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All Profiles

JERRY M R PAUL

India

About

Highly accomplished Product Owner/ Business Analyst (Certified Scrum Product Owner (CSPO) with 11 years of experience (Airline Loyalty Domain Expertise- 8 +Years).

Experience

Product Owner

TCS

Sep 2024 – PresentTrivandrum, IndiaFull-time

Managed product backlog aligned with roadmap items to ensure prioritization. Defined loyalty feature requirements and created user stories for Pl planning. Collaborated with external teams to clarify requirements for projects. Engaged stakeholders to refine requirements and translate them into actionable user stories. Developed supporting documentation to enhance understanding of user stories. Led grooming sessions to present user stories and facilitate team discussions. Participated in SCRUM ceremonies, providing support as needed during sprint activities. Coordinated User Acceptance Tests (UAT) and managed releases of new product increments.

Senior Product Consultant

IBS Software's Pvt Ltd

Jun 2017 – Sep 2024Trivandrum, IndiaFull-time

Requirement elicitation & Requirement analysis to create solution documents. Conducting fit-and-gap and providing solution to the gaps identified. Creation and maintenance of project documents: • Compliance Matrix, Requirement Traceability Matrix • Solution Specification Document • System Use Cases & Business Process Diagrams • Application Set-up Inputs Getting Stories ready for each Sprint, conducting Grooming sessions and planning. Conducting workshops with the internal team to communicate the requirements. Conducting functional testing to ensure the proposed solutions are implemented as intended Conducting Product demo to help client understand the product and solutions Providing UAT support to the client and Conducting end user training Providing post-production support to team in analyzing & fixing issues Managing defects and tracking them to closure and Managing application releases Responding to RFP's and RFI's. Configuring Application for Presales Demo New product change submissions and approvals Led team of 4 BA to deliver the business analysis part of the CR's. Managed CR from multiple accounts. Successfully Completed 3 Implementations starting from scratch, & also worked on new initiatives. Onsite Deputation (Germany, Japan, Australia, South Korea) for Discovery Workshops, UAT Activities & for Providing Post Go-live support.

Business Analyst

QBurst Technologies Pvt Ltd

Jan 2016 – Jun 2017Trivandrum, IndiaFull-time

Requirement gathering and analysis, system understanding & preparing the functional specification document for the Bus Ticket booking System. Interact with the client to analyze the functional and technical needs and development team to streamline the development process. Propose solutions or suggestions to remove inefficiencies and close gaps. Created BRD, Functional Specification documents and User Manuals for client. Experience in owning the product roadmap (writing Use cases/User stories) and Creating Use cases (UML) and mockups. Building relationship and interpersonal skills with global stakeholders.

Business Analyst

CG-VAK Software & Exports Ltd

May 2014 – Jan 2016Coimbatore, IndiaFull-time

Requirement gathering and analysis, system understanding & preparing the functional specification document for the Bus Ticket booking System. Interact with the client to analyze the functional and technical needs and development team to streamline the development process. Propose solutions or suggestions to remove inefficiencies and close gaps. Created BRD, Functional Specification documents and User Manuals for client. Experience in owning the product roadmap (writing Use cases/User stories) and Creating Use cases (UML) and mockups. Building relationship and interpersonal skills with global stakeholders.

Education

Masters Degree in Business Administration (MBA) in Marketing & Operations

Karunya University

May 2011

Bachelor of Technology in Electronics and Communication

Kerala University

May 2008

Skills

Business Analysis

Requirement Gathering· ExpertBusiness Analysis· Expert

Soft Skill

Stakeholder Management· ExpertStakeholder engagement· Expert

Domain Expertise

Airline Loyalty Program· Expert

Technical Skill

SQL (Programming Language)· AdvancedUML Diagrams· Expert

Business Development

Presales· Advanced

Methodology

Agile· Expert

Presentation Skill

Demo· Expert

Tool

Jira· ExpertMicrosoft Office· ExpertConfluence· Expert

Document Creation

BRD· ExpertSSD· Expert

Product Management

Product backlog management· ExpertUser story development· Expert

Certifications

Certified Scrum Product Owner (CSPO)

Scrum Alliance

Mentioned in profile summary as a key certification for Product Ownership.

