Resume and JobRESUME AND JOB
All Profiles

Gaurav Makhija

INDIA

Seeking engineering leadership, head of AI/ML roles in Delhi, Gurugram and Noida. Proficient in leading and motivating teams to build robust software systems with ~17 yrs experience (at eBay, yahoo, magicpin, jio, Gravity) in S/W systems, data curation, cloud tech, artificial intelligence(Al), machine learning(ML) to drive scalable, high quality, secure solutions.

About

Gaurav Makhija is an experienced engineering leader with over 17 years of expertise in building robust software systems, data curation, cloud technologies, and AI/ML solutions. He has a proven track record of leading and motivating teams to deliver scalable, high-quality products. His experience includes working at companies like eBay, Yahoo, magicpin, Jio, and Gravity.

Experience

Director of Enterprise Al

Director of Enterprise Al-Business Studio Pvt. Ltd

Mar 2025 – PresentBengaluru, KA, IN
  • Developing Document Processing Al Agents to artificially generate business plans from large, confidential, complex documents by consolidating docling, markdown, RAG and neo4j solutions together.
  • Building a solid team of AI, ML engineers and Data Scientists.
  • Transitioning out due to a strategic Al shift, company financial constraints, reduced clientele due to their miscalculation in my hiring timing.

Senior Engineering Manager

JIO Tesseract

Sep 2024 – Jan 2025Mumbai, MH, IN
  • Created real-time websocket based realtime audio to audio Al as a service at JIO using ML engg, Data Science & MLOPs.
  • Built fast, cost effective, scalable and high quality Consumer and Enterprise based products for JIO Frames and JIO Jarvis.
  • Departed due to fundamental misalignment with leadership values and workplace culture.

Founder-Al Assistance Pvt. Ltd

Al Assistance Pvt. Ltd

Feb 2023 – Sep 2024New Delhi, IN
  • Created a cost efficient, high quality, speedy audio chatbot that listens, speaks, and responds naturally and in a clinically helpful way using RNN, BERT, LLaMA fine-tuning, RAG, Neo4J, Ollama, vLLM.

Senior Director of Technology

Magicpin

Nov 2019 – Feb 2023Gurugram, HR, IN
  • Time-series, Cassandra and Kafka based sales data organization — Improvised the magicpin pricing to high flexibility. Leveraged Kafka to apply discounts reliably in realtime. Stored the resulting high throughput transactions in Apache Cassandra to make a time series dataset and extract sales patterns to achieve the best revenue profit balance.
  • Pioneered a High-quality SaaS Home Delivery middleware and backend-based line of business at magicpin, transforming the company into a tech-driven highly integrated enterprise with Paytm and ONDC.
  • Order management machine learning and ETL based optimization - sharpened the magicpin merchant side real-time home delivery order acceptance from 18% loss to 0.01% loss by applying python airflow workflow DAG, LogReg ML models to read realtime phone and network data and provide a seamless customer experience in all areas.
  • Unsupervised clustering based Covid-19 vaccination slot notification system — Crawled the gov. website slot data, applied agglomerative clustering, extracted patterns and notified users in real-time to increase the likelihood of getting a vaccine slot booked successfully.
  • In parallel, led the magicpin SEO, security, Content CDN, authentication and communication (SMS/WhatsApp) and marketing teams.
  • Crafted a productive and motivated team of 14 engineers and analysts.

Technical Yahoo Software Development Engineer Lead

Yahoo

Feb 2012 – Nov 2019Sunnyvale, CA, US
  • Maintained Yahoo Maps geocoding, routing and maps search services.
  • Built a map reduce based customer usage anomaly detection monitoring system and a 'Centralized LB level Counter and Time' based rate-limiter to ensure 100% system health for over a 100 internal platform customers.
  • Upgraded a legacy set of platform OS, web server, web framework, full library stack and programming language, all, to their latest versions with zero downtime, uninterrupted service and improved server health.
  • Pivoted the significance of the maps team into an Ads location targeting team.
  • Invented a US Issued Patent (US20030184662) that is a Business Listing Disambiguation Pig UDF pipeline using Spatial HDFS indexing and a Random Forest Classifier ML model, scikit-learn and innovative feature engineering-based solution to introduce disruptive level of accuracy in business footfall determination with the help of accurately tagged geometrical footprints to businesses and classify and discard the bad data out. https://shorturl.at/e7Ets

