Executive

Star Health

Provided daily supplemental support to the customers by way of answering inbound calls in a timely and courteous manner. Managing the different facets of subscription and support renewals. Preparing the Renewal letters, quotations, invoices and notifications. Bridging between sales, finance and customer needs.

Analyst: Order management Specialist

HCL Tech

Order Management Senior Analyst with 3 years of professional experience with expertise in procurement, order management, and inventory planning. Skilled in processing purchase requisitions into accurate purchase orders, managing supplier relationships, and ensuring timely and cost-effective delivery of goods. Proficient in leveraging tools like SAP, Oracle, performance tracking, and efficient workflow management. Adept at monitoring inventory levels, aligning procurement with demand forecasts, and maintaining compliance with organizational and regulatory policies. I am known for resolving discrepancies, optimizing processes, and collaborating with cross functional teams to drive operational efficiency and achieve business objectives. Proven ability to streamline order processes and enhance customer satisfaction. Processed purchase requisitions into purchase orders, ensuring alignment with procurement policies, budgets, and vendor agreements. Coordinated with suppliers to confirm order details, resolve discrepancies, and maintain timely delivery schedules Aligned procurement with inventory levels and demand forecasts to prevent overstocking or shortages, leveraging systems like SAP Maintained accurate documentation of orders and ensured compliance with organizational and legal procurement policies Identifying the order blocks Finally sharing the delivery completion document to customer Subject Matter Expert on the floor Supplier invoice processing.

• HCL Tech - Start Performer Award for JFM Quarter
• Have implemented Process Improvement (PRAGATI)
• Quality Champion for 2 consecutive quarters
• Performed well in BCP period got appreciation from client

MBA

pondicherry university

BE

Loyola Icam college of engineering college for women

Diploma

Dr.dharmambal govt polytechnic college for women

SSLC

PND dhawan adarsh vidhyalaya mat.hr.sec.school