Surgical Scheduler-Gastroenterology at WVU Medicine - Wheeling Hospital

Role Overview

The Surgical Scheduler-Gastroenterology position at WVU Medicine's Wheeling Hospital plays a crucial role in ensuring the smooth and efficient operation of the surgical department. This position involves managing the surgical schedule, coordinating pre-admission testing, and communicating with patients, families, and medical staff. The Surgical Scheduler is the point person for all scheduling-related activities, acting as a liaison between surgeons, patients, and other healthcare providers. This role requires a high level of organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. A successful Surgical Scheduler is proactive, compassionate, and committed to providing excellent patient service.

Day in the Life of a Surgical Scheduler

A typical day for a Surgical Scheduler-Gastroenterology at Wheeling Hospital involves a variety of tasks that ensure the seamless coordination of surgical procedures. The day begins with reviewing the surgical schedule, identifying any potential conflicts or gaps, and proactively addressing them. This includes contacting surgeons to confirm their availability and preferences, and adjusting the schedule accordingly. The Scheduler also monitors the length of specific procedures to optimize the use of operating room time. Throughout the day, the Surgical Scheduler communicates with patients and their families, providing them with detailed information about their upcoming surgery, including pre-operative instructions, required prescriptions, and appointment details. They also answer any questions or concerns patients may have, ensuring they feel informed and prepared. The Scheduler also coordinates any pre-admission testing required, scheduling appointments and ensuring that all necessary documentation is completed. In addition to patient communication, the Surgical Scheduler collaborates with various clinics, pre-admission testing departments, and other staff within the Clinical Enterprise to accommodate procedure requests. They also handle administrative tasks such as obtaining phone consent for DHHR patients and scanning legal documents into the EPIC system. The Scheduler also arranges for pre-certification with third-party payers, ensuring that all necessary approvals are obtained before the surgery takes place.

Why Wheeling, West Virginia?

Wheeling, West Virginia, offers a unique blend of small-town charm and big-city amenities, making it an attractive place to live and work. Located in the northern panhandle of West Virginia, Wheeling boasts a rich history, vibrant arts and culture scene, and stunning natural beauty. The city is home to several historic landmarks, including the Wheeling Suspension Bridge and the Capitol Theatre, which host a variety of performances and events throughout the year. Wheeling also offers a wide range of outdoor recreational activities, including hiking, biking, fishing, and boating. The nearby Oglebay Resort provides year-round entertainment with its golf courses, spa, and winter festival of lights. The city's central location makes it easy to explore other nearby cities such as Pittsburgh and Columbus. In addition to its cultural and recreational attractions, Wheeling offers a cost of living that is significantly lower than the national average. This makes it an affordable place to live, allowing residents to enjoy a comfortable lifestyle without breaking the bank. The city also has a strong sense of community, with friendly neighbors and a welcoming atmosphere.

Career Path for a Surgical Scheduler

The Surgical Scheduler-Gastroenterology position at WVU Medicine provides a solid foundation for career growth within the healthcare industry. With experience and additional training, a Surgical Scheduler can advance to roles such as Senior Surgical Scheduler, Surgical Coordinator, or even positions in healthcare management. WVU Medicine offers numerous opportunities for professional development, including training programs, tuition reimbursement, and leadership development programs. By gaining expertise in surgical scheduling, patient coordination, and medical office administration, a Surgical Scheduler can also explore career paths in related areas such as medical billing, coding, or healthcare consulting. The skills and knowledge acquired in this role are highly transferable and can open doors to a variety of career opportunities within the healthcare field.

Salary and Benefits

The salary for a Surgical Scheduler-Gastroenterology at WVU Medicine's Wheeling Hospital is competitive and commensurate with experience and qualifications. In addition to a competitive salary, WVU Medicine offers a comprehensive benefits package that includes health insurance, paid time off, retirement plan options, and employee assistance programs. The benefits package is designed to support the health, well-being, and financial security of employees and their families. Specific benefits include medical, dental, and vision coverage, paid time off for vacation, sick leave, and holidays, retirement plan options including 401(k) with employer matching, life insurance and disability coverage, flexible spending accounts, employee assistance programs, wellness programs, professional development opportunities, and employee discounts.

WVU Medicine Culture

WVU Medicine is committed to creating a culture of excellence, compassion, and teamwork. Employees are valued for their contributions and are encouraged to grow and develop professionally. The organization fosters a supportive and collaborative work environment where employees can thrive and make a difference in the lives of patients and their families. WVU Medicine is also committed to diversity and inclusion, and strives to create a workplace where all employees feel welcome, respected, and valued. The organization is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

How to Apply

To apply for the Surgical Scheduler-Gastroenterology position at WVU Medicine's Wheeling Hospital, interested candidates can visit the WVU Medicine careers website and search for the job posting. The website provides detailed information about the position, including job duties, qualifications, and benefits. Applicants can submit their resume and cover letter online, highlighting their relevant experience and skills. The application process typically involves an initial screening of applications, followed by interviews with qualified candidates. The final selection is based on a combination of factors, including experience, skills, qualifications, and fit with the organization's culture.

Frequently Asked Questions (FAQ)

**1. What are the key responsibilities of a Surgical Scheduler?** The primary responsibilities include managing surgical schedules, coordinating pre-admission testing, communicating with patients and medical staff, and ensuring efficient use of operating room time. **2. What qualifications are required for this position?** A high school diploma or equivalent is required. One year of medical office experience with scheduling responsibilities is preferred. **3. What skills are important for a Surgical Scheduler?** Important skills include organizational skills, attention to detail, communication skills, knowledge of medical terminology, and proficiency in using computer software. **4. What is the work environment like at WVU Medicine?** WVU Medicine fosters a supportive and collaborative work environment where employees are valued and encouraged to grow professionally. **5. What opportunities for career advancement are available?** Opportunities for career advancement include roles such as Senior Surgical Scheduler, Surgical Coordinator, or positions in healthcare management. **6. What benefits does WVU Medicine offer?** WVU Medicine offers a comprehensive benefits package that includes health insurance, paid time off, retirement plan options, and employee assistance programs. **7. How does WVU Medicine support employee well-being?** WVU Medicine offers wellness programs, employee assistance programs, and flexible spending accounts to support employee well-being. **8. What is the culture like at WVU Medicine?** WVU Medicine is committed to creating a culture of excellence, compassion, and teamwork. **9. How does WVU Medicine promote diversity and inclusion?** WVU Medicine is an equal opportunity employer and strives to create a workplace where all employees feel welcome, respected, and valued. **10. What is the application process like?** The application process involves submitting a resume and cover letter online, followed by interviews with qualified candidates.