SONUANSHUMAN
About
Dynamic professional with experience as a Junior Relationship Executive at Muthoot Finance Limited, excelling in relationship management and complaint resolution. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills.
Experience
Junior Relationship Executive
Muthoot Finance Limited
- Cultivated strong customer relationships to promote long-term engagement and satisfaction.
- Analysed and resolved customers problems for better customer experience.
- Maintain the branch financial transactions for smooth operations.
Marketing Intern
Edurhythm Pvt. Ltd.
- Conducted comprehensive market research on K-12 education to identify trends and growth opportunities.
- Analysed new initiatives by K-12 providers, focusing on product offerings and marketing strategies.
- Supported marketing team with data entry, file organization, meeting scheduling, and database management.
Education
Bachelors in Business Administration
Guru Gobind Singh Indraprastha University
Intermediate
Guru Gobind Singh Public School Sector-5 Bokaro Steel City
Matriculation
Bal Bharti Vidyalaya Naugachhia
Skills
Soft Skills
Software
Finance
Database
Certifications
Startup India certified
UpGrad
Soft skills for business negotiations and marketing strategies
Swayam Centra
Business Development course
Swayam Central
Business Analytics with Excel: elementary to advanced
Coursera
Introduction to data analysis using Microsoft Excel
Coursera
Languages
Hindi
Expert · First Language
English
Advanced · Upper Intermediate (B2)
Awards
Toppers 2% / Silver Badge in Business Development from the Start to Scale Course
IIT Madras
Lead a team of Scouts and Guides
School
during school.