Languages

Malayalam

Expert

English

Expert

PERSONAL INFORMATION

Date of Birth

30/05/86

Nationality

Indian

All Profiles

JERRY M R PAUL

India

About

Highly accomplished Product Owner/ Business Analyst (Certified Scrum Product Owner (CSPO) with 11 years of experience (Airline Loyalty Domain Expertise- 8 +Years).

Experience

Product Owner

TCS

Sep 2024 – PresentTrivandrum, IndiaFull-time

Managed product backlog aligned with roadmap items to ensure prioritization. Defined loyalty feature requirements and created user stories for Pl planning. Collaborated with external teams to clarify requirements for projects. Engaged stakeholders to refine requirements and translate them into actionable user stories. Developed supporting documentation to enhance understanding of user stories. Led grooming sessions to present user stories and facilitate team discussions. Participated in SCRUM ceremonies, providing support as needed during sprint activities. Coordinated User Acceptance Tests (UAT) and managed releases of new product increments.

Senior Product Consultant

IBS Software's Pvt Ltd

Jun 2017 – Sep 2024Trivandrum, IndiaFull-time

Requirement elicitation & Requirement analysis to create solution documents. Conducting fit-and-gap and providing solution to the gaps identified. Creation and maintenance of project documents: • Compliance Matrix, Requirement Traceability Matrix • Solution Specification Document • System Use Cases & Business Process Diagrams • Application Set-up Inputs Getting Stories ready for each Sprint, conducting Grooming sessions and planning. Conducting workshops with the internal team to communicate the requirements. Conducting functional testing to ensure the proposed solutions are implemented as intended Conducting Product demo to help client understand the product and solutions Providing UAT support to the client and Conducting end user training Providing post-production support to team in analyzing & fixing issues Managing defects and tracking them to closure and Managing application releases Responding to RFP's and RFI's. Configuring Application for Presales Demo New product change submissions and approvals Led team of 4 BA to deliver the business analysis part of the CR's. Managed CR from multiple accounts. Successfully Completed 3 Implementations starting from scratch, & also worked on new initiatives. Onsite Deputation (Germany, Japan, Australia, South Korea) for Discovery Workshops, UAT Activities & for Providing Post Go-live support.

Business Analyst

QBurst Technologies Pvt Ltd

Jan 2016 – Jun 2017Trivandrum, IndiaFull-time

Requirement gathering and analysis, system understanding & preparing the functional specification document for the Bus Ticket booking System. Interact with the client to analyze the functional and technical needs and development team to streamline the development process. Propose solutions or suggestions to remove inefficiencies and close gaps. Created BRD, Functional Specification documents and User Manuals for client. Experience in owning the product roadmap (writing Use cases/User stories) and Creating Use cases (UML) and mockups. Building relationship and interpersonal skills with global stakeholders.

Business Analyst

CG-VAK Software & Exports Ltd

May 2014 – Jan 2016Coimbatore, IndiaFull-time

Requirement gathering and analysis, system understanding & preparing the functional specification document for the Bus Ticket booking System. Interact with the client to analyze the functional and technical needs and development team to streamline the development process. Propose solutions or suggestions to remove inefficiencies and close gaps. Created BRD, Functional Specification documents and User Manuals for client. Experience in owning the product roadmap (writing Use cases/User stories) and Creating Use cases (UML) and mockups. Building relationship and interpersonal skills with global stakeholders.

Education

Masters Degree in Business Administration (MBA) in Marketing & Operations

Karunya University

May 2011

Bachelor of Technology in Electronics and Communication

Kerala University

May 2008

Skills

Business Analysis

Requirement Gathering· ExpertBusiness Analysis· Expert

Soft Skill

Stakeholder Management· ExpertStakeholder engagement· Expert

Domain Expertise

Airline Loyalty Program· Expert

Technical Skill

SQL (Programming Language)· AdvancedUML Diagrams· Expert

Business Development

Presales· Advanced

Methodology

Agile· Expert

Presentation Skill

Demo· Expert

Tool

Jira· ExpertMicrosoft Office· ExpertConfluence· Expert

Document Creation

BRD· ExpertSSD· Expert

Product Management

Product backlog management· ExpertUser story development· Expert

Certifications

Certified Scrum Product Owner (CSPO)

Scrum Alliance

Mentioned in profile summary as a key certification for Product Ownership.

Languages

Malayalam

Expert

English

Expert

PERSONAL INFORMATION

Date of Birth

30/05/86

Nationality

Indian