SHIVANK PAHWA
About
Dynamic digital strategy expert with 5+ years of experience spearheading large-scale transformations across financial services, banking, and e-commerce.
Experience
Sr. Business Analyst, Business Operations
Open Network for Digital Commerce (ONDC)
Launched Pramaan, an automation test suite, and implemented a multilingual AI-powered chatbot.
- Showcased on DD National for Revolutionizing Onboarding with Automation
Consultant, Technology Consulting
Ernst & Young (EY)
Implemented strategic initiatives, increasing efficiency by 40%.
- Awarded 'An Exceptional' & Twice 'Kudos' Award(s) for exemplary performance
Business Analyst, Product
Signzy Technologies
Implemented real-time API-Based Know Your Customer.
Analyst, Technology Consulting
Ernst & Young (EY)
Conducted As-Is and To-Be process analysis.
Summer Associate, Technology Consulting
Deloitte
Internship in Technology Consulting.
Summer Associate, Technology Consulting
PwC
Internship in Technology Consulting.
Education
Master of Science, Technology Management in Technology Management
Columbia University
Focus: Digital Strategy, Business Intelligence, AI, Product Design, Business Analytics.
Bachelor of Technology, Computer Science Engineering in Computer Science Engineering
NIIT University
Notable Subjects: SDLC, OOPS, AI & ML.
Skills
Technical
Soft
Tools
Certifications
Advanced Scrum Product Owner (A-CSPO)
Scrum Alliance
Issued Jan 2023
Lean Six Sigma Green Belt, CSSC
CSSC
Issued Jan 2023
Awards
Award for Outstanding Client-Centric Delivery
Infosys
Jan 2020
Recognized for exceptional client focus.