RESUME AND JOBHighly accomplished Product Owner/ Business Analyst (Certified Scrum Product Owner (CSPO) with 11 years of experience (Airline Loyalty Domain Expertise- 8 +Years).
Product Owner
TCS
Managed product backlog aligned with roadmap items to ensure prioritization. Defined loyalty feature requirements and created user stories for Pl planning. Collaborated with external teams to clarify requirements for projects. Engaged stakeholders to refine requirements and translate them into actionable user stories. Developed supporting documentation to enhance understanding of user stories. Led grooming sessions to present user stories and facilitate team discussions. Participated in SCRUM ceremonies, providing support as needed during sprint activities. Coordinated User Acceptance Tests (UAT) and managed releases of new product increments.
Senior Product Consultant
IBS Software's Pvt Ltd
Requirement elicitation & Requirement analysis to create solution documents. Conducting fit-and-gap and providing solution to the gaps identified. Creation and maintenance of project documents: • Compliance Matrix, Requirement Traceability Matrix • Solution Specification Document • System Use Cases & Business Process Diagrams • Application Set-up Inputs Getting Stories ready for each Sprint, conducting Grooming sessions and planning. Conducting workshops with the internal team to communicate the requirements. Conducting functional testing to ensure the proposed solutions are implemented as intended Conducting Product demo to help client understand the product and solutions Providing UAT support to the client and Conducting end user training Providing post-production support to team in analyzing & fixing issues Managing defects and tracking them to closure and Managing application releases Responding to RFP's and RFI's. Configuring Application for Presales Demo New product change submissions and approvals Led team of 4 BA to deliver the business analysis part of the CR's. Managed CR from multiple accounts. Successfully Completed 3 Implementations starting from scratch, & also worked on new initiatives. Onsite Deputation (Germany, Japan, Australia, South Korea) for Discovery Workshops, UAT Activities & for Providing Post Go-live support.
Business Analyst
QBurst Technologies Pvt Ltd
Requirement gathering and analysis, system understanding & preparing the functional specification document for the Bus Ticket booking System. Interact with the client to analyze the functional and technical needs and development team to streamline the development process. Propose solutions or suggestions to remove inefficiencies and close gaps. Created BRD, Functional Specification documents and User Manuals for client. Experience in owning the product roadmap (writing Use cases/User stories) and Creating Use cases (UML) and mockups. Building relationship and interpersonal skills with global stakeholders.
Business Analyst
CG-VAK Software & Exports Ltd
Requirement gathering and analysis, system understanding & preparing the functional specification document for the Bus Ticket booking System. Interact with the client to analyze the functional and technical needs and development team to streamline the development process. Propose solutions or suggestions to remove inefficiencies and close gaps. Created BRD, Functional Specification documents and User Manuals for client. Experience in owning the product roadmap (writing Use cases/User stories) and Creating Use cases (UML) and mockups. Building relationship and interpersonal skills with global stakeholders.
Masters Degree in Business Administration (MBA) in Marketing & Operations
Karunya University
Bachelor of Technology in Electronics and Communication
Kerala University
Business Analysis
Soft Skill
Domain Expertise
Technical Skill
Business Development
Methodology
Presentation Skill
Tool
Document Creation
Product Management
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Mentioned in profile summary as a key certification for Product Ownership.
Malayalam
Expert
English
Expert
Date of Birth
30/05/86
Nationality
Indian
© 2026 Pointers. All rights reserved.
Highly accomplished Product Owner/ Business Analyst (Certified Scrum Product Owner (CSPO) with 11 years of experience (Airline Loyalty Domain Expertise- 8 +Years).
Product Owner
TCS
Managed product backlog aligned with roadmap items to ensure prioritization. Defined loyalty feature requirements and created user stories for Pl planning. Collaborated with external teams to clarify requirements for projects. Engaged stakeholders to refine requirements and translate them into actionable user stories. Developed supporting documentation to enhance understanding of user stories. Led grooming sessions to present user stories and facilitate team discussions. Participated in SCRUM ceremonies, providing support as needed during sprint activities. Coordinated User Acceptance Tests (UAT) and managed releases of new product increments.
Senior Product Consultant
IBS Software's Pvt Ltd
Requirement elicitation & Requirement analysis to create solution documents. Conducting fit-and-gap and providing solution to the gaps identified. Creation and maintenance of project documents: • Compliance Matrix, Requirement Traceability Matrix • Solution Specification Document • System Use Cases & Business Process Diagrams • Application Set-up Inputs Getting Stories ready for each Sprint, conducting Grooming sessions and planning. Conducting workshops with the internal team to communicate the requirements. Conducting functional testing to ensure the proposed solutions are implemented as intended Conducting Product demo to help client understand the product and solutions Providing UAT support to the client and Conducting end user training Providing post-production support to team in analyzing & fixing issues Managing defects and tracking them to closure and Managing application releases Responding to RFP's and RFI's. Configuring Application for Presales Demo New product change submissions and approvals Led team of 4 BA to deliver the business analysis part of the CR's. Managed CR from multiple accounts. Successfully Completed 3 Implementations starting from scratch, & also worked on new initiatives. Onsite Deputation (Germany, Japan, Australia, South Korea) for Discovery Workshops, UAT Activities & for Providing Post Go-live support.
Business Analyst
QBurst Technologies Pvt Ltd
Requirement gathering and analysis, system understanding & preparing the functional specification document for the Bus Ticket booking System. Interact with the client to analyze the functional and technical needs and development team to streamline the development process. Propose solutions or suggestions to remove inefficiencies and close gaps. Created BRD, Functional Specification documents and User Manuals for client. Experience in owning the product roadmap (writing Use cases/User stories) and Creating Use cases (UML) and mockups. Building relationship and interpersonal skills with global stakeholders.
Business Analyst
CG-VAK Software & Exports Ltd
Requirement gathering and analysis, system understanding & preparing the functional specification document for the Bus Ticket booking System. Interact with the client to analyze the functional and technical needs and development team to streamline the development process. Propose solutions or suggestions to remove inefficiencies and close gaps. Created BRD, Functional Specification documents and User Manuals for client. Experience in owning the product roadmap (writing Use cases/User stories) and Creating Use cases (UML) and mockups. Building relationship and interpersonal skills with global stakeholders.
Masters Degree in Business Administration (MBA) in Marketing & Operations
Karunya University
Bachelor of Technology in Electronics and Communication
Kerala University
Business Analysis
Soft Skill
Domain Expertise
Technical Skill
Business Development
Methodology
Presentation Skill
Tool
Document Creation
Product Management
Certified Scrum Product Owner (CSPO)
Scrum Alliance
Mentioned in profile summary as a key certification for Product Ownership.
Malayalam
Expert
English
Expert
Date of Birth
30/05/86
Nationality
Indian
© 2026 Pointers. All rights reserved.