle Representative (CRCR) certification within one year of hire, and two years of patient financial services, patient access, or registration experience. Preferred qualifications include an Associate's or Bachelor's degree and supervisory experience. **3. What skills are essential for success in this role?** Essential skills include leadership, communication, problem-solving, customer service, and knowledge of patient access processes and insurance verification. **4. What is the work environment like at WVU Medicine?** WVU Medicine offers a supportive and collaborative work environment with a focus on teamwork, excellence, and compassion. **5. What opportunities for professional development are available?** WVU Medicine provides ample opportunities for professional development, including training programs, continuing education, and mentorship opportunities. **6. What is the salary range for this position?** A typical salary range for a Supervisor Patient Access in Morgantown, WV, is between $45,000 and $65,000 per year, depending on experience and qualifications. **7. What benefits are offered by WVU Medicine?** WVU Medicine offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, life insurance, disability insurance, paid time off, a retirement savings plan, and tuition reimbursement. **8. How can I apply for this position?** You can apply for the Supervisor Patient Access position by visiting our careers website at [insert WVU Medicine careers website link here]. **9. What is the typical career path for a Supervisor Patient Access?** With proven leadership skills and a commitment to excellence, you can progress to roles such as Patient Access Manager, Revenue Cycle Manager, or even positions in hospital administration. **10. What makes WVU Medicine a great place to work?** WVU Medicine is a great place to work because it offers a supportive and collaborative work environment, opportunities for professional development, and a commitment to providing exceptional patient care. You'll be part of a team of dedicated professionals who are passionate about making a difference in the lives of others. Join the WVU Medicine team and embark on a rewarding career as a Supervisor Patient Access!