Senior Software Consultant

Cognizant

Nov 2005 – Feb 2012Bengaluru, KA, IN & San Jose, CA, US
  • Built complex, multi-threaded Object Oriented Design and Development Java based development projects/services on critical eBay modules like MyeBay, ViewItem and Checkout.
  • Increased the level of experimentation done company wide by 225%.
  • Expanded the A/B testing platform at eBay to reach from linear traffic division to orthogonal.
  • Expanded the A/B testing platform to include more natural traffic dividers like location, user demographics, product etc. with the help of a defined compile time grammar and runtime feature passing.

Education

Bachelor of Engineering in Computer Science

Visveswaraiah Technological University, Belgaum, KA, IN.

Skills

Technical

Artificial Intelligence· ExpertGenerative AI· AdvancedLarge Language Model· AdvancedMachine Learning· ExpertNeural Networks· AdvancedSystem Design· AdvancedNatural Language Processing· AdvancedFine Tuning· AdvancedAzure Pipelines· AdvancedMicroservices· AdvancedKubernetes· AdvancedNoSQL· AdvancedDocker· AdvancedPython· ExpertJava· ExpertFast API· AdvancedTransformers· AdvancedRetrieval Augmented Generation· AdvancedBert· AdvancedRnn· AdvancedGCP· AdvancedDjango· Advanced

Soft Skill

Negotiation· AdvancedConflict Management· AdvancedVisionary· AdvancedDecision Making· AdvancedTeam Building· AdvancedInterpersonal skills· AdvancedHigh Business Ethics· Advanced

Certifications

Building Chatbots in Python

All Profiles

Gaurav Makhija

INDIA

Seeking engineering leadership, head of AI/ML roles in Delhi, Gurugram and Noida. Proficient in leading and motivating teams to build robust software systems with ~17 yrs experience (at eBay, yahoo, magicpin, jio, Gravity) in S/W systems, data curation, cloud tech, artificial intelligence(Al), machine learning(ML) to drive scalable, high quality, secure solutions.

About

Gaurav Makhija is an experienced engineering leader with over 17 years of expertise in building robust software systems, data curation, cloud technologies, and AI/ML solutions. He has a proven track record of leading and motivating teams to deliver scalable, high-quality products. His experience includes working at companies like eBay, Yahoo, magicpin, Jio, and Gravity.

Experience

Director of Enterprise Al

Director of Enterprise Al-Business Studio Pvt. Ltd

Mar 2025 – PresentBengaluru, KA, IN
  • Developing Document Processing Al Agents to artificially generate business plans from large, confidential, complex documents by consolidating docling, markdown, RAG and neo4j solutions together.
  • Building a solid team of AI, ML engineers and Data Scientists.
  • Transitioning out due to a strategic Al shift, company financial constraints, reduced clientele due to their miscalculation in my hiring timing.

Senior Engineering Manager

JIO Tesseract

Sep 2024 – Jan 2025Mumbai, MH, IN
  • Created real-time websocket based realtime audio to audio Al as a service at JIO using ML engg, Data Science & MLOPs.
  • Built fast, cost effective, scalable and high quality Consumer and Enterprise based products for JIO Frames and JIO Jarvis.
  • Departed due to fundamental misalignment with leadership values and workplace culture.

Founder-Al Assistance Pvt. Ltd

Al Assistance Pvt. Ltd

Feb 2023 – Sep 2024New Delhi, IN
  • Created a cost efficient, high quality, speedy audio chatbot that listens, speaks, and responds naturally and in a clinically helpful way using RNN, BERT, LLaMA fine-tuning, RAG, Neo4J, Ollama, vLLM.

Senior Director of Technology

Magicpin

Nov 2019 – Feb 2023Gurugram, HR, IN
  • Time-series, Cassandra and Kafka based sales data organization — Improvised the magicpin pricing to high flexibility. Leveraged Kafka to apply discounts reliably in realtime. Stored the resulting high throughput transactions in Apache Cassandra to make a time series dataset and extract sales patterns to achieve the best revenue profit balance.
  • Pioneered a High-quality SaaS Home Delivery middleware and backend-based line of business at magicpin, transforming the company into a tech-driven highly integrated enterprise with Paytm and ONDC.
  • Order management machine learning and ETL based optimization - sharpened the magicpin merchant side real-time home delivery order acceptance from 18% loss to 0.01% loss by applying python airflow workflow DAG, LogReg ML models to read realtime phone and network data and provide a seamless customer experience in all areas.
  • Unsupervised clustering based Covid-19 vaccination slot notification system — Crawled the gov. website slot data, applied agglomerative clustering, extracted patterns and notified users in real-time to increase the likelihood of getting a vaccine slot booked successfully.
  • In parallel, led the magicpin SEO, security, Content CDN, authentication and communication (SMS/WhatsApp) and marketing teams.
  • Crafted a productive and motivated team of 14 engineers and analysts.

Technical Yahoo Software Development Engineer Lead

Yahoo

Feb 2012 – Nov 2019Sunnyvale, CA, US
  • Maintained Yahoo Maps geocoding, routing and maps search services.
  • Built a map reduce based customer usage anomaly detection monitoring system and a 'Centralized LB level Counter and Time' based rate-limiter to ensure 100% system health for over a 100 internal platform customers.
  • Upgraded a legacy set of platform OS, web server, web framework, full library stack and programming language, all, to their latest versions with zero downtime, uninterrupted service and improved server health.
  • Pivoted the significance of the maps team into an Ads location targeting team.
  • Invented a US Issued Patent (US20030184662) that is a Business Listing Disambiguation Pig UDF pipeline using Spatial HDFS indexing and a Random Forest Classifier ML model, scikit-learn and innovative feature engineering-based solution to introduce disruptive level of accuracy in business footfall determination with the help of accurately tagged geometrical footprints to businesses and classify and discard the bad data out. https://shorturl.at/e7Ets

Senior Software Consultant

Cognizant

Nov 2005 – Feb 2012Bengaluru, KA, IN & San Jose, CA, US
  • Built complex, multi-threaded Object Oriented Design and Development Java based development projects/services on critical eBay modules like MyeBay, ViewItem and Checkout.
  • Increased the level of experimentation done company wide by 225%.
  • Expanded the A/B testing platform at eBay to reach from linear traffic division to orthogonal.
  • Expanded the A/B testing platform to include more natural traffic dividers like location, user demographics, product etc. with the help of a defined compile time grammar and runtime feature passing.

Education

Bachelor of Engineering in Computer Science

Visveswaraiah Technological University, Belgaum, KA, IN.

Skills

Technical

Artificial Intelligence· ExpertGenerative AI· AdvancedLarge Language Model· AdvancedMachine Learning· ExpertNeural Networks· AdvancedSystem Design· AdvancedNatural Language Processing· AdvancedFine Tuning· AdvancedAzure Pipelines· AdvancedMicroservices· AdvancedKubernetes· AdvancedNoSQL· AdvancedDocker· AdvancedPython· ExpertJava· ExpertFast API· AdvancedTransformers· AdvancedRetrieval Augmented Generation· AdvancedBert· AdvancedRnn· AdvancedGCP· AdvancedDjango· Advanced

Soft Skill

Negotiation· AdvancedConflict Management· AdvancedVisionary· AdvancedDecision Making· AdvancedTeam Building· AdvancedInterpersonal skills· AdvancedHigh Business Ethics· Advanced

Certifications

Building Chatbots in Python